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Faults and Solutions

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Keith is a miracle worker. Like a skilled surgeon he managed to revive a very sick mac and bring it back to life. He is a life saver and he is also a very nice man. If I ever have computer issues, he is the first and only person I call. iMac HD repair plus on-site file sharing & comms support. Louise, Oswestry, Shropshire

Very friendly and honest service with no charge for fault finding, I wont use anyone else! Oliver, Shrewsbury, Shropshire

My hard drive failed (after 6 years) and there was no chance of retrieving the data. Keith installed a new HD, retrieved data from my Time Machine and I was back to normal within 24 hours. In addition he happily sorted out a few niggling problems. Very professional and quick, as ever. iMac 24” replaced failed hard disk, data recovery & set up virus trojan protection. Sheila, Market Drayton, Shropshire

Good price and Excellent service. Even after the courier spilt coffee over my 27″ iMac, Appel took it back and checked it over at no extra cost to ensure it was good to go. Keep up the good work. Highly recommended. Supplied used 27″ iMac Gareth, Abergele, Conwy

What can I say about the service from Keith at Appel? Excellent service, help and advice. Why go anywhere else? Nik, Wellington, Shropshire

Just thought I would drop you a line to say thank you for fixing my mac. As you are aware I was about to scrap the computer and buy a new mac! You have saved me a tidy sum, you have also rescued me from the world of PC’s!! I will take care of my beloved mac, but rest assured in the unlikely event that it should fail, I know I will bring it back to you. Repair logic board MacBook & replace keyboard James from Northwich, Cheshire

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around. MacBook RAM upgrade, new battery & complete housekeeping Len, Broseley, Shropshire

Keith was very friendly, knew exactly what he was talking about, and provides great value for money. He was willing to work with us to repair the mac’s at times suitable to us and was very professional. We’ll definitely use Appel again! Repair Intel iMac 20″ replaced HD, cleaned and reconfigured. Karl & Joe, Welshpool, Powys

Five Stars. Great customer service Adrian, Telford

Appel Fix Macs Remotely!!!

Thanks Keith for your help – as ever beyond expectations. Add me to your list of testimonial writers

21.5″ iMac updated OS & cleared trojans & viruses. Mostly innocuous for Macs. General software clean.

Jamie, Church Stretton, Shropshire

iPad Mini with badly cracked screen was challenging to resolve as internal cables were damaged as a result of damage as well as a short on the main board. This would normally have been uneconomic to repair but our engineers were able to resolder and repair the board & keep the cost under £100 for the total repair.

Thanks again Keith, MacBook Pro is brilliant, it’s like having a new computer! Mac repaired with new keyboard, RAM upgrade (memory) & a new OS installation. Emily, Much Wenlock, Shropshire

Keith @ Appel delivered a competitive quotation and delivered on cost and within timescales set. He went the extra mile. I won’t go anywhere else for mac repairs! iMac Intel 20″ & iMac G5 17″ swapped HDs & installed client’s new hd & optical drive to Intel Mac.

Lee, Telford, Shropshire

Safari running slow and unusual windows appearing. You may have malware installed called adware. Remove by downloading the free Adware Medic. It updates every time you use it & if it helps plea make a donation when you use it.

PowerBook diagnosed & fitted replacement power input board, faulty battery replaced and just need a replacement keyboard now

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs

I thought my MacBook was a goner, but thanks for bringing it back to life (reminder to self: in future don’t bother to clean the keyboard.) MacBook repair new keyboard & top case Mike, Church Stretton, Shropshire

Just wanted to let you know what an improvement the upgrade has made on the MacBook. Much faster and improvements with the OS and Office 365, which installed easily and brought all my mails etc over without the errors shown on MS2011. Many thanks, Jamie Jamie, Newport, Shropshire

Responsive, more knowledgeable than the Genius Bar, and not some 20 year old who knows nothing in a stack them high, sell them cheap, technology warehouse. MacBook black replaced DVDRW and fitted replacement keyboard

Simon, Church Stretton, Shropshire

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

Top man! George, Telford, Shropshire

Always very helpful and informative. If Keith can’t fix it, then no one can!. Gary, Much Wenlock

Hi Kieth ,thank you very much for your time, and the repairs etc.to my computer. As i said i am extremely grateful and found the whole experience fascinating. Gary, Halesowen

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

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