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Faults and Solutions

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire

Faced with a blank screen on my MBP, I was dreading the cost of purchasing a new Mac and weighing the implications of having to update all my software to whichever OS was dished out to me in the process. Fortunately, Keith at Appel assured me that there was still plenty of life left to my MBP, and a week later, the laptop was returned to me as good as new, with a reconditioned logic board, a new (and much larger) HDD, extra RAM, a spare battery and a replacement case (the original was damaged ar… G. Limor, London

Just a note to thank you for the excellent service you provided: quick, efficient and comprehensive. I would highly recommend you to anyone with Mac-related problems. Keep up the good work! RAM & DVDRW upgrade iMac Intel 17″ David nr Shrewsbury, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro. Kay, High Ercall, Shropshire

Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!

I recently had issues with my mums 24″ iMac which I didn’t fancy trying to fix myself. I googled looking for a repair shop in the local area and found Keith. I left a message and he called me back within 20 minutes. I organised to drop the machine off and it was back within a couple of days. I’ve used Appel twice now and I won’t go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive. Dave, Shifnal, Shropshire

Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive Karen, Telford, Shropshire

Keith has saved my Macbook Pro’s twice in the last five years when on both occasions I thought all was lost, he is simply gifted (!) ….and I am very grateful! Keith provides not only the highest technical expertise but the honest advice and calm problem solving we all need in the face of a Mac meltdown, and he does it as soon as he can and he delivers, thank you Keith! I will continue to travel long distances for him to sort my Mac.

MacBook Pro 17″ Replaced faulty RAM then replaced logic boa…

Andy, Hereford & Edinburgh

Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.

The hard drive in my recording studio iMac went bang midway through recording an album with potentially disastrous consequences. Keith at Appel came to the rescue quickly and provided a great service at a very reasonable price. Highly recommended! 21.5″ iMac recovered all data from faulty HD and installed new Matthew, Wolverhampton, West Midlands

Really pleased with the fast & friendly service, my MacBook was restored to working order within days and a far quicker, better & cheaper experience than I had using the official Apple store in Birmingham. MacBook supplied & fitted new logic board.

Jason, Shifnal, Shropshire

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around. MacBook RAM upgrade, new battery & complete housekeeping Len, Broseley, Shropshire

Keith – Many thanks for a speedy and thorough service. I always know I can rely on your expertise to get us out of a jam. Diagnosis over the phone was accurate, repairs and explanations are always spot on. I would urge anyone with a Mac problem to call you. Data recovery from faulty Mac PowerBooks plus PowerMac G5 overhaul. Victor, Design Consultant, West Midlands

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

Appel provide a fast, efficient and friendly service. iMac 21.5″ hard disk replacement Keith, Shrewsbury, Shropshire

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced. Stuart, Shrewsbury, Shropshire

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

Had my 27″ iMac hard drive replaced and an update in RAM from 4 to 8gb. Also purchased a used Apple track pad at the same time. I was absolutely over the moon with the total price (cheap as Asda) And amazed at how quick the repair and upgrade took. A* service by an A* person. Mitchell, Telford, Shropshire

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive.

Nick & Heather, Oswestry, Shropshire

I wouldn’t go anywhere else and nobody is allowed to touch my Macs except you. PowerMac G5 overhaul. Mark, Printer, Telford, Shropshire

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair Lez, Ludlow, Shropshire

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