APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Just a quick note to say thanks again to Keith for his excellent service. My wife’s old white MacBook was on it’s last legs so he supplied us with an excellent 13″ MacBook Pro for a very reasonable price. Graham, Craven Arms, Shropshire

Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced. Chris, Telford, Shropshire

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do. Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10

Thanks for the excellent service regarding our iMac repair/upgrade. Intel iMac 24″ RAM upgraded. John, Telford, Shropshire

Once again you came up trumps, my eldest boy’s macbook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis-diagnosed as logic board when pins on ac adaptor were faulty. Paul, Wolverhampton, West Midlands

13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.

I am very grateful indeed for the help that Keith gave me to strengthen the capacity and velocity of my Mac Mini with the right recommendations. He also managed to answer quite a few of my questions when I popped in. I am much less ‘desperate’ now and confident that i can come back when that is needed. Mac Mini SSD install & RAM upgrade Wilf, Oswestry, Shropshire

iPhone 4 refusing to boot past Apple logo then dies. Reset the firmware and installed new battery and all is well again.

Excellent service at a reasonable price – problem sorted and data recovered after failed disk drive in my MacPro – would unhesitatingly recommend Appel as ‘the people’ to visit when problems arise with any Mac Apple MacPro Hard drive data recovery after failure and replace with 1TB HD Roger, Shrewsbury, Shropshire

Very knowledgeable, helpful and cost effective. Tony, Wolverhampton

Being a professional photographic company, we rely and depend on our Macs. Finding Appel to help maintain and service our machines has been a God send, if all companies were as knowledgeable, reliable and helpful as his, then business would be much less stressful! – Thanks again. Failed PowerMac G5 transfer data to external drive Harvey, pro photographer, Wolverhampton, West Midlands

I came to see you because some software completely paralysed my MacPro and I couldn’t do anything. My Mac is my business, all my data and my e-mail correspondence is on this device. Therefore, I needed help quickly and reliably. Which you were able to provide me with. Thanks again for your excellent and trust-worthy service and explaining to me everything in plain ‘non-geek’ language and for repairing my computer, which performs better than ever before. It’s also good to know, who to cal… Marina, Ludlow, Shropshire

A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire

Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive Karen, Telford, Shropshire

Appel provide a fast, efficient and friendly service. iMac 21.5″ hard disk replacement Keith, Shrewsbury, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended! Antony CDP Printing Telford

We were very pleased we found Keith to fix our broken Mac – it was well worth the drive from Ludlow and a top service! We would come back without hesitation if we have any problems again. We apologise for the amount of dust he had to vacuum out from our computer.. we have it in a clean room now! iMac replaced HD and data recovery. Sandra, Ludlow, Shropshire

13″ MacBook Air water damaged, liquid inside casing. Stripped all down and dried out carefully over 2 days. Cleaned any oxidation from components. Rebuilt and all good. Also increased RAM from 4 to 8GB & repaired broken keys on keyboard. MacBook Air like new again & all working.

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

Just wanted to thank you so much for mending our machine! Stuart is very jealous as it’s better than his new one and the children are fighting over who goes on it already! MacBook repair Jenny, Shrewsbury, Shropshire

I’m delighted with the performance improvement and have already tried to contact a fellow Mac fan to recommend the SSD upgrade. Graeme, Telford, Shropshire

I was very pleased to hear of Keith’s expertise some years ago and his knowledge on Mac computers is unbelievable. This is my second visit this time to fix a damaged hard drive with an SSD. That apart he also transferred my records, including many photos, from iCloud. He will always go that extra mile in explaining technical details in terms that one can understand. Very highly recommended. Keith, Llangollen

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