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Faults and Solutions

Black MacBook client replaced HD themselves and not working, will not install OS. Reformatted new HD and set up with new OS. Failed hard drive is now working as it should

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Great service. A little hiccup from supplier parts, but resolved in a timely fashion and all is well. Overall, satisfied with the entire experience. MacBook Pro 13″ data recovery & replace HD Jag, Stafford, Staffordshire

Top job on my quad core i7 iMac when the hard drive packed up. Keith fitted a new replacement and saved a lot of my vital data, fast service and good prices. Many thanks, you are my first call from now on. iMac 27” replaced faulty hard disk & data recovery. Phil, Sutton Coldfield, West Midlands

iPhone 5C dropped in sink full of water. Stripped down and there is catastrophic damage to logic board. This unit is scrap.

Once again, Keith delivers the goods, exactly what I wanted. What would we Telford Macaddicts do without him? Supplied used iMac and data transferred. Norman, Telford, Shropshire

20″ iMac not booting. HD has failed and requires extra RAM to run latest software. Client opted to buy used MacBook Unibody. Disk recovery failed in house so sent to HD laboratory for strip & rebel of drive tot recover data. Client’s back up disk was also faulty. Repaired HD & recovered all data to new drive in MacBook.

I killed my iPhone, Keith fixed it. Great service, right price. Simon, Newport, Shropshire

Faced with a blank screen on my MBP, I was dreading the cost of purchasing a new Mac and weighing the implications of having to update all my software to whichever OS was dished out to me in the process. Fortunately, Keith at Appel assured me that there was still plenty of life left to my MBP, and a week later, the laptop was returned to me as good as new, with a reconditioned logic board, a new (and much larger) HDD, extra RAM, a spare battery and a replacement case (the original was damaged ar… G. Limor, London

For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service! Marianne, Shrewsbury, Shropshire

We have used Keith previously for Mac repairs, and I was pleased to able rely on him this time too. Speedy, professional and first class service, Keith could not be more accommodating. We would highly recommend to any company/individual.

20″ & 24″ iMacs RAM & OS upgrades

Peter, Wolverhampton, West Midlands

Your your help with my Apple iMac 20″ was invaluable. Thank goodness I was put in contact with you. My Mac now runs at high speed; it’s as if it is a brand new machine. Many thanks for your help, which was prompt and very reasonably priced. You provide an excellent service that I have no hesitation of recommending to others. Judd, Edgmond, Shropshire

I was really happy with the service you provided. It was quick and efficient and you kept me informed of what was happening all the way through. You were also easy to get hold of and replied to my messages etc. quickly. I will definitely use your service again, if the need arises. You were also much cheaper than the apple store! Vintage Mac PowerBook G4 17″ new LCD fitted Kevin, Shrewsbury, Shropshire

Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful. Supplied LHS fan for 15” MacBook Pro Ali Mark Oswestry, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all. Stephen, Bridgnorth, Shropshire

Keith came out to my house almost immediately when I had a problem – it was fixed so that I lost little time and important data that I was concerned may have been lost was restored. iMac repair, data recovery and set up backup solution. William, Bridgnorth, Shropshire

Excellent service and a very rapid diagnosis of the fault coupled with a friendly no nonsense approach to sourcing and fitting the new part. Great set-up of the machine after repair and new software added, all included in the price. Would not hesitate to recommend to other Mac users. iMac Intel 24″ failed video card assembly replaced.

Vinnie, Telford, Shropshire

I have used Keith for a number of years now and he has always provided great service and sorted out problems big and small with a range of different Mac’s. Always a quick and efficient service and with reasonable prices. MacBook Pro fan replaced and reseated hinges. Robin, London & Shropshire

Although I’m now in Edinburgh (so not exactly local anymore) I still wanted Keith to fix my laptop; he was cheaper than anyone up here, and I trust him implicitly. Posting was easy and I had a happy Mac back very quickly. Wouldn’t hesitate to recommend & repeat. Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! Shropshire rocks! MacBook Air replacement of HD plus data recovery & transfer. Rachel, Edinburgh, Scotland

The service was great, dropped the iPad off with you for you to assess what was wrong and was told the same day and then all options were advised and as soon as the school decided what they wanted to do the work was carried out quickly and I picked the iPad up a couple of days later. Very good customer service and very promptly carried out. Will definitely be coming back to you for more fixes in the future. Stuart, Telford, Shropshire

I found Keith through an Apple Dealer in Telford – he literally saved my life or at least that of external HDD which had died whilst my iMac was away having a full re install and therefore wiped clean.There was a major melt down in my home office as all my files were on that back upand all my photographs and all my music. I’ve since told every Mac owner I know about Appel. Data recovery external HD Laura, Stafford, Staffs

***** Fantastic support from Keith, got me in same day to fix my MAC book Pro. Good professional, would recommend for anyone who needs help with Apple devices. Stuart, Hinstock

Thanks to Appel for trying to save me money by finding a cheaper solution to my dead cinema screen. Unfortunately the cheap option didn’t work but they did source a new graphics card which worked a treat and my mac and two screens are once again fully functional. I was very happy with the service. MacPro faulty graphics card tried alternative but had to import original from US.

Wendy, Henley, West Midlands

My iMac 24 is brilliant and so are you. Really appreciate your knowledge and flexibility (allowing me to collect it after hours) really nice dealing with a person rather than a call centre. You’ve saved me the cost of a new iMac, really appreciate your help.

Pat, Stafford

External hard drive failed. Stripped down and recovered all data to new external USB hard drive. Full data recovery completed successfully.

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair Lez, Ludlow, Shropshire

iPad 4 fitted new charging port and reset main board. Works & charges now

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