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Faults and Solutions

MacBook white A1181, trackpad not working. Replaced whole topcase keyboard & trackpad. All works now. Trackpad & keyboard are not individually replaceable on this model so its a whole topcase.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive.

Nick & Heather, Oswestry, Shropshire

Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit. MacBook Pro 13″ RAM upgrade Mike, Shrewsbury, Shropshire

Charges were reasonable considering the length of time of the consultation. very fair and transparent. PowerMac G5 software issues resolved. Birmingham movie editor

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service! Fu… Carol-Angela, Telford, Shropshire

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

iPad 4 fitted new charging port and reset main board. Works & charges now

Just wanted to email you to say a massive thank you for all your help with my computer, I’m loving my new whizzy fast one & am grateful to you every day!!

Julia, Ludlow

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved. 24″ iMac replaced hard drive & power supply plus RAM upgrade Derek, Shrewsbury, Shropshire

iPhone 5C dropped in sink full of water. Stripped down and there is catastrophic damage to logic board. This unit is scrap.

Keith was very friendly, knew exactly what he was talking about, and provides great value for money. He was willing to work with us to repair the mac’s at times suitable to us and was very professional. We’ll definitely use Appel again! Repair Intel iMac 20″ replaced HD, cleaned and reconfigured. Karl & Joe, Welshpool, Powys

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do. Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10

Took in my dying 9 year old Apple MacBook Pro, and Keith diagnosed it in less that 2 minutes, ordered a new hard drive SSD type and it was back up and running a few days later. Also gave great advice on music transfer and backup to cloud to make it easier to recover in future. Great service, price, and now my laptops performing like a new one. Matt, Stafford

Just wanted to say a huge thank you for the effort in fixing my Macbook Pro. I’m getting things reinstalled now and it’s chugging along nicely with no issues. It was a delight to meet you and extremely reassuring to have someone with your depth of experience working on my machine. I do love an “old school” workshop and yours filled me with confidence. I couldn’t be happier with the service I received. Mike, Sutton Coldfield

MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

As always a great, timely, profession service. Thanks Keith. Mac Book Pro 13 replaced expanded battery and repaired casing Tom, Telford, Shropshire

Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement. Replaced PSU in iMac 24″ David, Shrewsbury, Shropshire

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle. Mitch, Wolverhampton

I wouldn’t go anywhere else and nobody is allowed to touch my Macs except you. PowerMac G5 overhaul. Mark, Printer, Telford, Shropshire

Thank you for all your help over the weekend in getting my daughter’s Mac sorted. PowerBook G4 new fans and RAM upgrade Ray from Telford

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire

Keith has repaired two of my Macs recently and has provided a quick and responsive service – he always helpful and friendly too – an added bonus! MacBook Pro data recovery & replace hard drive Jocelyne, Shrewsbury, Shropshire

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