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Faults and Solutions

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

After your efficient analysis of the problem, the repairs were completed ‘while we waited.’ Who can ask for more? Supplied refurbished MacBook Pro with MacBook part exchange. Kris, Shrewsbury, Shropshire

Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery. Jeremy, Ironbridge, Shropshire

Acer Aspire PC, yes we can get PCs reliably repaired too, broken cables internally from a previous bodge job. New cable fitted and internals cleaned up including solder work.

What impressed me most about you was your honesty regarding my enquiry to upgrade my 2008 iMac for gaming. Any service provider who will put professional advice ahead of profit will always get my custom. The friendly, efficient and professional service you provided regarding the upgrades to my Wife’s Macbook pro made us both assured future customers. I would without hesitation recommend your services to anyone who wants outstanding service regarding their Apple computers. Darren, Albrighton, Shropshire

WHAT A DIFFERENCE!! Given it go-faster stripes.

Ian, Newport, Shropshire

MacBook Pro 13″ liquid damage. Stripped down to find keyboard and internals have been flooded with coffee. Requires new keyboard and possibly logic board which can be expensive! Client collected and may return.

13″ MacBook Air water damaged, liquid inside casing. Stripped all down and dried out carefully over 2 days. Cleaned any oxidation from components. Rebuilt and all good. Also increased RAM from 4 to 8GB & repaired broken keys on keyboard. MacBook Air like new again & all working.

I am so glad that Keith at Appel was recommended to me. From start to finish the service he offered was exceptional. I will have no hesitation in recommending him to people in the future. First class service!

24″ iMac data recovery from failed drive & installed new HD

Steve, Bridgnorth, Shropshire

Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.

Chris, Market Drayton, Shropshire

Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs

My Mac is working great after your good work, its nice to have good old style service without all the crap most people give you these days, many thanks. iMac G5 logic board repair. Ron, Artisan, Clun, Shropshire

iPhone 5C replaced glass/digitiser and completed in the one day.

Came to you with a poorly MacBook with a corrupt hard drive .. My machine was tested and repaired in a relatively short space of time and still now is used to play music to over 2000 climbers a week !! Week in week out 🙂 You are an official Mac God !! Robbie, Shrewsbury, Shropshire

Excellent service from Appel, as always, my computer and I say thank you very much. MacBook Pro 15 screen and ac adaptor replaced. Kay, High Ercall, Shropshire

I am delighted with the speed and reliability of my internet access since you replaced my comms pcb and upgraded my memory. Having only recently moved to this area I am so pleased to have found such a friendly and reliable Apple expert (and a fraction of Apple’s pricing!). I have been recommending you to all Mac owners I know. Thanks for all your help, excellent service. MacBook wireless card replacement

Sue, Shrewsbury

iPhone 5C dropped in sink full of water. Stripped down and there is catastrophic damage to logic board. This unit is scrap.

Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced. Chris, Telford, Shropshire

15″ MacBook Pro Unibody i7 upgrade RAM & replace failing HD. Permanent errors on hard drive but managed to repair temporarily and recover all data. 2 x 4G RAM fitted, new drive & data recovery completed. NB we have software to test integrity of drives in more detail than Apple’s Disk Utility. Sometimes a pass in Disk Utility does not mean the disk is OK as experienced by this client. Symptoms are slow performance and poor data transfer speeds.

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive.

Nick & Heather, Oswestry, Shropshire

It’s always a crisis when your Mac goes down, rare as that may be. The great thing about Appel is you can ring them and get a lot of helpful advice immediately – and only if that doesn’t work do they ask you to bring it in. I reckon I get service beyond the call of duty every time. And tea! iMac software data recovery and upgrades. Jamie, Church Stretton, Shropshire

My old and much loved MacBook was very dead after I dropped coffee on the keyboard. Not only did Keith get it to work but it’s faster than ever. Thanks lots MacBook damaged logic board replaced June, Ironbridge, Telford, Shropshire

Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire

Helpful assessment that replacing faulty memory heatsink on PowerMac G5 was problematic. As a result decision made to purchase a new iMac rather than go for a risky repair. Appreciate the integrity of Appel. G5 start up problems due to RAM heatsink. Cleaned & adjust assessed as further work uneconomic. David, Shrewsbury, Shropshire

I cannot praise Appel enough, The last time you came, there had been a lightning strike in our area, so the problem was more complex than usual, but you soon had it rectified. I would be lost without your continuing help, you are always there at the end of the phone and respond so quickly. Many thanks for all your previous help. MacBook Unibody on-site call to reset logic board, PRAM & re-install all software.

Joyce, Shrewsbury, Shropshire

Charges were reasonable considering the length of time of the consultation. very fair and transparent. PowerMac G5 software issues resolved. Birmingham movie editor

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