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Faults and Solutions

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iPad Mini ordered new LCD to go with new glass/digitiser & new power button

iPhone 5C replaced glass/digitiser and completed in the one day.

PowerBook diagnosed & fitted replacement power input board, faulty battery replaced and just need a replacement keyboard now

Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.

MacBook Pro 13″ adware & virus removal completed for client using Adware Medic & ClamXav. Saved all then replaced HD with larger 1TB hard drive & transferred all client data, programs & settings to new drive.

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.

27″ iMac 2011 went from fractured screen graphics to blue or black screen. Usual signs of video card failure which costs over £400 to replace. Advised client there was a recall on this model & to take to AppleStore who would repair for free. One happy client!

20″ iMac starts up to black screen. Diagnosed failed HD. Hard drive replaced with new and new software installed. Data recovery on original successfully recovered critical data for client and migrated to new HD. OS was terminally damaged on original HD so data migration had to be done manually including repair and resetting of all file permissions.

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

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Opening Hours

Please note our new opening hours.

Open Monday to Friday 0800 to 1200
Open by appointment Mon to Fri 1400 to 1730
Open by appointment bank holidays & w/e
Telephones are usually live 0800 to 2000 7 days a week excluding 1200 to 1400.

Testimonials

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair

Lez, Ludlow, Shropshire

Earlier this year my iMac suffered a Hard Drive failure…I thought 6 years of my life had vanished… Keith calmed me down and set about the repairs…I had a new hard drive installed and he managed to recover 90% of my files! Fabulous service!

iMac 20″ data recovery & replace hard disk

Robert, Dudley, West Midlands

I was very happy that you managed to breathe more life into my powerbook & also make it look pretty again!

Andrew, Designer, Telford, Shropshire

I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service.

Derek, Albrighton, Shropshire

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board

Rose, Telford, Shropshire

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle.

Mitch, Wolverhampton

Keith has repaired two of my Macs recently and has provided a quick and responsive service – he always helpful and friendly too – an added bonus!

MacBook Pro data recovery & replace hard drive

Jocelyne, Shrewsbury, Shropshire

It’s always a crisis when your Mac goes down, rare as that may be. The great thing about Appel is you can ring them and get a lot of helpful advice immediately – and only if that doesn’t work do they ask you to bring it in. I reckon I get service beyond the call of duty every time. And tea! iMac software data recovery and upgrades.

Jamie, Church Stretton, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations.

Chris & Jane, Wem, Shropshire

I had some major problems with the logic board of my MacBook Pro. Apple wanted more than the cost of a new one to fix the problem. Contacted Keith who sorted it all out, replaced the logic board, saved my data and was a great help and all at a more realistic price than Apple quoted. He also changed the screen on my ipod touch which I thought was impossible. Any Apple related problems then Keith should be the first person you contact. Repair MacBook Pro 15″, temp repair to logic and then replace…

John, Loggerheads, Staffordshire

Faults and Solutions

27″ iMac 2011 went from fractured screen graphics to blue or black screen. Usual signs of video card failure which costs over £400 to replace. Advised client there was a recall on this model & to take to AppleStore who would repair for free. One happy client!

Another MacBook Air liquid spill. Chemical clean and replace d SSD. All works fine now.

Black MacBook client replaced HD themselves and not working, will not install OS. Reformatted new HD and set up with new OS. Failed hard drive is now working as it should

MacBook 13.3″ white new LCD panel received and fitted to fix blank screen

6 iPad 2s repaired – 3 new glass/digitisers, 2 new screens (LCDs) and 1 home button dock connector assembly. All turned round in a day & client delighted.

iPad Mini with badly cracked screen was challenging to resolve as internal cables were damaged as a result of damage as well as a short on the main board. This would normally have been uneconomic to repair but our engineers were able to resolder and repair the board & keep the cost under £100 for the total repair.

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

iPhone 5C dropped in sink full of water. Stripped down and there is catastrophic damage to logic board. This unit is scrap.

27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.

Latest News and Offers

Easter’s coming & time to clear some stock!
Appel wish all our customers a Merry Christmas & Happy New Year
Refurbished & pimped Macs May 2017
iMac 27″ from £399

Testimonials

Adware infection iMac 21.5″. Ran Adware Medic and installed ClamXav from the AppleStore and ran over whole HD. No more viruses, trojans or adware.