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Faults and Solutions

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

I was very happy with the work carried out on my Mac. Quick turn around and the problem sorted. Brilliant. 15″ & 17″ MacBook Pro replaced hard drives, data recovery and transfer Billy, Shrewsbury, Shropshire

WHAT A DIFFERENCE!! Given it go-faster stripes.

Ian, Newport, Shropshire

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair Lez, Ludlow, Shropshire

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire

Thank you for the excellent level of help you gave when my G5 died in December. I was more than impressed that you were happy to carry out full diagnosis while I waited and that you salvaged all my data without any drama. To find such a friendly and highly professional service, without exorbitant charges, was far more than I had hoped for. I hope my new Mac will be trouble free for a while, but if not, I know where to come! iMac G5 17″ full data recovery. Andy, Oswestry, Shropshire

iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

We were very grateful for the work you did on our Mac to recover our photos from our two and a half years in NZ. We would have been devastated to have lost those memories. iMac 20” corrupt HD – data recovery successful

Tom & Sarah, Wrexham

Thanks for fixing my MacBook Pro- its working much better than before. 13″ MacBook Pro new keyboard & software update Andrew, Childs Ercall, Shropshire

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

Thank you so much for sorting out the problems with my daughter’s MacBook. For an IT idiot like myself, your service was brilliant. You were so helpful and explained the problems in terms I could understand and completed the work in a far shorter time than expected. I have to say that I was also very pleasantly surprised by the bill! My daughter is delighted to have her computer back in plenty of time for her summer work for university. MacBook replace HD Install new OS

Sarah, Much Wenlock, Shropshire

Great service from Keith when my tired old G5 hard drive gave up the ghost. Not only did he supply me with a new one, but also rescued data which should have been backed up but wasn’t! To say I was relieved is an understatement — what a fantastic service and a very fair price too. PowerMac G5 crashed HD replaced & data recovery Marianne, Uffington, Shropshire

“If you thinks its expensive hiring a professional, wait until you try an amateur!” Rings true with a couple of recent jobs: iMac 27” brought in after somebody offered the client a cheap HD replacement…. my cost to diagnose & fix was over £400 to replace the logic board that was shorted as a result of not working in a static protected environment. An iPad came in a few weeks ago, not working after having a new screen fitted at a pc repair shop locally. Having paid them for the repair that…

MacBook 13.3″ white new LCD panel received and fitted to fix blank screen

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended! Antony CDP Printing Telford

I came to see you because some software completely paralysed my MacPro and I couldn’t do anything. My Mac is my business, all my data and my e-mail correspondence is on this device. Therefore, I needed help quickly and reliably. Which you were able to provide me with. Thanks again for your excellent and trust-worthy service and explaining to me everything in plain ‘non-geek’ language and for repairing my computer, which performs better than ever before. It’s also good to know, who to cal… Marina, Ludlow, Shropshire

You repaired my MacBook Pro and a fine job you did on it. I was very impressed that you didn’t go for the easy and most costly option first and tried to re connect the video chip with the attendant cleaning off of the original compound. but eventually the new board had to be ordered and installed. You also increased the memory and put in a new battery. I am pleased to report the unit is working well . Thank you for all the care and attention you gave to the laptop and me (the customer). I w… Will, Brewood, Staffs

MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

Appel Fix Macs Remotely!!!

Thanks Keith for your help – as ever beyond expectations. Add me to your list of testimonial writers

21.5″ iMac updated OS & cleared trojans & viruses. Mostly innocuous for Macs. General software clean.

Jamie, Church Stretton, Shropshire

Thank you for sorting my problem with my iMac, you offered a friendly service did the repair quickly at a sensible price. I would recommend you to family and friends. Thank you

iMac 21.5″ re-installed Mac OS & supplied Time Machine backup drive

Peter, Ketley, Telford, Shropshire

iPad Mini ordered new LCD to go with new glass/digitiser & new power button

When my mac goes down Keith can do the most amazing things to it, the Mac smiles and so do I. 13” MacBook replace HD & battery Malcolm, Wem, Shropshire

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