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Faults and Solutions

iPad 4 with broken screen. Old glass all removed and new glass/digitiser fitted.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
Keith repaired our iMac that had numerous viruses other people just couldn’t do anything with. We hadn’t really been able to use it for a year or so. A friend told me about Keith and he worked wonders!! It is just as new after he had it for an hour or so, couldn’t believe it this has been about 6 months ago still working great. So happy would recommend Keith to anyone, very clever chap and doesn’t rip you off too, very reason priced. A1 service I just can’t praise enough, but just sa… Andy, Cannock, Staffs
Really pleased with the fast & friendly service, my MacBook was restored to working order within days and a far quicker, better & cheaper experience than I had using the official Apple store in Birmingham. MacBook supplied & fitted new logic board.
Jason, Shifnal, Shropshire
Awesome, thanks Keith
Richard, Bridgnorth, Shropshire
iPhone 5C replaced glass/digitiser and completed in the one day.
Delighted with my MacBook Pro and all the after sales help from Keith. I recommend him to others considering an Appel. Supplied refurbished Mac and ongoing support. Catherine, Much Wenlock, Shropshire
My Mac is working great after your good work, its nice to have good old style service without all the crap most people give you these days, many thanks.  iMac G5 logic board repair. Ron, Artisan, Clun, Shropshire
Sincere thanks to Keith at Appel for saving the day – and my life.  My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes.  You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense !  I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service ! E… Carol, Priorslee, Telford, Shropshire
I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do.  Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10
I cannot praise Appel enough, The last time you came, there had been a lightning strike in our area, so the problem was more complex than usual, but you soon had it rectified. I would be lost without your continuing help, you are always there at the end of the phone and respond so quickly. Many thanks for all your previous help. MacBook Unibody on-site call to reset logic board, PRAM & re-install all software.
Joyce, Shrewsbury, Shropshire
New battery fitted to Retina MacBook Pro. Brilliant service, efficient and perfect. Keith not only changed the battery for my old Macbook Pro, he also fixed bottom case foot, which is more than what I expect. Thanks for Keith, I’d managed to finish my work on time and no need to postpone any deadlines. Judy, Shrewsbury
“If you thinks its expensive hiring a professional, wait until you try an amateur!” Rings true with a couple of recent jobs: iMac 27” brought in after somebody offered the client a cheap HD replacement…. my cost to diagnose & fix was over £400 to replace the logic board that was shorted as a result of not working in a static protected environment. An iPad came in a few weeks ago, not working after having a new screen fitted at a pc repair shop locally. Having paid them for the repair that…
Just a quick note to thank you for your advice and help sourcing my new iMac. It’s much faster than expected, with a stunning display and almost silent. Glyn, Montgomery, Powys
Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.
Chris, Market Drayton, Shropshire
I came to see you because some software completely paralysed my MacPro and I couldn’t do anything. My Mac is my business, all my data and my e-mail correspondence is on this device. Therefore, I needed help quickly and reliably. Which   you were able to provide me with. Thanks again for your excellent and trust-worthy service and explaining to me everything in plain ‘non-geek’ language and for repairing my computer, which performs better than ever before. It’s also good to know, who to cal… Marina, Ludlow, Shropshire
What Keith and Appel bring to the local Mac World is reassurance and convenience – the knowledge that any problems will be dealt with quickly, efficiently and reasonably.  Supplied used iMac 27″ Alan, Telford, Shropshire
All up and running smoothly and blimey it’s fast – like the proverbial sh1t off a shovel ! I shall finish every day at 1pm from now on. SSD upgrade to 27″ iMac Nick, Telford, Shropshire
Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of… Roger, Hednesford, Staffs
My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether.  I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire
Back home, plugged in switched on all working and seems fine. Thank you again, Frances Frances, Telford, Shropshire
Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit. MacBook Pro 13″ RAM upgrade Mike, Shrewsbury, Shropshire
Just a quick note to say thanks again to Keith for his excellent service. My wife’s old white MacBook was on it’s last legs so he supplied us with an excellent 13″ MacBook Pro for a very reasonable price. Graham, Craven Arms, Shropshire
Does what it says on the box… no nonsense, no shocks, just honest Mac repairs. Everyone should have an Appel!  New fan fitted to MacBook Pro Andrew, Shrewsbury
Appel is by far the best place for my growing apple needs. We wouldnt go anywhere else as you can’t beat Keith’s knowledge, honesty, experience and not to forget his natural charm and good looks!!! Highly recommended, keep up the good work. Daniel, Telford, Shropshire
Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed   Alan, Telford, Shropshire
Just a short note to thank you for the efficient and expert way you have fixed all the various problems we have had with our two MacBooks over the last eighteen months. 13″ MacBooks fitted new HDs, batteries and fixed adware issues. Graham, Craven Arms, Shropshire
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