APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

Mac Mini Intel completely dead. Replaced RAM, PRAM battery & tested all connections. Logic board fault diagnosed and uneconomic repair.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

Just wanted to say thanks again – the iMac is running faster than ever and everything restored perfectly! Much appreciated.

Syteve, Shrewsbury

Appel Mac repairs are outstandingly good, highly professional and offer a service second to none when it comes to diagnosing problems and most importantly fixing them. I contacted Keith when my hard disk failed on upgrading OSX, he quoted me a price for the hard drive and fitting it (as well as securely destroying the old one). I took the Mac in on Friday night and it was ready and waiting at 9am the next day. I couldn’t fault the service. I said it at the time, and I’ll say it again, Keith, you… Stephen, Wellington, Shropshire

Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful. Supplied LHS fan for 15” MacBook Pro Ali Mark Oswestry, Shropshire

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations. Chris & Jane, Wem, Shropshire

15″ MacBook Pro Unibody i7 upgrade RAM & replace failing HD. Permanent errors on hard drive but managed to repair temporarily and recover all data. 2 x 4G RAM fitted, new drive & data recovery completed. NB we have software to test integrity of drives in more detail than Apple’s Disk Utility. Sometimes a pass in Disk Utility does not mean the disk is OK as experienced by this client. Symptoms are slow performance and poor data transfer speeds.

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

Thanks for fixing my old Macbook Pro… New hard drive and data transfer, new charger, all for a reasonable price and service with a smile.. Highly Recommend! Oliver, Hanwood, Shropshire

Had a problem – dead MacBook Air 2012 caused by my amateur efforts over 4 hour to repair it It was working ok when I started. Rang Keith. Took it to the workshop. An hour later. Problem solved. Well the problem I created was solved. Mac working but the new part would have been more than I wanted to pay (I am so tight I squeak when I walk) so reinstated. Now 12 months on still working fine. Total cost about £40. Amazing service at any price but this cheap astonishing. Was able to watch whi…

Graham, Shrewsbury

Hi Kieth ,thank you very much for your time, and the repairs etc.to my computer. As i said i am extremely grateful and found the whole experience fascinating. Gary, Halesowen

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

Just thought I would email to say thank you for the excellent service I experienced with Appel. I have found it difficult to find a support business that will give me honest and accurate advice whenever I have technical issues relating to my Apple Mac machines, so finding you and your company has been like a breath of fresh air. I found your company was fast, efficient and extremely good value for money. iMac 20” install new HD & recover all data from failed HD Simon, mktg & design co, Tettenhall, West Midlands

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

Keith came highly recommended for Apple repair by my brother. Although my repair was a little more serious and my Apple Mac had to be sent to the States for diagnostics and repair the turnaround was excellent and I had my Mac back in just over a week. Keith kept me updated with progress and costs all the way. I can’t recommend Keith enough!!

13″ MacBook Air replaced LCD panel

Carol, Newport, Shropshire

Top man! George, Telford, Shropshire

It’s always a crisis when your Mac goes down, rare as that may be. The great thing about Appel is you can ring them and get a lot of helpful advice immediately – and only if that doesn’t work do they ask you to bring it in. I reckon I get service beyond the call of duty every time. And tea! iMac software data recovery and upgrades. Jamie, Church Stretton, Shropshire

Can’t believe such service still existed, Mac Mini down and out on Monday 24th at 12 mid-day, contacted Appel, through a friend, now 12.30, half hour drive to Telford. Computer diagnosed on arrival, faulty board found, removed and replaced with new board, in stock. Full test and tidy up time now 1.30. Now that’s what I call service. Many thanks BJ, Crosshouses, Shropshire

I found Keith through an Apple Dealer in Telford – he literally saved my life or at least that of external HDD which had died whilst my iMac was away having a full re install and therefore wiped clean.There was a major melt down in my home office as all my files were on that back upand all my photographs and all my music. I’ve since told every Mac owner I know about Appel. Data recovery external HD Laura, Stafford, Staffs

Would not hesitate to use you again. I don’t do emails but as you did a good job on my 5 year old 17″ MacBook Pro I made an exception. New HD and overhaul. Dave, Telford, Shropshire

2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.

Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery. Jeremy, Ironbridge, Shropshire

I purchased my first Mac from Appel and had no hesitation in coming back to you for my 2nd Mac and for you swap all my info from the old to the new and clean my old Mac up so my daughter could use it. Excellent value for money but most importantly you explain everything so that even a bimbo like me can understand how the Mac works and you were so patient with me & my daughter – wouldn’t go anywhere else now !!!

13″ MacBook HD repair & supplied 15″ MacBok Pro

Nicky, Walsall, West Midlands

MacBook Pro repair. Slow running and system hiccups. Checked applications running and processor overhead to find a number of virus protection apps & utility apps were impacting performance. The newer versions of OS X Mavericks & Yosemite are having even more problems with 3rd party utilities and virus checkers. Providing you keep your OS up to date they should not be necessary. Deleted all these utilities and everything running faster now.

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