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Faults and Solutions

Adware infection iMac 21.5″. Ran Adware Medic and installed ClamXav from the AppleStore and ran over whole HD. No more viruses, trojans or adware.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Great service. A little hiccup from supplier parts, but resolved in a timely fashion and all is well. Overall, satisfied with the entire experience. MacBook Pro 13″ data recovery & replace HD Jag, Stafford, Staffordshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

Keith @ Appel delivered a competitive quotation and delivered on cost and within timescales set. He went the extra mile. I won’t go anywhere else for mac repairs! iMac Intel 20″ & iMac G5 17″ swapped HDs & installed client’s new hd & optical drive to Intel Mac.

Lee, Telford, Shropshire

20″ iMac starts up to black screen. Diagnosed failed HD. Hard drive replaced with new and new software installed. Data recovery on original successfully recovered critical data for client and migrated to new HD. OS was terminally damaged on original HD so data migration had to be done manually including repair and resetting of all file permissions.

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15. We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard John Dalby, Shrewsbury, Shropshire

My iMac 24 is brilliant and so are you. Really appreciate your knowledge and flexibility (allowing me to collect it after hours) really nice dealing with a person rather than a call centre. You’ve saved me the cost of a new iMac, really appreciate your help.

Pat, Stafford

Many thanks for the fast, friendly and professional service to replace the HD on our Macbook, its great to have such a high quality value for money service on our door step. Any future problems we will be in touch. Chris, Telford, Shropshire

There’s nothing worse than a tight deadline and a dead Mac! Appel recovered all my files from unresponsive ibook and rebuilt good-as-new overnight. Great value and quick turnaround! The only people I would trust with my Mac. 13″ MacBook Pro recovered all from failed hard disk and migrated to new drive. Jo, Kelsall, Cheshire

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire

Another MacBook Air liquid spill. Chemical clean and replace d SSD. All works fine now. Julian, Shrewsbury, Shropshire

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Keith has always been ready at the other end of the phone if I have a query with my Mac. iMac G5 supplied with part ex of old (broken) eMac. Chris, Cardington, Shropshire

MacBook Pro repair. Slow running and system hiccups. Checked applications running and processor overhead to find a number of virus protection apps & utility apps were impacting performance. The newer versions of OS X Mavericks & Yosemite are having even more problems with 3rd party utilities and virus checkers. Providing you keep your OS up to date they should not be necessary. Deleted all these utilities and everything running faster now.

Good price and Excellent service. Even after the courier spilt coffee over my 27″ iMac, Appel took it back and checked it over at no extra cost to ensure it was good to go. Keep up the good work. Highly recommended. Supplied used 27″ iMac Gareth, Abergele, Conwy

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

Just a quick note to say thanks once again for saving my bacon. Not only to turn around my iMac in the same day, fully fixed and working like a charm, but in a professional and friendly manner. You are now my first point of call for hopefully not too many problems in the future. Repair iMac 20”, replace PSU, repair system software & recover data Paul, design studio, Wolverhampton, West Midlands

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

Over several years, and at least 3 refurbished Macs books as well as a major repair on my pre-Intel desktop dinosaur, I have been very happy with Keith’s technical skill; dedication to trouble shooting; availability for managing all kinds of technical crises and his sense of humour. I’ll probably have to send computers to you from France, asI doubt I’ll be able to find anyone close to your ability there. Supplied MacBook Pro 13” refurbished Erica, London

We were very grateful for the work you did on our Mac to recover our photos from our two and a half years in NZ. We would have been devastated to have lost those memories. iMac 20” corrupt HD – data recovery successful

Tom & Sarah, Wrexham

Appel – incredibly useful local service for those of us stuck in the wilds – invaluable expertise from Keith on all things Mac. Very reliable, economic – and a quick turnaround. Iomega external drive failure. Recovered data and fitted to new enclosures George, Clun, Shropshire

2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.

Helpful assessment that replacing faulty memory heatsink on PowerMac G5 was problematic. As a result decision made to purchase a new iMac rather than go for a risky repair. Appreciate the integrity of Appel. G5 start up problems due to RAM heatsink. Cleaned & adjust assessed as further work uneconomic. David, Shrewsbury, Shropshire

My Apple iMac died this morning… However, Keith Cox at https://www.appel.me.uk in Wellington was able to replace the power supply on the spot and save the day (and my sanity)! I thoroughly recommend him for any Mac problems & repairs. Jenny, Cressage, Shropshire

I was delighted that Keith could examine and diagnose my ailing PowerBook G4’s sickness. He breathed at least another year’s life into it. PowerBook G4 12” cleaned & set up backup Chloe, Ludlow, Shropshire

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