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Faults and Solutions

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

Keith repaired our iMac that had numerous viruses other people just couldn’t do anything with. We hadn’t really been able to use it for a year or so. A friend told me about Keith and he worked wonders!! It is just as new after he had it for an hour or so, couldn’t believe it this has been about 6 months ago still working great. So happy would recommend Keith to anyone, very clever chap and doesn’t rip you off too, very reason priced. A1 service I just can’t praise enough, but just sa… Andy, Cannock, Staffs

Excellent service and a very rapid diagnosis of the fault coupled with a friendly no nonsense approach to sourcing and fitting the new part. Great set-up of the machine after repair and new software added, all included in the price. Would not hesitate to recommend to other Mac users. iMac Intel 24″ failed video card assembly replaced.

Vinnie, Telford, Shropshire

For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service! Marianne, Shrewsbury, Shropshire

“A fantastic service! My Computer, wireless system and hard drive went down all at the same time! I was losing a lot of business, but after a panic stricken phone call to Appel, they came round, sorted everything out and I was up and running again within hours! I cannot praise them highly enough. Thanks for saving my bacon Appel!” iMac G5 and Zyxel router fixed loss of internet connection. Telford, Shropshire Artist

Keith at Appel provides a very friendly, quick, efficient and all round professional excellent customer service with excellent advice and at very reasonable cost too. My 27 inch iMac was overheating and Keith not only resolved the problem but also kept my machine under observation to ensure everything was in working order before handing back my iMac. I recommend Keith without hesitation and will definite use his services again as and when required. Thank you again Keith for your excellent and pa… John, Aberangell, Powys

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford

Thanks for sorting my Mac Book Pro charging fault and locked out all now working well, would recommend Keith for a no nonsense approach to getting things sorted out at low cost Andy, Shrewsbury, Shropshire

You rescued me from a right mess, I dropped my MacBook off after playing golf on the Friday and collected it on the Monday, fixed and upgraded and even better than before I messed it up. Many thanks for a great service. MacBook 13″ resolved software issues and slow running using diagnostics & repair software Philip, Kidderminster, Worcestershire

I killed my iPhone, Keith fixed it. Great service, right price. Simon, Newport, Shropshire

Had my 27″ iMac hard drive replaced and an update in RAM from 4 to 8gb. Also purchased a used Apple track pad at the same time. I was absolutely over the moon with the total price (cheap as Asda) And amazed at how quick the repair and upgrade took. A* service by an A* person. Mitchell, Telford, Shropshire

Hello Keith, Thank you so much for mending my laptop you are a true gent and its so nice to meet someone who’s does what they say there going to do and does it properly. Mandy, Telford

Always a fantastic service from Keith – a man who knows his Apples inside out (pips and all). Whether its an old G4 or the latest machine he knows his stuff and charges more than a fair price. To be honest, knowing that Appel is about means I’m more likely to buy a mac – even a used mac. I feel very lucky to live in telford (and trust me I have never ever said that before!) iMac repair & bottom case & keyboard replacement MacBook Air Sara, Telford, Shropshire

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board Rose, Telford, Shropshire

Thanks to Appel for trying to save me money by finding a cheaper solution to my dead cinema screen. Unfortunately the cheap option didn’t work but they did source a new graphics card which worked a treat and my mac and two screens are once again fully functional. I was very happy with the service. MacPro faulty graphics card tried alternative but had to import original from US.

Wendy, Henley, West Midlands

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere. MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates Mark, Birminmgham, West Midlands

Just wanted to say a huge thank you for the effort in fixing my Macbook Pro. I’m getting things reinstalled now and it’s chugging along nicely with no issues. It was a delight to meet you and extremely reassuring to have someone with your depth of experience working on my machine. I do love an “old school” workshop and yours filled me with confidence. I couldn’t be happier with the service I received. Mike, Sutton Coldfield

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

Thank you so much for sorting out the problems with my daughter’s MacBook. For an IT idiot like myself, your service was brilliant. You were so helpful and explained the problems in terms I could understand and completed the work in a far shorter time than expected. I have to say that I was also very pleasantly surprised by the bill! My daughter is delighted to have her computer back in plenty of time for her summer work for university. MacBook replace HD Install new OS

Sarah, Much Wenlock, Shropshire

Can’t believe such service still existed, Mac Mini down and out on Monday 24th at 12 mid-day, contacted Appel, through a friend, now 12.30, half hour drive to Telford. Computer diagnosed on arrival, faulty board found, removed and replaced with new board, in stock. Full test and tidy up time now 1.30. Now that’s what I call service. Many thanks BJ, Crosshouses, Shropshire

Just thought I would email to say thank you for the excellent service I experienced with Appel. I have found it difficult to find a support business that will give me honest and accurate advice whenever I have technical issues relating to my Apple Mac machines, so finding you and your company has been like a breath of fresh air. I found your company was fast, efficient and extremely good value for money. iMac 20” install new HD & recover all data from failed HD Simon, mktg & design co, Tettenhall, West Midlands

iPhone 5C replaced glass/digitiser and completed in the one day.

I just want say a great service. Did the job really quick and professional, Fair prices. Recommend him to any of my family who have apple computer problems. Thank you Ben, Telford, Shropshire

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