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Faults and Solutions

iPad Mini smashed glass. Removed broken glass & installed new glass/digitiser.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

Excellent and fast service, potentially huge and expensive problem solved quickly and cheaper than anticipated! Will definitely be back! MacPro failed video card and we had a replacement in stock. Fitted and tested. Joe, Telford, Shropshire

iPad Mini with badly cracked screen was challenging to resolve as internal cables were damaged as a result of damage as well as a short on the main board. This would normally have been uneconomic to repair but our engineers were able to resolder and repair the board & keep the cost under £100 for the total repair.

Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair Lez, Ludlow, Shropshire

The service from Keith at Appel was great – very speedy response and efficient. They even managed to squeeze me in, at short notice, before Christmas! No problems since! Install new iMac and manually migrate everything from a non Migration Assistant compatible Mac.

Trish, Shrewsbury, Shropshire

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire

Very knowledgeable, helpful and cost effective. Tony, Wolverhampton

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

I have no hesitation in recommending Appel. I have used them on several occasions and always found them to be professional and cost effective. Mac Mini strip & clean logic board and replace faulty RAM.

Ian, Crewe, Cheshire

Your your help with my Apple iMac 20″ was invaluable. Thank goodness I was put in contact with you. My Mac now runs at high speed; it’s as if it is a brand new machine. Many thanks for your help, which was prompt and very reasonably priced. You provide an excellent service that I have no hesitation of recommending to others. Judd, Edgmond, Shropshire

Excellent service and a very rapid diagnosis of the fault coupled with a friendly no nonsense approach to sourcing and fitting the new part. Great set-up of the machine after repair and new software added, all included in the price. Would not hesitate to recommend to other Mac users. iMac Intel 24″ failed video card assembly replaced.

Vinnie, Telford, Shropshire

MacBook Pro 13″ adware & virus removal completed for client using Adware Medic & ClamXav. Saved all then replaced HD with larger 1TB hard drive & transferred all client data, programs & settings to new drive.

13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.

iPad 3 broken glass and client fancies a change. New white bezel glass & home button installed replacing the old black one.

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. 20” Intel iMac HD replaced and data recovery. Peter, Walsall, West Midlands.

“A fantastic service! My Computer, wireless system and hard drive went down all at the same time! I was losing a lot of business, but after a panic stricken phone call to Appel, they came round, sorted everything out and I was up and running again within hours! I cannot praise them highly enough. Thanks for saving my bacon Appel!” iMac G5 and Zyxel router fixed loss of internet connection. Telford, Shropshire Artist

Charges were reasonable considering the length of time of the consultation. very fair and transparent. PowerMac G5 software issues resolved. Birmingham movie editor

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. They kept us informed of costs and actions all along and delivered when they said. MacPro diagnosed intermittent fault video card & replaced. Mitch, Bilston, West Midlands

Brisk, cheerful and competent service for my iMac – most recommended. 20″ iMac repair Richard, Church Stretton, Shropshire

Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15. We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard John Dalby, Shrewsbury, Shropshire

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery. Jeremy, Ironbridge, Shropshire

Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook Pro David, Ludlow, Shropshire

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs

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