Diary of on Apple Mac engineer @ Appel

November 2024 highlights: A1297 2010 17” Apple MacBook Pro died overnight). Tested charger and charge circuit all good. Drive and logic test good. Battery has failed even though only 5 months old. Replaced under warranty. Patched Mac and upgraded to Ventura 1Mac OS 13.7.1. Works well with some minor limitations.

21” AppleiMac 2012 A1418 client upgraded to Catalina & MS Office 2021 stopped working as not compatible. However upgrade to newer version of Microsoft Office requires requires Mac OS 13 which is not supposed to work on this model.. However we have a new wizard at Appel who was able to patch the iMac and instal new Mac OS 13. MS will now work and, added bonus, so will all google apps.

iPad modified after child interference. Reinstated email services and tested all.15 min solution.

Client collected refurbished Apple MacBook Air with all data transferred from a dead old Apple iMac. All data recovered and all synced to iCloud also supplied 6 way usb c adaptor to connect old USB A devices and USB c to Mini Display Port adaptor for using existing projector A1278 2012 13” MacBook Pro looking for future compatibility and left for patch and upgrade to Ventura. Apple iMac upgrade Microsoft Office 2021 lifetime licence, cheaper than 2 years subscription from Microsoft.. Chased A2485 16” Apple MacBook Pro Retina away at logic repair co replacing various logic board components after liquid spill damage