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Faults and Solutions

Adware infection iMac 21.5″. Ran Adware Medic and installed ClamXav from the AppleStore and ran over whole HD. No more viruses, trojans or adware.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24″ replaced faulty video card Mark, Newtown, Powys
13″ MacBook Air water damaged, liquid inside casing. Stripped all down and dried out carefully over 2 days. Cleaned any oxidation from components. Rebuilt and all good. Also increased RAM from 4 to 8GB & repaired broken keys on keyboard. MacBook Air like new again & all working.
27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.
Having major problems with my iMac computer i spoke to Kieth at Appel and made an appointment to have it inspected.The service was first class.Kieth explained everything that he discovered on inspection, and went through the procedures required to rectify the problems.The computer now works perfectly and the cost was VERY reasonable, in fact much less than i was expecting.If you need your Mac repaired or diagnosed i recommend that Appel is the place to take it, and let Kieth deal with it.The man… major problems with my iMac computer
I was very happy with the work carried out on my Mac. Quick turn around and the problem sorted. Brilliant. 15″ & 17″ MacBook Pro replaced hard drives, data recovery and transfer   Billy, Shrewsbury, Shropshire
Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful. Supplied LHS fan for 15” MacBook Pro Ali Mark Oswestry, Shropshire
2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.
I was very pleased to hear of Keith’s expertise some years ago and his knowledge on Mac  computers  is unbelievable. This is my second visit this time to fix a damaged hard drive with an SSD. That apart he also transferred my records, including many photos, from iCloud. He will always go that extra mile in explaining technical details in terms that one can understand. Very highly recommended. Keith, Llangollen
I killed my iPhone, Keith fixed it. Great service, right price. Simon, Newport, Shropshire
I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service. Derek, Albrighton, Shropshire
20” iMac brought in with failed HD. Recovered part of the data but the majority is lost with NO backup. Installed new HD with OS & transferred little recovered data. Advised client the FileVault client is not accessible and only way to get data is send to laboratory for compete dismantling in a clean room. Cost around £500 and no guarantees. Ouch – have you backed up today?
Many many thanks for your work and the data recovery. Very pleased that you salvaged the situation so brilliantly!  Crashed HD MacBook replaced & data recovery. Sam from Bridgnorth & Canary Islands
Thanks for sorting my Mac Book Pro charging fault and locked out all now working well, would recommend Keith for a no nonsense approach to getting things sorted out at low cost Andy, Shrewsbury, Shropshire
I have used Keith for a number of years now and he has always provided great service and sorted out problems big and small with a range of different Mac’s.  Always a quick and efficient service and with reasonable prices. MacBook Pro fan replaced and reseated hinges. Robin, London & Shropshire
Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.
MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.
Thank you for sorting my problem with my iMac, you offered a friendly service did the repair quickly at a sensible price. I would recommend you to family and friends. Thank you
iMac 21.5″ re-installed Mac OS & supplied Time Machine backup drive
Peter, Ketley, Telford, Shropshire
My Apple iMac died this morning… However, Keith Cox at https://www.appel.me.uk in Wellington was able to replace the power supply on the spot and save the day (and my sanity)! I thoroughly recommend him for any Mac problems & repairs. Jenny, Cressage, Shropshire
I am delighted with the speed and reliability of my internet access since you replaced my comms pcb and upgraded my memory.  Having only recently moved to this area I am so pleased to have found such a friendly and reliable Apple expert (and a fraction of Apple’s pricing!).  I have been recommending you to all Mac owners I know. Thanks for all your help, excellent service.  MacBook wireless card replacement
Sue, Shrewsbury
Although I’m now in Edinburgh (so not exactly local anymore) I still wanted Keith to fix my laptop; he was cheaper than anyone up here, and I trust him implicitly. Posting was easy and I had a happy Mac back very quickly. Wouldn’t hesitate to recommend & repeat. Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! Shropshire rocks! MacBook Air replacement of HD plus data recovery & transfer. Rachel, Edinburgh, Scotland
For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service! Marianne, Shrewsbury, Shropshire
iPad 2 dropped by client. Glass is intact but no screen. Stripped and tested LCD needed replacing.
Keith came highly recommended for Apple repair by my brother. Although my repair was a little more serious and my Apple Mac had to be sent to the States for diagnostics and repair the turnaround was excellent and I had my Mac back in just over a week. Keith kept me updated with progress and costs all the way. I can’t recommend Keith enough!!
13″ MacBook Air replaced LCD panel
Carol, Newport, Shropshire
Earlier this year my iMac suffered a Hard Drive failure…I thought 6 years of my life had vanished… Keith calmed me down and set about the repairs…I had a new hard drive installed and he managed to recover 90% of my files! Fabulous service! iMac 20″ data recovery & replace hard disk Robert, Dudley, West Midlands
Appel provide a fast, efficient and friendly service. iMac 21.5″ hard disk replacement Keith, Shrewsbury, Shropshire
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