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Faults and Solutions

Mac Mini Intel completely dead. Replaced RAM, PRAM battery & tested all connections. Logic board fault diagnosed and uneconomic repair.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service ! E… Carol, Priorslee, Telford, Shropshire

It’s very reassuring to know that there’s an efficient, reliable, and most importantly, local Apple repair service in Wellington. Keith is friendly and knows exactly what’s he talking about, replacing my corrupt hard-drive as well as recovering my, presumed, lost data quickly and for a good price. MacBook Pro 13″ replaced hard drive & recovered data from corrupt drive Adam, Telford, Shropshire

It’s always a crisis when your Mac goes down, rare as that may be. The great thing about Appel is you can ring them and get a lot of helpful advice immediately – and only if that doesn’t work do they ask you to bring it in. I reckon I get service beyond the call of duty every time. And tea! iMac software data recovery and upgrades. Jamie, Church Stretton, Shropshire

A tricky problem, source unknown, but sorted by Keith with a great deal of patience and perseverance. All data retrieved and all external hard drives functioning again after many hours of work. I couldn’t thank Keith enough. I really was very grateful indeed! Intel iMac 24 backup drive problems resolved.

Sheila, Market Drayton, Shropshire

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. They kept us informed of costs and actions all along and delivered when they said. MacPro diagnosed intermittent fault video card & replaced. Mitch, Bilston, West Midlands

You rescued me from a right mess, I dropped my MacBook off after playing golf on the Friday and collected it on the Monday, fixed and upgraded and even better than before I messed it up. Many thanks for a great service. MacBook 13″ resolved software issues and slow running using diagnostics & repair software Philip, Kidderminster, Worcestershire

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

Appel Mac repairs are outstandingly good, highly professional and offer a service second to none when it comes to diagnosing problems and most importantly fixing them. I contacted Keith when my hard disk failed on upgrading OSX, he quoted me a price for the hard drive and fitting it (as well as securely destroying the old one). I took the Mac in on Friday night and it was ready and waiting at 9am the next day. I couldn’t fault the service. I said it at the time, and I’ll say it again, Keith, you… Stephen, Wellington, Shropshire

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

Just a quick note to thank you for your advice and help sourcing my new iMac. It’s much faster than expected, with a stunning display and almost silent. Glyn, Montgomery, Powys

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford

iPad 4 fitted new charging port and reset main board. Works & charges now

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around. MacBook RAM upgrade, new battery & complete housekeeping Len, Broseley, Shropshire

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

Safari running slow and unusual windows appearing. You may have malware installed called adware. Remove by downloading the free Adware Medic. It updates every time you use it & if it helps plea make a donation when you use it.

Thanks for the excellent service regarding our iMac repair/upgrade. Intel iMac 24″ RAM upgraded. John, Telford, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations. Chris & Jane, Wem, Shropshire

iPhone 5C dropped in sink full of water. Stripped down and there is catastrophic damage to logic board. This unit is scrap.

Thanks for fixing my MacBook Pro- its working better than before. Andrew, Shrewsbury, Shropshire

Keith has always been ready at the other end of the phone if I have a query with my Mac. iMac G5 supplied with part ex of old (broken) eMac. Chris, Cardington, Shropshire

My iMac 24 is brilliant and so are you. Really appreciate your knowledge and flexibility (allowing me to collect it after hours) really nice dealing with a person rather than a call centre. You’ve saved me the cost of a new iMac, really appreciate your help.

Pat, Stafford

Top man! George, Telford, Shropshire

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

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