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Faults and Solutions

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service. Derek, Albrighton, Shropshire

Appel is by far the best place for my growing apple needs. We wouldnt go anywhere else as you can’t beat Keith’s knowledge, honesty, experience and not to forget his natural charm and good looks!!! Highly recommended, keep up the good work. Daniel, Telford, Shropshire

Once again you came up trumps, my eldest boy’s MacBook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis diagnosed as logic board when pins on ac adaptor were faulty. Paul, Wolverhampton, West Midlands

A big thank you for giving my old mac a new life, a first rate service, one which I would gladly recommend to all my friends and family. iMac G4 upgrade RAM, new OSX, replace CDDVD

Quentin, Bucknall, nr Ludlow, Shropshire

Sorted Flash install with error “not enough permissions on disk”. Mac software repair achieved by deleting all flash instals and updater files, then installed a new copy from here https://get.adobe.com/flashplayer/ Hope my client has the same luck I did

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do. Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10

WHAT A DIFFERENCE!! Given it go-faster stripes.

Ian, Newport, Shropshire

Thanks again Keith, MacBook Pro is brilliant, it’s like having a new computer! Mac repaired with new keyboard, RAM upgrade (memory) & a new OS installation. Emily, Much Wenlock, Shropshire

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board Rose, Telford, Shropshire

Very reasonably priced and very comprehensive test of my iMac which allowed me to make an informed decision about its future. Keith Cox at Appel would always be my first choice for repairs/maintenance/upgrades of Apple products. 27″ iMac with USB fault David, Leominster, Herefordshire

Thanks for fixing my MacBook Pro- its working better than before. Andrew, Shrewsbury, Shropshire

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

Hello Keith, Thank you so much for mending my laptop you are a true gent and its so nice to meet someone who’s does what they say there going to do and does it properly. Mandy, Telford

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

Always helpful with a speedy and professional approach. Beat every quote for repair and sales I could find and work done with a personal touch, couldn’t ask for more, especially as I depend on my various Macs for business and life in general. A satisfied customer! iMac HD replaced and data transfer plus supply of used Mac. Mark Newtown, Powys

Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement. Replaced PSU in iMac 24″ David, Shrewsbury, Shropshire

Being a professional photographic company, we rely and depend on our Macs. Finding Appel to help maintain and service our machines has been a God send, if all companies were as knowledgeable, reliable and helpful as his, then business would be much less stressful! – Thanks again. Failed PowerMac G5 transfer data to external drive Harvey, pro photographer, Wolverhampton, West Midlands

Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire

Many thanks for your prompt service and constant communication. MacBook replace dc inboard, ac adaptor & wireless N upgrade Linda from Worcester

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

Had the video card on my iMac go a while back and as I need it to run my business, required an urgent fix. Found Appel through recommendation and contacted Keith who was straight on it. He managed to find a replacement card and I was up and running again in a short space of time. Keith provides a fast and efficient service at a reasonable cost, which for my business is spot-on. iMac 24″ transferred all data from faulty PC laptop Jeremy, Hadnall, Shropshire

Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook Pro David, Ludlow, Shropshire

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

Just a quick note to say thanks once again for saving my bacon. Not only to turn around my iMac in the same day, fully fixed and working like a charm, but in a professional and friendly manner. You are now my first point of call for hopefully not too many problems in the future. Repair iMac 20”, replace PSU, repair system software & recover data Paul, design studio, Wolverhampton, West Midlands

I was very grateful that you checked over my laptop at short notice. You provided a prompt and courteous service and should the need arise I would not hesitate to contact you again. MacBook Pro 17″ fixed overheating and repaired PC partition to access data

Robert, Watford, Herts

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