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Faults and Solutions

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

My hard drive failed in one of our busiest periods of the year. Appel received my iMac on Friday afternoon, and I was up to speed again by Monday lunchtime (all data intact). That’s what I call service! 24” iMac new HD & data recovery Rich, Design Studio, Wolverhampton, West Midlands

Wow!! What exceptionally wonderful local service today! I accidentally cracked the face of my ipad (which is invaluable to me) last evening … I found Appel’s address online this morning, spoke to you and delivered my ipad to you at around 11.30am. at 5pm I had a telephone call saying new glass front has been fitted, ipad checked and all in working order and ready for collection. Kathy, Telford, Shropshire

I came to see you because some software completely paralysed my MacPro and I couldn’t do anything. My Mac is my business, all my data and my e-mail correspondence is on this device. Therefore, I needed help quickly and reliably. Which you were able to provide me with. Thanks again for your excellent and trust-worthy service and explaining to me everything in plain ‘non-geek’ language and for repairing my computer, which performs better than ever before. It’s also good to know, who to cal… Marina, Ludlow, Shropshire

iPad 2 nightmare repair. When screen was smashed it fractured some internal cables. Playing hunt the fault with a box of new parts was no fun.

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

Appel came highly recommended and deservedly too. Even though Keith was clearly busy when I arrived, he made time to sort my Macbook Pro problems promptly. This was my first experience of Appel and as a result I won’t be going elsewhere – delighted. Set up new MacBook Pro and recover data & transfer from old Mac. Andy, Cressage, Shropshire

Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

A super quick service from Keith who was sympathetic to the needs of my business during my latest computer crisis. He had me back up and running with no data loss whatsoever. He gave me some useful hardware advise which I have put into practice! Would recommend on that basis. MacBook Pro 15 hard drive replacement & data recovery Oliver, Telford, shropshire

I have been coming to Keith for a number of years both for repairs on new macs and restoration of older ones that are too good friends to loose. As a non tekkie I find his expertise awe inspiring, always does the repair (or nearly always) and seems to be able to conjure spares out of no where. Nice coffee too! Malcolm, Wem, Shropshire

iPad Mini smashed glass. Removed broken glass & installed new glass/digitiser.

Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful. Supplied LHS fan for 15” MacBook Pro Ali Mark Oswestry, Shropshire

I was very grateful that you checked over my laptop at short notice. You provided a prompt and courteous service and should the need arise I would not hesitate to contact you again. MacBook Pro 17″ fixed overheating and repaired PC partition to access data

Robert, Watford, Herts

Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery. Jeremy, Ironbridge, Shropshire

Quick personal service. Explained the problem simply and clearly and dealt with it in a very professional way. Replaced logic board MacBook Pro 17”

John, Shrewsbury, Shropshire

Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed Alan, Telford, Shropshire

Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit. MacBook Pro 13″ RAM upgrade Mike, Shrewsbury, Shropshire

Excellent service and a very rapid diagnosis of the fault coupled with a friendly no nonsense approach to sourcing and fitting the new part. Great set-up of the machine after repair and new software added, all included in the price. Would not hesitate to recommend to other Mac users. iMac Intel 24″ failed video card assembly replaced.

Vinnie, Telford, Shropshire

Many thanks for your prompt service and constant communication. MacBook replace dc inboard, ac adaptor & wireless N upgrade Linda from Worcester

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

Forgot to let you know I got the Macbook back last week and it all seems to be working fine. Thanks

17″ MacBook Pro repaired logic board Andrew, Newcastle upon Tyne, Tyne & Wear

I damaged my Macbook quite badly and was pretty sure it was a write off, I took it to Keith and he repaired in 24 hours, it looked as good as new when it was done and it was a really good price. I’d recommend them to anyone. MacBook Pro 13 replaced screen assembly and base. Aaron, Telford, Shropshire

Client just called and has installed Yosemite on a 6 year old Mac. Appel do NOT recommend installing Yosemite on any Macs over 2 years old. This client is fetching his MAcBook in today and all that can be done is to erase the hard disk 7 install a compatible OS for his machine.

I was very happy with the work carried out on my Mac. Quick turn around and the problem sorted. Brilliant. 15″ & 17″ MacBook Pro replaced hard drives, data recovery and transfer Billy, Shrewsbury, Shropshire

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Refurbished & pimped Macs May 2017

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