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Faults and Solutions

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I found Keith Very helpful when my iPad smashed into pieces. He had it repaired in next to no time & would recommend him all the time. Very helpful and honest, that is hard to find these days Wayne, Ruabon, Wales

Had my 27″ iMac hard drive replaced and an update in RAM from 4 to 8gb. Also purchased a used Apple track pad at the same time. I was absolutely over the moon with the total price (cheap as Asda) And amazed at how quick the repair and upgrade took. A* service by an A* person. Mitchell, Telford, Shropshire

“This guy really can carry out repairs / replacements of components on computer circuit boards. I can’t recommend the service Keith provides highly enough. I took my dead MacBook Pro in to the offices on Friday Lunchtime, it was repaired and I picked it up less than 24hrs later. FANTASTIC. The cost was 1/3 of what I had been quoted by anybody else, which made the repair very affordable. Keith, also, provided a software solution to help prevent the same thing happening again. Thanks very much Kei… Telford, Shropshire photographer

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire

MacBook white A1181 with no backlight on LCD. The backlight is built into the LCD on this MAcBook model so LCD panel replaced and all good.

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

My Apple iMac died this morning… However, Keith Cox at https://www.appel.me.uk in Wellington was able to replace the power supply on the spot and save the day (and my sanity)! I thoroughly recommend him for any Mac problems & repairs. Jenny, Cressage, Shropshire

External hard drive failed. Stripped down and recovered all data to new external USB hard drive. Full data recovery completed successfully.

I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service. iPad 3 repair new glass digitiser Derek, Albrighton, Shropshire

Had a problem – dead MacBook Air 2012 caused by my amateur efforts over 4 hour to repair it It was working ok when I started. Rang Keith. Took it to the workshop. An hour later. Problem solved. Well the problem I created was solved. Mac working but the new part would have been more than I wanted to pay (I am so tight I squeak when I walk) so reinstated. Now 12 months on still working fine. Total cost about £40. Amazing service at any price but this cheap astonishing. Was able to watch whi…

Graham, Shrewsbury

I have known Keith for nearly 27 years – and during which time, (apart from the world-travelling Apple events we have been to) I have bought all my business Macs – and personal ones from him too – and that’s been quite a few over the years. I am pretty switched on with Mac software & kit – and support my own customers on a daily basis – buy occasionally you get a curved ball you can’t solve. A quick call to Keith – solves it every time – he knows Mac things better than anyone I know. Nothing is … Greg, Telford, Shropshire

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire

Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful. Supplied LHS fan for 15” MacBook Pro Ali Mark Oswestry, Shropshire

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

When my mac goes down Keith can do the most amazing things to it, the Mac smiles and so do I. 13” MacBook replace HD & battery Malcolm, Wem, Shropshire

Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook Pro David, Ludlow, Shropshire

Google review “Tony – Highly recommend! Keith did a battery replacement for my Macbook and now has the battery life like a brand new Macbook. Keith had also worked his magic on fixing other aspects. Overall, a brilliant service and also reasonably priced!” Tony,Telford

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

iPad 2 nightmare repair. When screen was smashed it fractured some internal cables. Playing hunt the fault with a box of new parts was no fun.

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

The service from Keith at Appel was great – very speedy response and efficient. They even managed to squeeze me in, at short notice, before Christmas! No problems since! Install new iMac and manually migrate everything from a non Migration Assistant compatible Mac.

Trish, Shrewsbury, Shropshire

Keith has always been ready at the other end of the phone if I have a query with my Mac. Supplied used iMac. Recovered & migrated all client data Chris, Cardington, Shropshire

I can’t thank you enough for saving my Mac from what I thought was a total meltdown! Your fantastic professionalism and expertise coupled with your calm friendly and swift service helped make a stressful event very bearable! Thank you again. MacBook Pro 17 replaced faulty RAM & set up Time Machine Andy, Edinburgh, Scotland

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