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Faults and Solutions

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I was really happy with the service you provided. It was quick and efficient and you kept me informed of what was happening all the way through. You were also easy to get hold of and replied to my messages etc. quickly. I will definitely use your service again, if the need arises. You were also much cheaper than the apple store! Vintage Mac PowerBook G4 17″ new LCD fitted Kevin, Shrewsbury, Shropshire

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs

Keith has always been ready at the other end of the phone if I have a query with my Mac. iMac G5 supplied with part ex of old (broken) eMac. Chris, Cardington, Shropshire

Thanks again Keith, MacBook Pro is brilliant, it’s like having a new computer! Mac repaired with new keyboard, RAM upgrade (memory) & a new OS installation. Emily, Much Wenlock, Shropshire

Had my 27″ iMac hard drive replaced and an update in RAM from 4 to 8gb. Also purchased a used Apple track pad at the same time. I was absolutely over the moon with the total price (cheap as Asda) And amazed at how quick the repair and upgrade took. A* service by an A* person. Mitchell, Telford, Shropshire

My iMac seems to be running perfectly and it’s faaaasssttt! Thank you for sorting it so quickly Zanny, Telford

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive. Nick & Heather, Oswestry, Shropshire

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire

Good price and Excellent service. Even after the courier spilt coffee over my 27″ iMac, Appel took it back and checked it over at no extra cost to ensure it was good to go. Keep up the good work. Highly recommended. Supplied used 27″ iMac Gareth, Abergele, Conwy

MacBook Pro repair. Slow running and system hiccups. Checked applications running and processor overhead to find a number of virus protection apps & utility apps were impacting performance. The newer versions of OS X Mavericks & Yosemite are having even more problems with 3rd party utilities and virus checkers. Providing you keep your OS up to date they should not be necessary. Deleted all these utilities and everything running faster now.

Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.

Chris, Market Drayton, Shropshire

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

Marvellous service as always – almost a pleasure to have a Mac breakdown to take in for repair to Keith – unbeatable service and value for money – highly recommended. Repair Mac Mini Audio ports Roger, Shrewsbury, Shropshire

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board Rose, Telford, Shropshire

Fantastic, friendly, efficient service. Unlike all other apple repairs, will diagnose problem without a charge. Supplied refurbished MacBook Pro unibody with part exchange old MacBook Pro uneconomic to repair Antonia, Craven Arms, Shropshire

Many thanks Keith for excellent and fast service in diagnosing and repairing my iBook G4. Up and running again within the day. Tony, Wolverhampton, West Midlands

Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!

Quality Apple iPhone screen replacement, great service. Richard, Telford

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. 20” Intel iMac HD replaced and data recovery. Peter, Walsall, West Midlands.

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced. Chris, Telford, Shropshire

Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed Alan, Telford, Shropshire

Just a quick line to say Wendy is delighted with the upgrades in her Mac. Its more than given it a new lease of life, in fact, its quicker than its ever been, and many thanks again.

Jeff, Oswestry, Shropshire

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