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Faults and Solutions

MAcBook Air restored data from back up and configured all settings for client.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I was really pleased that Keith was willing to see me as soon as possible and was able to deal with the problem quickly, efficiently and at a fair price….would definitely go there again. Supplied MacBook AC adaptor charger Beryl, Market Drayton, Shropshire

I’ve used Appel a couple of times now and the service has been excellent. It’s nice to know that, although my Apple kit is a little old (G5 iMac and G4 powerbook), there is somebody local who you can trust and who will get things back up and running. I wouldn’t hesitate to recommend Appel to family and friends. First class service, keep up the good work. Repair iMac G5 20″ with new psu & hard disk. Mike, Telford, Shropshire

The new video card for my iMac is running very well, so I am a happy customer. iMac new video card sourced and fitted. Martin, Telford, Shropshire

Just thought I would drop you a line to say thank you for fixing my mac. As you are aware I was about to scrap the computer and buy a new mac! You have saved me a tidy sum, you have also rescued me from the world of PC’s!! I will take care of my beloved mac, but rest assured in the unlikely event that it should fail, I know I will bring it back to you. Repair logic board MacBook & replace keyboard James from Northwich, Cheshire

As usual, top notch service and repair. PowerMac G5 cleaned RAM slots & updated HD. Andrew, Shrewsbury, Shropshire

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24” replace faulty video card & software updates. Mark, Newtown, Powys

Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook Pro David, Ludlow, Shropshire

It’s always a crisis when your Mac goes down, rare as that may be. The great thing about Appel is you can ring them and get a lot of helpful advice immediately – and only if that doesn’t work do they ask you to bring it in. I reckon I get service beyond the call of duty every time. And tea! iMac software data recovery and upgrades. Jamie, Church Stretton, Shropshire

My hard drive failed (after 6 years) and there was no chance of retrieving the data. Keith installed a new HD, retrieved data from my Time Machine and I was back to normal within 24 hours. In addition he happily sorted out a few niggling problems. Very professional and quick, as ever. iMac 24” replaced failed hard disk, data recovery & set up virus trojan protection. Sheila, Market Drayton, Shropshire

Client just called and has installed Yosemite on a 6 year old Mac. Appel do NOT recommend installing Yosemite on any Macs over 2 years old. This client is fetching his MAcBook in today and all that can be done is to erase the hard disk 7 install a compatible OS for his machine.

Thanks for the new battery fitted with the ‘while you wait’ service the other day to my laptop. All fine and dandy! MacBook 13″ battery replaced Paul, Wolverhampton, West Midlands

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

Thanks for the repairs you did for me on my mac book, the service that you have given me on the last couple of repairs has been outstanding – could not go anywhere else to get a better service FANTASTIC, New logic fitted to 15” MacBook Pro & case replacement MacBook Mark, Welshpool, Powys

Helpful assessment that replacing faulty memory heatsink on PowerMac G5 was problematic. As a result decision made to purchase a new iMac rather than go for a risky repair. Appreciate the integrity of Appel. G5 start up problems due to RAM heatsink. Cleaned & adjust assessed as further work uneconomic. David, Shrewsbury, Shropshire

If you need work on your Mac look no further than Appel. Keith provides a service which goes over and above what could be reasonably expected, a rarity today. Excellence in knowledge, technical skills, value and customer service. iMac new HD installed & Time Machine data recovered Chris, Pontesbury, Shropshire

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

Thank you for all your help over the weekend in getting my daughter’s Mac sorted. PowerBook G4 new fans and RAM upgrade Ray from Telford

“This guy really can carry out repairs / replacements of components on computer circuit boards. I can’t recommend the service Keith provides highly enough. I took my dead MacBook Pro in to the offices on Friday Lunchtime, it was repaired and I picked it up less than 24hrs later. FANTASTIC. The cost was 1/3 of what I had been quoted by anybody else, which made the repair very affordable. Keith, also, provided a software solution to help prevent the same thing happening again. Thanks very much Kei… Telford, Shropshire photographer

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

We have used Keith previously for Mac repairs, and I was pleased to able rely on him this time too. Speedy, professional and first class service, Keith could not be more accommodating. We would highly recommend to any company/individual.

20″ & 24″ iMacs RAM & OS upgrades

Peter, Wolverhampton, West Midlands

27″ iMac screen shading permanently to LHS and when warm across whole screen. Screen sent for desoldering to permanently fix.

The service from Keith at Appel was great – very speedy response and efficient. They even managed to squeeze me in, at short notice, before Christmas! No problems since! Install new iMac and manually migrate everything from a non Migration Assistant compatible Mac.

Trish, Shrewsbury, Shropshire

At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work. Paul, Telford, Shropshire

My Mac is working great after your good work, its nice to have good old style service without all the crap most people give you these days, many thanks. iMac G5 logic board repair. Ron, Artisan, Clun, Shropshire

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