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Faults and Solutions

MAcBook Pro 13″ has wireless dropping off frequently. Checked all internal components and HD failing. Replaced HD, installed virgin OS X and all works fine. Migrated client data and back to square one. Investigation ongoing.

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Simply stunning service! Forget Apple Stores, you can’t go wrong with Keith. MacBook 13″ strip and repair logic board and fit new keyboard assembly.

Ross, Telford

iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

Just wanted to say a huge thank you for the effort in fixing my Macbook Pro. I’m getting things reinstalled now and it’s chugging along nicely with no issues. It was a delight to meet you and extremely reassuring to have someone with your depth of experience working on my machine. I do love an “old school” workshop and yours filled me with confidence. I couldn’t be happier with the service I received. Mike, Sutton Coldfield

“If you thinks its expensive hiring a professional, wait until you try an amateur!” Rings true with a couple of recent jobs: iMac 27” brought in after somebody offered the client a cheap HD replacement…. my cost to diagnose & fix was over £400 to replace the logic board that was shorted as a result of not working in a static protected environment. An iPad came in a few weeks ago, not working after having a new screen fitted at a pc repair shop locally. Having paid them for the repair that…

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of… Roger, Hednesford, Staffs

Very friendly and honest service with no charge for fault finding, I wont use anyone else! Oliver, Shrewsbury, Shropshire

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

Appel is by far the best place for my growing apple needs. We wouldnt go anywhere else as you can’t beat Keith’s knowledge, honesty, experience and not to forget his natural charm and good looks!!! Highly recommended, keep up the good work. Daniel, Telford, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro. Kay, High Ercall, Shropshire

So pleased to get the recommendation to get your help with my mac problems, already telling my friends ! Very pleased with my purchase of used MacBook Pro, just the job. Replaced dead 17” MacBook Pro with refurbished unit Sue, Bridgnorth, Shropshire

A tricky problem, source unknown, but sorted by Keith with a great deal of patience and perseverance. All data retrieved and all external hard drives functioning again after many hours of work. I couldn’t thank Keith enough. I really was very grateful indeed! Intel iMac 24 backup drive problems resolved.

Sheila, Market Drayton, Shropshire

Appel Fix Macs Remotely!!!

Thanks Keith for your help – as ever beyond expectations. Add me to your list of testimonial writers

21.5″ iMac updated OS & cleared trojans & viruses. Mostly innocuous for Macs. General software clean.

Jamie, Church Stretton, Shropshire

@appelkc Thank you for helping one of our students!” MacBook crashed hard disk replaced and all data recovered. UniOfBuckigham

Keith repaired our iMac that had numerous viruses other people just couldn’t do anything with. We hadn’t really been able to use it for a year or so. A friend told me about Keith and he worked wonders!! It is just as new after he had it for an hour or so, couldn’t believe it this has been about 6 months ago still working great. So happy would recommend Keith to anyone, very clever chap and doesn’t rip you off too, very reason priced. A1 service I just can’t praise enough, but just sa… Andy, Cannock, Staffs

Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery. Jeremy, Ironbridge, Shropshire

Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed Alan, Telford, Shropshire

Your your help with my Apple iMac 20″ was invaluable. Thank goodness I was put in contact with you. My Mac now runs at high speed; it’s as if it is a brand new machine. Many thanks for your help, which was prompt and very reasonably priced. You provide an excellent service that I have no hesitation of recommending to others. Judd, Edgmond, Shropshire

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service ! E… Carol, Priorslee, Telford, Shropshire

13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.

Another MacBook Air liquid spill. Chemical clean and replace d SSD. All works fine now. Julian, Shrewsbury, Shropshire

Safari running slow and unusual windows appearing. You may have malware installed called adware. Remove by downloading the free Adware Medic. It updates every time you use it & if it helps plea make a donation when you use it.

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