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Faults and Solutions

MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Earlier this year my iMac suffered a Hard Drive failure…I thought 6 years of my life had vanished… Keith calmed me down and set about the repairs…I had a new hard drive installed and he managed to recover 90% of my files! Fabulous service! iMac 20″ data recovery & replace hard disk Robert, Dudley, West Midlands

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

Just wanted to thank you so much for mending our machine! Stuart is very jealous as it’s better than his new one and the children are fighting over who goes on it already! MacBook repair Jenny, Shrewsbury, Shropshire

iPad 4 fitted new charging port and reset main board. Works & charges now

MacBook white A1181 with no backlight on LCD. The backlight is built into the LCD on this MAcBook model so LCD panel replaced and all good.

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

I am so glad that Keith at Appel was recommended to me. From start to finish the service he offered was exceptional. I will have no hesitation in recommending him to people in the future. First class service!

24″ iMac data recovery from failed drive & installed new HD

Steve, Bridgnorth, Shropshire

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

Another iPad 2 dropped and glass did not serve. Replaced broken scree with new glass/digitiser.

MacBook white A1181, trackpad not working. Replaced whole topcase keyboard & trackpad. All works now. Trackpad & keyboard are not individually replaceable on this model so its a whole topcase.

Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive Karen, Telford, Shropshire

“I was extremely impressed with both the speed of response / service and the level of communication from Keith. I was kept in the loop with the problem, the diagnosis and the process of repair. Keith would be the first port of call for any further problems I may have. Intel iMac failing to start up fixed combination data corruption and hardware fault. Crewe home office user

Simply stunning service! Forget Apple Stores, you can’t go wrong with Keith. MacBook 13″ strip and repair logic board and fit new keyboard assembly.

Ross, Telford

Always helpful with a speedy and professional approach. Beat every quote for repair and sales I could find and work done with a personal touch, couldn’t ask for more, especially as I depend on my various Macs for business and life in general. A satisfied customer! iMac HD replaced and data transfer plus supply of used Mac. Mark Newtown, Powys

I have bought two refurbished Macbooks from Appel. Keith is friendly and helpful and will go out of his way to solve problems, his pricing is very fair and this level of personal service is hard to find anywhere. Refurbished Black Mac Book supplied Stuart, Shrewsbury, Shropshire

Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed Alan, Telford, Shropshire

Thank you for sorting my problem with my iMac, you offered a friendly service did the repair quickly at a sensible price. I would recommend you to family and friends. Thank you

iMac 21.5″ re-installed Mac OS & supplied Time Machine backup drive

Peter, Ketley, Telford, Shropshire

The service was great, dropped the iPad off with you for you to assess what was wrong and was told the same day and then all options were advised and as soon as the school decided what they wanted to do the work was carried out quickly and I picked the iPad up a couple of days later. Very good customer service and very promptly carried out. Will definitely be coming back to you for more fixes in the future. Stuart, Telford, Shropshire

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around. MacBook RAM upgrade, new battery & complete housekeeping Len, Broseley, Shropshire

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

I just want say a great service. Did the job really quick and professional, Fair prices. Recommend him to any of my family who have apple computer problems. Thank you Ben, Telford, Shropshire

At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work. Paul, Telford, Shropshire

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

Many thanks. You recently repaired my Macbook which had developed a distortion, which you repaired promptly and I have had no further trouble. I am therefore an entirely satisfied customer who would readily come back, and I recommend you to others. MacBook unibody replace LCD & glass Derek, Kidderminster, Worcestershire

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