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Faults and Solutions

MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Excellent service. iPhone 5 and iPod touch screens needed replacing. iPhone 5 done within 24 hours and very reasonable cost. Thank you! Maurice, Shrewsbury, Shropshire

13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.

Thanks Keith for the great assistance at very short notice to sort out my iMac that had frozen and was looking like it would have to spend 10 days waiting to be fixed by Apple (as it was under warranty). Your advice worked perfectly. Thank you lots for keeping it on the road. Computers are ‘business critical’ – especially for small businesses without replacement machines and IT depts – your assistance was a huge help John, Shrewsbury, Shropshire

Responsive, more knowledgeable than the Genius Bar, and not some 20 year old who knows nothing in a stack them high, sell them cheap, technology warehouse. MacBook black replaced DVDRW and fitted replacement keyboard

Simon, Church Stretton, Shropshire

Appel is by far the best place for my growing apple needs. We wouldnt go anywhere else as you can’t beat Keith’s knowledge, honesty, experience and not to forget his natural charm and good looks!!! Highly recommended, keep up the good work. Daniel, Telford, Shropshire

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

Black MacBook client replaced HD themselves and not working, will not install OS. Reformatted new HD and set up with new OS. Failed hard drive is now working as it should

Many thanks for such good service! Temperature problems are under control, and the internet works great. Vivienne is thrilled to have her Macbook working so well. Again, many thanks for such prompt and speedy service and a successful repair Kris, Shrewsbury, Shropshire

As always a great, timely, profession service. Thanks Keith. Mac Book Pro 13 replaced expanded battery and repaired casing Tom, Telford, Shropshire

Keith has repaired two of my Macs recently and has provided a quick and responsive service – he always helpful and friendly too – an added bonus! MacBook Pro data recovery & replace hard drive Jocelyne, Shrewsbury, Shropshire

Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced. Chris, Telford, Shropshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair Lez, Ludlow, Shropshire

Great, fast, cost effective repair. MacBook LCD screen replacement. James, Newport, Shropshire

Appel just did a good job replacing the fan on a MacBook. Keith has previously refurbished two MacBooks for us. Always very prompt, efficient and helpful, and perseveres until the job is done. MacBook overheating due to blocked exhaust & failing fan – cleaned & replaced. Chris, Shrewsbury, Shropshire

I am very grateful indeed for the help that Keith gave me to strengthen the capacity and velocity of my Mac Mini with the right recommendations. He also managed to answer quite a few of my questions when I popped in. I am much less ‘desperate’ now and confident that i can come back when that is needed. Mac Mini SSD install & RAM upgrade Wilf, Oswestry, Shropshire

I was very pleased with the service I have received from Keith. He’s been helpful, understanding and effective. MacBook Pro repaired. Margaux, Telford, Shropshire

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

Thank you for your very friendly and much appreciated expert and professional help and advice in resolving the several software issues with my 27 inch iMac. Thank you too for keeping me updated on the progress of the work, albeit you repaired my iMac very promptly, and the very detailed report on all the work you carried out together with advice for future use of my iMac. I am most grateful for your excellent customer service. I will most definitely be using your all round first class services a… John, Machynlleth, Powys

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

Many thanks. You recently repaired my Macbook which had developed a distortion, which you repaired promptly and I have had no further trouble. I am therefore an entirely satisfied customer who would readily come back, and I recommend you to others. MacBook unibody replace LCD & glass Derek, Kidderminster, Worcestershire

Keith came highly recommended for Apple repair by my brother. Although my repair was a little more serious and my Apple Mac had to be sent to the States for diagnostics and repair the turnaround was excellent and I had my Mac back in just over a week. Keith kept me updated with progress and costs all the way. I can’t recommend Keith enough!!

13″ MacBook Air replaced LCD panel

Carol, Newport, Shropshire

I am very happy to have found you after feeling rather in the wilderness with any Mac support near by. I happily spend an hour’s drive to get to your place loaded with my MacMini because within a very short time you not only answer all my questions concerning iPhone, Back ups, Time machine and Video receptions but also recommended a very efficient backup system to archive my photography and video/film work. As a pensioner I have to be careful with money I can afford but I felt the pricing was… Wilf, Oswestry, Shropshire

Just a line to say thanks very much for sorting my MacBook at such a great price, new memory and reloading the OS. Also the Mac mini is flying along since you diagnosed hard drive failure and replaced with an SSD, so glad I didn’t send it to Apple who diagnosed it as a failed logic board Peter, Telford, Shropshire

Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire

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