APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. Intel iMac 20” new 320G HD

Peter, Walsall, West Midlands

The mac is flying! Great service mate. RAM upgrade MacBook Pro Malcolm, Telford, Shropshire

Earlier this year my iMac suffered a Hard Drive failure…I thought 6 years of my life had vanished… Keith calmed me down and set about the repairs…I had a new hard drive installed and he managed to recover 90% of my files! Fabulous service! iMac 20″ data recovery & replace hard disk Robert, Dudley, West Midlands

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

MacBook Pro repair. Slow running and system hiccups. Checked applications running and processor overhead to find a number of virus protection apps & utility apps were impacting performance. The newer versions of OS X Mavericks & Yosemite are having even more problems with 3rd party utilities and virus checkers. Providing you keep your OS up to date they should not be necessary. Deleted all these utilities and everything running faster now.

What can I say about the service from Keith at Appel? Excellent service, help and advice. Why go anywhere else? Nik, Wellington, Shropshire

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

Once again excellent & friendly service, prices are unbeatable and Keith helpful and honest as always. MacBook Pro Unibody 13″ replaced broken glass screen and LCD. Malcolm Wednesbury, west Midlands

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service! Fu… Carol-Angela, Telford, Shropshire

Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement. Replaced PSU in iMac 24″ David, Shrewsbury, Shropshire

iPad 4 with broken screen. Old glass all removed and new glass/digitiser fitted.

Keith at Appel provides a very friendly, quick, efficient and all round professional excellent customer service with excellent advice and at very reasonable cost too. My 27 inch iMac was overheating and Keith not only resolved the problem but also kept my machine under observation to ensure everything was in working order before handing back my iMac. I recommend Keith without hesitation and will definite use his services again as and when required. Thank you again Keith for your excellent and pa… John, Aberangell, Powys

Safari running slow and unusual windows appearing. You may have malware installed called adware. Remove by downloading the free Adware Medic. It updates every time you use it & if it helps plea make a donation when you use it.

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

I killed my iPhone, Keith fixed it. Great service, right price. Simon, Newport, Shropshire

Thank you for the excellent level of help you gave when my G5 died in December. I was more than impressed that you were happy to carry out full diagnosis while I waited and that you salvaged all my data without any drama. To find such a friendly and highly professional service, without exorbitant charges, was far more than I had hoped for. I hope my new Mac will be trouble free for a while, but if not, I know where to come! iMac G5 17″ full data recovery. Andy, Oswestry, Shropshire

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle. Mitch, Wolverhampton

Upgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

Thanks to Appel, my very old G4 Power Mac (which should have given up years ago) is still going! Your fast repair and excellent service was very much appreciated and you will be highly recommended to all my Mac user friends. Power Mac G4 replace failed PSU & rebuild Elisa, designer, Telford, Shropshire

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

Appel came highly recommended and deservedly too. Even though Keith was clearly busy when I arrived, he made time to sort my Macbook Pro problems promptly. This was my first experience of Appel and as a result I won’t be going elsewhere – delighted. Set up new MacBook Pro and recover data & transfer from old Mac. Andy, Cressage, Shropshire

We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire

Having tried to find someone to fix our soggy Apple Mac with no avail, Keith stepped up and did a brilliant job. 15″ G4 iMac replaced logic board & supplied keyboard & mouse. Richard, Ellesmere, Shropshire

13″ Retina MacBook Pro replaced complete screen assembly for £300 less than Apple quoted. Bargain! Emily, Shrewsbury, Shropshire

iMac 21.5″ random advertisements appearing in Safari and running very slow. Adware Medic installed and some rogue software deleted. Restart & run again all clean & good.

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