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Faults and Solutions

MAcBook Pro 13″ has wireless dropping off frequently. Checked all internal components and HD failing. Replaced HD, installed virgin OS X and all works fine. Migrated client data and back to square one. Investigation ongoing.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
It’s very reassuring to know that there’s an efficient, reliable, and most importantly, local Apple repair service in Wellington. Keith is friendly and knows exactly what’s he talking about, replacing my corrupt hard-drive as well as recovering my, presumed, lost data quickly and for a good price. MacBook Pro 13″ replaced hard drive & recovered data from corrupt drive Adam, Telford, Shropshire
iPad 2 nightmare repair. When screen was smashed it fractured some internal cables. Playing hunt the fault with a box of new parts was no fun.
Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs
iPhone 4 refusing to boot past Apple logo then dies. Reset the firmware and installed new battery and all is well again.
We’ve always gone to Appel for our Mac computer advice, repairs and new toys! We know we’ll get the best and most cost effective solutions. It’s always level of service that is above and beyond expectation, every time. Supplied 24” iMac refurbished. Nick, Church Stretton, Shropshire
My iMac died.  I rushed it over to Keith at Appel who diagnosed a dead power supply.  He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed.  Then disaster struck – it died again the same day. Back to Keith the following morning.  He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands
Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced. Stuart, Shrewsbury, Shropshire
Great service. A little hiccup from supplier parts, but resolved in a timely fashion and all is well. Overall, satisfied with the entire experience. MacBook Pro 13″ data recovery & replace HD Jag, Stafford, Staffordshire
Exceptional service as always from Keith at Appel, elderly iMac given a new lease of life and contents of little iBook carefully transported to new  Macbook Pro. Unless you’ve filled it with treacle, he can probably get your precious machine humming along again in no time. Mac wizard and nice bloke too! iMac capacitor repair on logic board. Kath, Telford, Shropshire
iPhone 5C dropped in sink full of water. Stripped down and there is catastrophic damage to logic board. This unit is scrap.
Yet again Appel has come to my rescue by supplying me with a splendid refurbished 20″ IMac! Couldn’t be more pleased! Thanks Keith! Graham, Craven Arms
Appel is by far the best place for my growing apple needs. We wouldnt go anywhere else as you can’t beat Keith’s knowledge, honesty, experience and not to forget his natural charm and good looks!!! Highly recommended, keep up the good work. Daniel, Telford, Shropshire
I have been thoroughly satisfied with the job thanks – it’s worked consistently since I got it home. My airport card was installed into my iMac with the minimum of fuss while I waited. It was set up and tested before I left and all at a fraction of the price (and turnaround time) that other companies had quoted. I would not hesitate to use Appel again. Alison, Designer, Cheshire
iPad 3 broken glass and client fancies a change. New white bezel glass & home button installed replacing the old black one.
“If you thinks its expensive hiring a professional, wait until you try an amateur!” Rings true with a couple of recent jobs: iMac 27” brought in after somebody offered the client a cheap HD replacement…. my cost to diagnose & fix was over £400 to replace the logic board that was shorted as a result of not working in a static protected environment. An iPad came in a few weeks ago, not working after having a new screen fitted at a pc repair shop locally. Having paid them for the repair that…
Thank you for sorting my problem with my iMac, you offered a friendly service did the repair quickly at a sensible price. I would recommend you to family and friends. Thank you
iMac 21.5″ re-installed Mac OS & supplied Time Machine backup drive
Peter, Ketley, Telford, Shropshire
Appel Fix Macs Remotely!!!
Thanks Keith for your help – as ever beyond expectations. Add me to your list of testimonial writers
21.5″ iMac updated OS & cleared trojans & viruses. Mostly innocuous for Macs. General software clean.
Jamie, Church Stretton, Shropshire
The service was great, dropped the iPad off with you for you to assess what was wrong and was told the same day and then all options were advised and as soon as the school decided what they wanted to do the work was carried out quickly and I picked the iPad up a couple of days later. Very good customer service and very promptly carried out. Will definitely be coming back to you for more fixes in the future. Stuart, Telford, Shropshire
I found Keith Very helpful when my iPad smashed into pieces. He had it repaired in next to no time & would recommend him all the time. Very helpful and honest, that is hard to find these days Wayne, Ruabon, Wales
Always helpful with a speedy and professional approach. Beat every quote for repair and sales I could find and work done with a personal touch, couldn’t ask for more, especially as I depend on my various Macs for business and life in general. A satisfied customer!  iMac HD replaced and data transfer plus supply of used Mac. Mark Newtown, Powys
13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.
We were very grateful for the work you did on our Mac to recover our photos from our two and a half years in NZ.  We would have been devastated to have lost those memories.  iMac 20” corrupt HD – data recovery successful
Tom & Sarah, Wrexham
Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15.  We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard   John Dalby, Shrewsbury, Shropshire
20″ iMac starts up to black screen. Diagnosed failed HD. Hard drive replaced with new and new software installed. Data recovery on original successfully recovered critical data for client and migrated to new HD. OS was terminally damaged on original HD so data migration had to be done manually including repair and resetting of all file permissions.
Came to you with a poorly MacBook with a corrupt hard drive .. My machine was tested and repaired in a relatively short space of time and still now is used to play music to over 2000 climbers a week !! Week in week out 🙂 You are an official Mac God !! Robbie, Shrewsbury, Shropshire
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