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Faults and Solutions

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I was pleased to find a Mac person who actually does know about Macs, not always been like that and also a very generous man. iBook G4 14” installed new HD & Mac OSX Len, Broseley, Shropshire

Very friendly and honest service with no charge for fault finding, I wont use anyone else! Oliver, Shrewsbury, Shropshire

iPad Mini with badly cracked screen was challenging to resolve as internal cables were damaged as a result of damage as well as a short on the main board. This would normally have been uneconomic to repair but our engineers were able to resolder and repair the board & keep the cost under £100 for the total repair.

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. Intel iMac 20” new 320G HD

Peter, Walsall, West Midlands

Acer Aspire PC, yes we can get PCs reliably repaired too, broken cables internally from a previous bodge job. New cable fitted and internals cleaned up including solder work.

Keith @ Appel delivered a competitive quotation and delivered on cost and within timescales set. He went the extra mile. I won’t go anywhere else for mac repairs! iMac Intel 20″ & iMac G5 17″ swapped HDs & installed client’s new hd & optical drive to Intel Mac.

Lee, Telford, Shropshire

Delighted with my MacBook Pro and all the after sales help from Keith. I recommend him to others considering an Appel. Supplied refurbished Mac and ongoing support. Catherine, Much Wenlock, Shropshire

iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

I was extremely please with the service that I received from Keith at Appel. My iMac needed some upgrading and Keith was able to fit me in quickly and managed to resolve the issue whilst I waited – I would highly recommend them. iMac 20″ resolved issues with MS Office Lisa, Shrewsbury, Shropshire

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

Very reasonably priced and very comprehensive test of my iMac which allowed me to make an informed decision about its future. Keith Cox at Appel would always be my first choice for repairs/maintenance/upgrades of Apple products. 27″ iMac with USB fault David, Leominster, Herefordshire

Your service was quick, efficient and very effective, fixing what I thought was wrong and some other things I didn’t know were wrong. If you were based in France you’d see me more often! MacBook Pro replaced faulty trackpad & HD IR cable Gerard, Heurtevent, France

Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive Karen, Telford, Shropshire

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

iPad Mini ordered new LCD to go with new glass/digitiser & new power button

I was very pleased with the service I have received from Keith. He’s been helpful, understanding and effective. MacBook Pro repaired. Margaux, Telford, Shropshire

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

I have no hesitation in recommending Appel. I have used them on several occasions and always found them to be professional and cost effective. Mac Mini strip & clean logic board and replace faulty RAM.

Ian, Crewe, Cheshire

New battery fitted to Retina MacBook Pro. Brilliant service, efficient and perfect. Keith not only changed the battery for my old Macbook Pro, he also fixed bottom case foot, which is more than what I expect. Thanks for Keith, I’d managed to finish my work on time and no need to postpone any deadlines. Judy, Shrewsbury

Just wanted to thank you so much for mending our machine! Stuart is very jealous as it’s better than his new one and the children are fighting over who goes on it already! MacBook repair Jenny, Shrewsbury, Shropshire

Although I’m now in Edinburgh (so not exactly local anymore) I still wanted Keith to fix my laptop; he was cheaper than anyone up here, and I trust him implicitly. Posting was easy and I had a happy Mac back very quickly. Wouldn’t hesitate to recommend & repeat. Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! Shropshire rocks! MacBook Air replacement of HD plus data recovery & transfer. Rachel, Edinburgh, Scotland

Fast, fab service, thank you. Intel Mac Mini upgrades and Time Machine backup drive set up. Jo, Shrewsbury

Thanks Keith for the great assistance at very short notice to sort out my iMac that had frozen and was looking like it would have to spend 10 days waiting to be fixed by Apple (as it was under warranty). Your advice worked perfectly. Thank you lots for keeping it on the road. Computers are ‘business critical’ – especially for small businesses without replacement machines and IT depts – your assistance was a huge help John, Shrewsbury, Shropshire

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