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Faults and Solutions

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

MacBook white A1181, trackpad not working. Replaced whole topcase keyboard & trackpad. All works now. Trackpad & keyboard are not individually replaceable on this model so its a whole topcase.

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

MacBook Pro 13″ adware & virus removal completed for client using Adware Medic & ClamXav. Saved all then replaced HD with larger 1TB hard drive & transferred all client data, programs & settings to new drive.

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

We’ve always gone to Appel for our Mac computer advice, repairs and new toys! We know we’ll get the best and most cost effective solutions. It’s always level of service that is above and beyond expectation, every time. Supplied 24” iMac refurbished. Nick, Church Stretton, Shropshire

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.

I found Keith Very helpful when my iPad smashed into pieces. He had it repaired in next to no time & would recommend him all the time. Very helpful and honest, that is hard to find these days Wayne, Ruabon, Wales

MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.

Just a quick note to say ‘Thank you’ for the prompt and professional work conducted on our MacBook Pro and iMac last week. The work has completely transformed the operating speed and ease of use of both units. We would happy to recommend your services at anytime (and have already done to several friends and colleagues!).

Martin, Telford

27″ iMac 2011 went from fractured screen graphics to blue or black screen. Usual signs of video card failure which costs over £400 to replace. Advised client there was a recall on this model & to take to AppleStore who would repair for free. One happy client!

I just want say a great service. Did the job really quick and professional, Fair prices. Recommend him to any of my family who have apple computer problems. Thank you Ben, Telford, Shropshire

PowerBook diagnosed & fitted replacement power input board, faulty battery replaced and just need a replacement keyboard now

Excellent service at a reasonable price – problem sorted and data recovered after failed disk drive in my MacPro – would unhesitatingly recommend Appel as ‘the people’ to visit when problems arise with any Mac Apple MacPro Hard drive data recovery after failure and replace with 1TB HD Roger, Shrewsbury, Shropshire

Keith’s service at Appel.me is excellent. He always gives us great service, prompt updates and advice on our Mac repairs. His service is always excellent value as he looks for the low cost solution first which in this day and age is quite rare to find. Various MacBooks & MacBook Pros Karl, Walsall, West Midlands

A big thank you for giving my old mac a new life, a first rate service, one which I would gladly recommend to all my friends and family. iMac G4 upgrade RAM, new OSX, replace CDDVD

Quentin, Bucknall, nr Ludlow, Shropshire

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions

Yet again Appel has come to my rescue by supplying me with a splendid refurbished 20″ IMac! Couldn’t be more pleased! Thanks Keith! Graham, Craven Arms

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around. MacBook RAM upgrade, new battery & complete housekeeping Len, Broseley, Shropshire

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

Just wanted to say thank you for an excellent job on the screen replacement. We are delighted with it. New glass fitted to iMac 21.5″.

Alex, W Mids

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