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Faults and Solutions

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
Just wanted to say thank you for an excellent job on the screen replacement. We are delighted with it. New glass fitted to iMac 21.5″.
Alex, W Mids
A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time.  Intel iMac 20” new 320G HD
Peter, Walsall, West Midlands
Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire
Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire
iPad Mini ordered new LCD to go with new glass/digitiser & new power button
I killed my iPhone, Keith fixed it. Great service, right price. Simon, Newport, Shropshire
Keith is reliable, expert, quick and great value for money. A real find and I would not hesitate to recommend him to anybody who uses Macintosh commercially or for recreation. 17″ MacBook Pro data recovery & LCD screen replacement. Trevor, Telford, Shropshire
We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire
External hard drive failed. Stripped down and recovered all data to new external USB hard drive. Full data recovery completed successfully.
Another MacBook Air liquid spill. Chemical clean and replace d SSD. All works fine now. Julian, Shrewsbury, Shropshire
Back home, plugged in switched on all working and seems fine. Thank you again, Frances Frances, Telford, Shropshire
The service from Keith at Appel was great – very speedy response and efficient. They even managed to squeeze me in, at short notice, before Christmas!  No problems since! Install new iMac and manually migrate everything from a non Migration Assistant compatible Mac.
Trish, Shrewsbury, Shropshire
My iMac died.  I rushed it over to Keith at Appel who diagnosed a dead power supply.  He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed.  Then disaster struck – it died again the same day. Back to Keith the following morning.  He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands
Keith is a miracle worker. Like a skilled surgeon he managed to revive a very sick mac and bring it back to life. He is a life saver and he is also a very nice man. If I ever have computer issues, he is the first and only person I call. iMac HD repair plus on-site file sharing & comms support. Louise, Oswestry, Shropshire
Having tried to find someone to fix our soggy Apple Mac with no avail, Keith stepped up and did a brilliant job. 15″ G4 iMac replaced logic board & supplied keyboard & mouse. Richard, Ellesmere, Shropshire
If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire
My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether.  I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire
Mac Mini Intel completely dead. Replaced RAM, PRAM battery & tested all connections. Logic board fault diagnosed and uneconomic repair.
We’ve always gone to Appel for our Mac computer advice, repairs and new toys! We know we’ll get the best and most cost effective solutions. It’s always level of service that is above and beyond expectation, every time. Supplied 24” iMac refurbished. Nick, Church Stretton, Shropshire
13″ MacBook Pro repair – please speed up my MacBook Pro. Installed new RAM to 8GB, replaced HD with SSD, updated OS to Yosemite and cleared all junk & 3rd party utilities before migrating client data across. Running like an express train said the client.
In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues   Shaun, Wolverhampton, West Midlands
I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester
Keith offers a great service – a reliable, knowledgeable and sensibly priced solution. MacBook replaced hard disk drive and attempted data recovery. George, Clun, Shropshire
***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford
I just want say a great service. Did the job really quick and professional, Fair prices. Recommend him to any of my family who have apple computer problems. Thank you   Ben, Telford, Shropshire
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