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Faults and Solutions

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire
Just a short note to thank you for the efficient and expert way you have fixed all the various problems we have had with our two MacBooks over the last eighteen months. 13″ MacBooks fitted new HDs, batteries and fixed adware issues. Graham, Craven Arms, Shropshire
Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs
Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford
I can’t thank you enough for saving my Mac from what I thought was a total meltdown! Your fantastic professionalism and expertise coupled with your calm friendly and swift service helped make a stressful event very bearable! Thank you again.  MacBook Pro 17 replaced faulty RAM & set up Time Machine Andy, Edinburgh, Scotland
Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.
27″ iMac 2011 went from fractured screen graphics to blue or black screen. Usual signs of video card failure which costs over £400 to replace. Advised client there was a recall on this model & to take to AppleStore who would repair for free. One happy client!
Acer Aspire PC, yes we can get PCs reliably repaired too, broken cables internally from a previous bodge job. New cable fitted and internals cleaned up including solder work.
After your efficient analysis of the problem, the repairs were completed ‘while we waited.’ Who can ask for more? Supplied refurbished MacBook Pro with MacBook part exchange. Kris, Shrewsbury, Shropshire
We were very grateful for the work you did on our Mac to recover our photos from our two and a half years in NZ.  We would have been devastated to have lost those memories.  iMac 20” corrupt HD – data recovery successful
Tom & Sarah, Wrexham
When my beloved iMac stopped working I assumed the worst – a broken logic board. Keith quickly diagnosed the issue as a faulty power supply (much cheaper to fix!) and had my Mac back with me in less than a week. A great service, fast and reasonably priced – I would highly recommend. iMac G5 20″ replaced PSU.   Lee, Warrington, Cheshire
Just a note to thank you for the excellent service you provided: quick, efficient and comprehensive. I would highly recommend you to anyone with Mac-related problems. Keep up the good work! RAM & DVDRW upgrade iMac Intel 17″ David nr Shrewsbury, Shropshire
Many thanks Keith for excellent and fast service in diagnosing and repairing my iBook G4. Up and running again within the day. Tony, Wolverhampton, West Midlands
MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook.  June, Telford, Shropshire
iPad 4 fitted new charging port and reset main board. Works & charges now
Having bought loads of Apples from Appel I could not be happier. Great service, superb knowledge and excellent attitude. Supplied used 17” MacBook Pro fully refurbished Paul, Ironbridge, Shropshire
Many thanks.  You recently repaired my Macbook which had developed a distortion, which you repaired promptly and I have had no further trouble.  I am  therefore an entirely satisfied customer who would readily come back, and I recommend you to others. MacBook unibody replace LCD & glass Derek, Kidderminster, Worcestershire
Keith has repaired two of my Macs recently and has provided a quick and responsive service – he always helpful and friendly too – an added bonus! MacBook Pro data recovery & replace hard drive Jocelyne, Shrewsbury, Shropshire
MacBook white A1181, trackpad not working. Replaced whole topcase keyboard & trackpad. All works now. Trackpad & keyboard are not individually replaceable on this model so its a whole topcase.
The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you.  Black MacBook faulty HD and memory issues Phil, Telford, Shropshire
Wow!! What exceptionally wonderful local service today!  I accidentally cracked the face of my ipad (which is invaluable to me) last evening … I found Appel’s address online this morning, spoke to you and delivered my ipad to you at around 11.30am.  at 5pm I had a telephone call saying new glass front has been fitted, ipad checked and all in working order and ready for collection. Kathy, Telford, Shropshire
Does what it says on the box… no nonsense, no shocks, just honest Mac repairs. Everyone should have an Appel!  New fan fitted to MacBook Pro Andrew, Shrewsbury
My Mac is working great after your good work, its nice to have good old style service without all the crap most people give you these days, many thanks.  iMac G5 logic board repair. Ron, Artisan, Clun, Shropshire
Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement. Replaced PSU in iMac 24″   David, Shrewsbury, Shropshire
MacBook Pro 13″ adware & virus removal completed for client using Adware Medic & ClamXav. Saved all then replaced HD with larger 1TB hard drive & transferred all client data, programs & settings to new drive.
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