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Faults and Solutions

iPad 3 broken glass and client fancies a change. New white bezel glass & home button installed replacing the old black one.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
Awesome, thanks Keith
Richard, Bridgnorth, Shropshire
My Apple iMac died this morning… However, Keith Cox at https://www.appel.me.uk in Wellington was able to replace the power supply on the spot and save the day (and my sanity)! I thoroughly recommend him for any Mac problems & repairs. Jenny, Cressage, Shropshire
Great service – Appel are very resourceful, customer focused, responsive, and, of course, great value…  Supplied reconditioned MacBook and replaced TFT, LCD screen 17” iMac G5 Roger, University College, Shropshire.
Just a quick note to say thanks once again for saving my bacon. Not only to turn around my iMac in the same day, fully fixed and working like a charm, but in a professional and friendly manner. You are now my first point of call for hopefully not too many problems in the future. Repair iMac 20”, replace PSU, repair system software & recover data Paul, design studio, Wolverhampton, West Midlands
iPad 2 nightmare repair. When screen was smashed it fractured some internal cables. Playing hunt the fault with a box of new parts was no fun.
Very quick and helpful response.  Problem was with a faulty battery: a replacement was sourced speedily and at a good price.  Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire
Thank you for all your help over the weekend in getting my daughter’s Mac sorted. PowerBook G4 new fans and RAM upgrade Ray from Telford
I have known Keith for nearly 27 years – and during which time, (apart from the world-travelling Apple events we have been to) I have bought all my business Macs – and personal ones from him too – and that’s been quite a few over the years. I am pretty switched on with Mac software & kit – and support my own customers on a daily basis – buy occasionally you get a curved ball you can’t solve. A quick call to Keith – solves it every time – he knows Mac things better than anyone I know. Nothing is … Greg, Telford, Shropshire
If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire
I was very pleased with the speedy service and excellent value from Appel. They are now my first port of call for all things Mac. MacBook Pro 15″ data recovery and new HD installed   Alan, Wellington, Telford, Shropshire
Quality Apple iPhone screen replacement, great service. Richard, Telford
Black MacBook client replaced HD themselves and not working, will not install OS. Reformatted new HD and set up with new OS. Failed hard drive is now working as it should
Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.
27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.
Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire
***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford
2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.
I am so glad that Keith at Appel was recommended to me. From start to finish the service he offered was exceptional. I will have no hesitation in recommending him to people in the future. First class service!
24″ iMac data recovery from failed drive & installed new HD
Steve, Bridgnorth, Shropshire
WHAT A DIFFERENCE!! Given it go-faster stripes.
Ian, Newport, Shropshire
If you need work on your Mac look no further than Appel. Keith provides a service which goes over and above what could be reasonably expected, a rarity today. Excellence in knowledge, technical skills, value and customer service. iMac new HD installed & Time Machine data recovered Chris, Pontesbury, Shropshire
Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook Pro David, Ludlow, Shropshire
I’m extremely happy with my rejuvenated 2005 PowerBook G4, it’s running better than ever since its hard drive transplant & I’m relieved to know I have somewhere that can rapidly & expertly fix my vintage Mac at an affordable price, especially as Apple themselves are unable to repair anything they consider an antique. PowerBook G4 15 HD replacement & data migration. Richard, Staffordshire
Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit. MacBook Pro 13″ RAM upgrade Mike, Shrewsbury, Shropshire
I came to see you because some software completely paralysed my MacPro and I couldn’t do anything. My Mac is my business, all my data and my e-mail correspondence is on this device. Therefore, I needed help quickly and reliably. Which   you were able to provide me with. Thanks again for your excellent and trust-worthy service and explaining to me everything in plain ‘non-geek’ language and for repairing my computer, which performs better than ever before. It’s also good to know, who to cal… Marina, Ludlow, Shropshire
My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware.  Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system.  Very highly recommended. Keith, Llangollen
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