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Faults and Solutions

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Appel gives the sort of service one dreams of. When my old G5 Mac died on me on a Monday morning, a quick phone call to Keith and I was off to Telford to see if this boffin could fix it. He couldn’t – but he did rescue all my data and was incredibly helpful with all the discussion then to buy my fabulous new iMac. Brilliant service, and also really helpful after-care conversations. Can’t recommend him highly enough. New Intel iMac migrated data from failed iMac G5 and set up Time Machine backup.… Chloe, Ludlow, Shropshire

What Keith and Appel bring to the local Mac World is reassurance and convenience – the knowledge that any problems will be dealt with quickly, efficiently and reasonably. Supplied used iMac 27″ Alan, Telford, Shropshire

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended! Antony CDP Printing Telford

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. They kept us informed of costs and actions all along and delivered when they said. MacPro diagnosed intermittent fault video card & replaced. Mitch, Bilston, West Midlands

My old and much loved MacBook was very dead after I dropped coffee on the keyboard. Not only did Keith get it to work but it’s faster than ever. Thanks lots MacBook damaged logic board replaced June, Ironbridge, Telford, Shropshire

When my beloved iMac stopped working I assumed the worst – a broken logic board. Keith quickly diagnosed the issue as a faulty power supply (much cheaper to fix!) and had my Mac back with me in less than a week. A great service, fast and reasonably priced – I would highly recommend. iMac G5 20″ replaced PSU. Lee, Warrington, Cheshire

I recently had a new hard drive installed. An excellent service, very quick turnaround of the job, and excellent value for money. I have no hesitation in recommending Keith at Appel! 13″ MacBook new HD installed & transfer of data Joe, Shrewsbury, Shropshire

Keith offers a great service – a reliable, knowledgeable and sensibly priced solution. MacBook replaced hard disk drive and attempted data recovery. George, Clun, Shropshire

iPad Mini ordered new LCD to go with new glass/digitiser & new power button

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair Lez, Ludlow, Shropshire

27″ iMac screen shading permanently to LHS and when warm across whole screen. Screen sent for desoldering to permanently fix.

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

I was delighted that Keith could examine and diagnose my ailing PowerBook G4’s sickness. He breathed at least another year’s life into it. PowerBook G4 12” cleaned & set up backup Chloe, Ludlow, Shropshire

Thanks for fixing my MacBook Pro- its working much better than before. 13″ MacBook Pro new keyboard & software update Andrew, Childs Ercall, Shropshire

iPad 2 dropped by client. Glass is intact but no screen. Stripped and tested LCD needed replacing.

Just a quick note to say ‘Thank you’ for the prompt and professional work conducted on our MacBook Pro and iMac last week. The work has completely transformed the operating speed and ease of use of both units. We would happy to recommend your services at anytime (and have already done to several friends and colleagues!).

Martin, Telford

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service ! E… Carol, Priorslee, Telford, Shropshire

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

Service and technical knowledge absolutely first class. Made every effort to repair hard disk on Macbook Pro. New disk was eventually needed but great efforts gone too to try and repair beforehand. MacBook Pro data recovery & fit new hard disk Jon, Wem, Shropshire

Sorted Flash install with error “not enough permissions on disk”. Mac software repair achieved by deleting all flash instals and updater files, then installed a new copy from here https://get.adobe.com/flashplayer/ Hope my client has the same luck I did

Appel provide a fast, efficient and friendly service. iMac 21.5″ hard disk replacement Keith, Shrewsbury, Shropshire

I was really pleased with the repairs you did for me. You diagnosed the Macbook fault for free and put me in touch with a warranty solution from Apple rather than doing the job yourself. Great service. MacBook Pro on investigation referred to extended warranty from Apple. Jim, Telford, Shropshire

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