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Faults and Solutions

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Once again, Keith delivers the goods, exactly what I wanted. What would we Telford Macaddicts do without him? Supplied used iMac and data transferred. Norman, Telford, Shropshire

iPhone 5C with food spilt on it has muffled speaker & battery needs replacing. All stripped down and chemically cleaned. New battery fitted. Sound working & battery back to normal.

The hard drive in my recording studio iMac went bang midway through recording an album with potentially disastrous consequences. Keith at Appel came to the rescue quickly and provided a great service at a very reasonable price. Highly recommended! 21.5″ iMac recovered all data from faulty HD and installed new Matthew, Wolverhampton, West Midlands

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

Excellent service from Appel, as always, my computer and I say thank you very much. MacBook Pro 15 screen and ac adaptor replaced. Kay, High Ercall, Shropshire

I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service. Derek, Albrighton, Shropshire

Thank you for the excellent level of help you gave when my G5 died in December. I was more than impressed that you were happy to carry out full diagnosis while I waited and that you salvaged all my data without any drama. To find such a friendly and highly professional service, without exorbitant charges, was far more than I had hoped for. I hope my new Mac will be trouble free for a while, but if not, I know where to come! iMac G5 17″ full data recovery. Andy, Oswestry, Shropshire

Thanks for fixing my MacBook Pro- its working better than before. Andrew, Shrewsbury, Shropshire

“This guy really can carry out repairs / replacements of components on computer circuit boards. I can’t recommend the service Keith provides highly enough. I took my dead MacBook Pro in to the offices on Friday Lunchtime, it was repaired and I picked it up less than 24hrs later. FANTASTIC. The cost was 1/3 of what I had been quoted by anybody else, which made the repair very affordable. Keith, also, provided a software solution to help prevent the same thing happening again. Thanks very much Kei… Telford, Shropshire photographer

Many thanks for the fast, friendly and professional service to replace the HD on our Macbook, its great to have such a high quality value for money service on our door step. Any future problems we will be in touch. Chris, Telford, Shropshire

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

Excellent and fast service, potentially huge and expensive problem solved quickly and cheaper than anticipated! Will definitely be back! MacPro failed video card and we had a replacement in stock. Fitted and tested. Joe, Telford, Shropshire

Fast, fab service, thank you. Intel Mac Mini upgrades and Time Machine backup drive set up. Jo, Shrewsbury

The new video card for my iMac is running very well, so I am a happy customer. iMac new video card sourced and fitted. Martin, Telford, Shropshire

Thanks for sorting my Mac Book Pro charging fault and locked out all now working well, would recommend Keith for a no nonsense approach to getting things sorted out at low cost Andy, Shrewsbury, Shropshire

When Apple tell you that your beloved iMac is “vintage” and not worth repairing, do not despair, contact Appel and they will sort you out. We cannot recommend their service too highly. iMac G5 logic & HD repair.

Kevin & Julie, Merseyside

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

Having major problems with my iMac computer i spoke to Kieth at Appel and made an appointment to have it inspected.The service was first class.Kieth explained everything that he discovered on inspection, and went through the procedures required to rectify the problems.The computer now works perfectly and the cost was VERY reasonable, in fact much less than i was expecting.If you need your Mac repaired or diagnosed i recommend that Appel is the place to take it, and let Kieth deal with it.The man… major problems with my iMac computer

I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him. iMac 24″ upgraded OS and replaced faulty RAM Madeline, Church Stretton, Shropshire

Just to say many thanks for fixing my G5. It’s great to have it up and running again. Replaced PSU PowerMac G5 Tim from Redditch, Worcestershire.

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. They kept us informed of costs and actions all along and delivered when they said. MacPro diagnosed intermittent fault video card & replaced. Mitch, Bilston, West Midlands

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

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