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Faults and Solutions

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

All up and running smoothly and blimey it’s fast – like the proverbial sh1t off a shovel ! I shall finish every day at 1pm from now on. SSD upgrade to 27″ iMac Nick, Telford, Shropshire

15″ MacBook Pro Unibody i7 upgrade RAM & replace failing HD. Permanent errors on hard drive but managed to repair temporarily and recover all data. 2 x 4G RAM fitted, new drive & data recovery completed. NB we have software to test integrity of drives in more detail than Apple’s Disk Utility. Sometimes a pass in Disk Utility does not mean the disk is OK as experienced by this client. Symptoms are slow performance and poor data transfer speeds.

Keith offers a great service – a reliable, knowledgeable and sensibly priced solution. MacBook replaced hard disk drive and attempted data recovery. George, Clun, Shropshire

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

I am so glad that Keith at Appel was recommended to me. From start to finish the service he offered was exceptional. I will have no hesitation in recommending him to people in the future. First class service!

24″ iMac data recovery from failed drive & installed new HD

Steve, Bridgnorth, Shropshire

Thanks for the repairs you did for me on my mac book, the service that you have given me on the last couple of repairs has been outstanding – could not go anywhere else to get a better service FANTASTIC, New logic fitted to 15” MacBook Pro & case replacement MacBook Mark, Welshpool, Powys

I was delighted that Keith could examine and diagnose my ailing PowerBook G4’s sickness. He breathed at least another year’s life into it. PowerBook G4 12” cleaned & set up backup Chloe, Ludlow, Shropshire

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

What Keith and Appel bring to the local Mac World is reassurance and convenience – the knowledge that any problems will be dealt with quickly, efficiently and reasonably. Supplied used iMac 27″ Alan, Telford, Shropshire

Appel came highly recommended and deservedly too. Even though Keith was clearly busy when I arrived, he made time to sort my Macbook Pro problems promptly. This was my first experience of Appel and as a result I won’t be going elsewhere – delighted. Set up new MacBook Pro and recover data & transfer from old Mac. Andy, Cressage, Shropshire

My iMac seems to be running perfectly and it’s faaaasssttt! Thank you for sorting it so quickly Zanny, Telford

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

Exceptional service as always from Keith at Appel, elderly iMac given a new lease of life and contents of little iBook carefully transported to new Macbook Pro. Unless you’ve filled it with treacle, he can probably get your precious machine humming along again in no time. Mac wizard and nice bloke too! iMac capacitor repair on logic board. Kath, Telford, Shropshire

I came to see you because some software completely paralysed my MacPro and I couldn’t do anything. My Mac is my business, all my data and my e-mail correspondence is on this device. Therefore, I needed help quickly and reliably. Which you were able to provide me with. Thanks again for your excellent and trust-worthy service and explaining to me everything in plain ‘non-geek’ language and for repairing my computer, which performs better than ever before. It’s also good to know, who to cal… Marina, Ludlow, Shropshire

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended! Antony CDP Printing Telford

Top man! George, Telford, Shropshire

I had some major problems with the logic board of my MacBook Pro. Apple wanted more than the cost of a new one to fix the problem. Contacted Keith who sorted it all out, replaced the logic board, saved my data and was a great help and all at a more realistic price than Apple quoted. He also changed the screen on my ipod touch which I thought was impossible. Any Apple related problems then Keith should be the first person you contact. Repair MacBook Pro 15″, temp repair to logic and then replace… John, Loggerheads, Staffordshire

Just a quick note to say thanks once again for saving my bacon. Not only to turn around my iMac in the same day, fully fixed and working like a charm, but in a professional and friendly manner. You are now my first point of call for hopefully not too many problems in the future. Repair iMac 20”, replace PSU, repair system software & recover data Paul, design studio, Wolverhampton, West Midlands

There’s nothing worse than a tight deadline and a dead Mac! Appel recovered all my files from unresponsive ibook and rebuilt good-as-new overnight. Great value and quick turnaround! The only people I would trust with my Mac. 13″ MacBook Pro recovered all from failed hard disk and migrated to new drive. Jo, Kelsall, Cheshire

Appel Fix Macs Remotely!!!

Thanks Keith for your help – as ever beyond expectations. Add me to your list of testimonial writers

21.5″ iMac updated OS & cleared trojans & viruses. Mostly innocuous for Macs. General software clean.

Jamie, Church Stretton, Shropshire

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