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Faults and Solutions

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work. Paul, Telford, Shropshire

Thanks to Appel, my very old G4 Power Mac (which should have given up years ago) is still going! Your fast repair and excellent service was very much appreciated and you will be highly recommended to all my Mac user friends. Power Mac G4 replace failed PSU & rebuild Elisa, designer, Telford, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

Thanks for the new battery fitted with the ‘while you wait’ service the other day to my laptop. All fine and dandy! MacBook 13″ battery replaced Paul, Wolverhampton, West Midlands

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!

Thanks Keith for the great assistance at very short notice to sort out my iMac that had frozen and was looking like it would have to spend 10 days waiting to be fixed by Apple (as it was under warranty). Your advice worked perfectly. Thank you lots for keeping it on the road. Computers are ‘business critical’ – especially for small businesses without replacement machines and IT depts – your assistance was a huge help John, Shrewsbury, Shropshire

Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

Just wanted to thank you so much for mending our machine! Stuart is very jealous as it’s better than his new one and the children are fighting over who goes on it already! MacBook repair Jenny, Shrewsbury, Shropshire

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere. MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates Mark, Birminmgham, West Midlands

MacBook repair sent to us from Hertfordshire. Main hard drive has physical damage and needs to go to laboratory for clean room recovery. New drive fitted with OS & software. Ready to ship back to client.

Very knowledgeable, helpful and cost effective. Tony, Wolverhampton

I was very pleased with the service I have received from Keith. He’s been helpful, understanding and effective. MacBook Pro repaired. Margaux, Telford, Shropshire

iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

The service from Keith at Appel was great – very speedy response and efficient. They even managed to squeeze me in, at short notice, before Christmas! No problems since! Install new iMac and manually migrate everything from a non Migration Assistant compatible Mac.

Trish, Shrewsbury, Shropshire

I am delighted with the speed and reliability of my internet access since you replaced my comms pcb and upgraded my memory. Having only recently moved to this area I am so pleased to have found such a friendly and reliable Apple expert (and a fraction of Apple’s pricing!). I have been recommending you to all Mac owners I know. Thanks for all your help, excellent service. MacBook wireless card replacement

Sue, Shrewsbury

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

I have used Keith to service my MacBook a few times as had a couple of problems and has saved my life on more than one occasion when things have crashed. Always helpful and knows his stuff when it comes to Macs which is a rarity . Always quick and no fuss. Totally recommend him to any Mac users. Miichael, Telford, Shropshire

For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service! Marianne, Shrewsbury, Shropshire

Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24″ replaced faulty video card Mark, Newtown, Powys

Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.

Chris, Market Drayton, Shropshire

“I was extremely impressed with both the speed of response / service and the level of communication from Keith. I was kept in the loop with the problem, the diagnosis and the process of repair. Keith would be the first port of call for any further problems I may have. Intel iMac failing to start up fixed combination data corruption and hardware fault. Crewe home office user

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Refurbished & pimped Macs May 2017

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