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Faults and Solutions

External hard drive dropped. Diagnosed displaced or broken heads. Sent to specialist laboratory for strip down & rebuild in clean environment for best chance of full data recovery.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Yet again Appel has come to my rescue by supplying me with a splendid refurbished 20″ IMac! Couldn’t be more pleased! Thanks Keith! Graham, Craven Arms

2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.

Another MacBook Air liquid spill. Chemical clean and replace d SSD. All works fine now. Julian, Shrewsbury, Shropshire

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

Since you upgraded my old MacBook Pro with a new SSD its running like a dream, so fast and slick, thank you so much. Yvonne, Walford, Shropshire

MacBook Pro 13″ adware & virus removal completed for client using Adware Medic & ClamXav. Saved all then replaced HD with larger 1TB hard drive & transferred all client data, programs & settings to new drive.

Just wanted to email you to say a massive thank you for all your help with my computer, I’m loving my new whizzy fast one & am grateful to you every day!!

Julia, Ludlow

MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook. June, Telford, Shropshire

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

I’m delighted with the performance improvement and have already tried to contact a fellow Mac fan to recommend the SSD upgrade. Graeme, Telford, Shropshire

A super quick service from Keith who was sympathetic to the needs of my business during my latest computer crisis. He had me back up and running with no data loss whatsoever. He gave me some useful hardware advise which I have put into practice! Would recommend on that basis. MacBook Pro 15 hard drive replacement & data recovery Oliver, Telford, shropshire

iPad Mini with badly cracked screen was challenging to resolve as internal cables were damaged as a result of damage as well as a short on the main board. This would normally have been uneconomic to repair but our engineers were able to resolder and repair the board & keep the cost under £100 for the total repair.

A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire

Excellent service. iPhone 5 and iPod touch screens needed replacing. iPhone 5 done within 24 hours and very reasonable cost. Thank you! Maurice, Shrewsbury, Shropshire

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

Thank you for all your help over the weekend in getting my daughter’s Mac sorted. PowerBook G4 new fans and RAM upgrade Ray from Telford

The new video card for my iMac is running very well, so I am a happy customer. iMac new video card sourced and fitted. Martin, Telford, Shropshire

Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.

My iMac 24 is brilliant and so are you. Really appreciate your knowledge and flexibility (allowing me to collect it after hours) really nice dealing with a person rather than a call centre. You’ve saved me the cost of a new iMac, really appreciate your help.

Pat, Stafford

20″ iMac not booting. HD has failed and requires extra RAM to run latest software. Client opted to buy used MacBook Unibody. Disk recovery failed in house so sent to HD laboratory for strip & rebel of drive tot recover data. Client’s back up disk was also faulty. Repaired HD & recovered all data to new drive in MacBook.

iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good

Very knowledgeable, helpful and cost effective. Tony, Wolverhampton

Thanks again Keith, MacBook Pro is brilliant, it’s like having a new computer! Mac repaired with new keyboard, RAM upgrade (memory) & a new OS installation. Emily, Much Wenlock, Shropshire

27″ iMac screen shading permanently to LHS and when warm across whole screen. Screen sent for desoldering to permanently fix.

Thank you for your very friendly and much appreciated expert and professional help and advice in resolving the several software issues with my 27 inch iMac. Thank you too for keeping me updated on the progress of the work, albeit you repaired my iMac very promptly, and the very detailed report on all the work you carried out together with advice for future use of my iMac. I am most grateful for your excellent customer service. I will most definitely be using your all round first class services a… John, Machynlleth, Powys

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