APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

MacBook Pro 13″ adware & virus removal completed for client using Adware Medic & ClamXav. Saved all then replaced HD with larger 1TB hard drive & transferred all client data, programs & settings to new drive.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all. Stephen, Bridgnorth, Shropshire

I recently asked Appel to add some extra memory to my MacBook Pro. It was done the same day and while I waited. Brilliant! MacBook Pro 13 RAM installed. Hugh, Telford, Shropshire

I purchased my first Mac from Appel and had no hesitation in coming back to you for my 2nd Mac and for you swap all my info from the old to the new and clean my old Mac up so my daughter could use it. Excellent value for money but most importantly you explain everything so that even a bimbo like me can understand how the Mac works and you were so patient with me & my daughter – wouldn’t go anywhere else now !!!

13″ MacBook HD repair & supplied 15″ MacBok Pro

Nicky, Walsall, West Midlands

So pleased to get the recommendation to get your help with my mac problems, already telling my friends ! Very pleased with my purchase of used MacBook Pro, just the job. Replaced dead 17” MacBook Pro with refurbished unit Sue, Bridgnorth, Shropshire

I was extremely please with the service that I received from Keith at Appel. My iMac needed some upgrading and Keith was able to fit me in quickly and managed to resolve the issue whilst I waited – I would highly recommend them. iMac 20″ resolved issues with MS Office Lisa, Shrewsbury, Shropshire

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced. Stuart, Shrewsbury, Shropshire

iPad Mini with badly cracked screen was challenging to resolve as internal cables were damaged as a result of damage as well as a short on the main board. This would normally have been uneconomic to repair but our engineers were able to resolder and repair the board & keep the cost under £100 for the total repair.

Keith offers a great service – a reliable, knowledgeable and sensibly priced solution. MacBook replaced hard disk drive and attempted data recovery. George, Clun, Shropshire

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire

Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!

Running slow MacBook Pro 13 and sometimes not booting. Removed HD & tested as faulty then died. Replaced HD, data recovery on original and transferred all client recovered data to new drive. Boots every time, running mush faster & all client data recovered

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved. 24″ iMac replaced hard drive & power supply plus RAM upgrade Derek, Shrewsbury, Shropshire

Appel is by far the best place for my growing apple needs. We wouldnt go anywhere else as you can’t beat Keith’s knowledge, honesty, experience and not to forget his natural charm and good looks!!! Highly recommended, keep up the good work. Daniel, Telford, Shropshire

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford

Back home, plugged in switched on all working and seems fine. Thank you again, Frances Frances, Telford, Shropshire

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

When my beloved iMac stopped working I assumed the worst – a broken logic board. Keith quickly diagnosed the issue as a faulty power supply (much cheaper to fix!) and had my Mac back with me in less than a week. A great service, fast and reasonably priced – I would highly recommend. iMac G5 20″ replaced PSU. Lee, Warrington, Cheshire

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle. Mitch, Wolverhampton

Thanks for the repairs you did for me on my mac book, the service that you have given me on the last couple of repairs has been outstanding – could not go anywhere else to get a better service FANTASTIC, New logic fitted to 15” MacBook Pro & case replacement MacBook Mark, Welshpool, Powys

Just wanted to say thank you for an excellent job on the screen replacement. We are delighted with it. New glass fitted to iMac 21.5″.

Alex, W Mids

Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15. We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard John Dalby, Shrewsbury, Shropshire

iPhone 5C with food spilt on it has muffled speaker & battery needs replacing. All stripped down and chemically cleaned. New battery fitted. Sound working & battery back to normal.

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