APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

Just to say many thanks for fixing my G5. It’s great to have it up and running again. Replaced PSU PowerMac G5 Tim from Redditch, Worcestershire.

Your service was quick, efficient and very effective, fixing what I thought was wrong and some other things I didn’t know were wrong. If you were based in France you’d see me more often! MacBook Pro replaced faulty trackpad & HD IR cable Gerard, Heurtevent, France

Responsive, more knowledgeable than the Genius Bar, and not some 20 year old who knows nothing in a stack them high, sell them cheap, technology warehouse. MacBook black replaced DVDRW and fitted replacement keyboard

Simon, Church Stretton, Shropshire

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do. Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10

iPad Mini smashed glass. Removed broken glass & installed new glass/digitiser.

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford

Keith has always been ready at the other end of the phone if I have a query with my Mac. Supplied used iMac. Recovered & migrated all client data Chris, Cardington, Shropshire

Had the video card on my iMac go a while back and as I need it to run my business, required an urgent fix. Found Appel through recommendation and contacted Keith who was straight on it. He managed to find a replacement card and I was up and running again in a short space of time. Keith provides a fast and efficient service at a reasonable cost, which for my business is spot-on. iMac 24″ transferred all data from faulty PC laptop Jeremy, Hadnall, Shropshire

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

Thanks for the excellent service regarding our iMac repair/upgrade. Intel iMac 24″ RAM upgraded. John, Telford, Shropshire

A big thank you for giving my old mac a new life, a first rate service, one which I would gladly recommend to all my friends and family. iMac G4 upgrade RAM, new OSX, replace CDDVD

Quentin, Bucknall, nr Ludlow, Shropshire

I have been thoroughly satisfied with the job thanks – it’s worked consistently since I got it home. My airport card was installed into my iMac with the minimum of fuss while I waited. It was set up and tested before I left and all at a fraction of the price (and turnaround time) that other companies had quoted. I would not hesitate to use Appel again. Alison, Designer, Cheshire

Can’t believe such service still existed, Mac Mini down and out on Monday 24th at 12 mid-day, contacted Appel, through a friend, now 12.30, half hour drive to Telford. Computer diagnosed on arrival, faulty board found, removed and replaced with new board, in stock. Full test and tidy up time now 1.30. Now that’s what I call service. Many thanks BJ, Crosshouses, Shropshire

I was overjoyed with the speed and professionalism of your service. It is very reassuring to know that you are only a phone call away! Various Mac repairs. Becki, Welshpool, Powys

Just a note to thank you for the excellent service you provided: quick, efficient and comprehensive. I would highly recommend you to anyone with Mac-related problems. Keep up the good work! RAM & DVDRW upgrade iMac Intel 17″ David nr Shrewsbury, Shropshire

Always helpful with a speedy and professional approach. Beat every quote for repair and sales I could find and work done with a personal touch, couldn’t ask for more, especially as I depend on my various Macs for business and life in general. A satisfied customer! iMac HD replaced and data transfer plus supply of used Mac. Mark Newtown, Powys

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

Many thanks for such good service! Temperature problems are under control, and the internet works great. Vivienne is thrilled to have her Macbook working so well. Again, many thanks for such prompt and speedy service and a successful repair Kris, Shrewsbury, Shropshire

Just wanted to say thank you for an excellent job on the screen replacement. We are delighted with it. New glass fitted to iMac 21.5″.

Alex, W Mids

I was really pleased with the repairs you did for me. You diagnosed the Macbook fault for free and put me in touch with a warranty solution from Apple rather than doing the job yourself. Great service. MacBook Pro on investigation referred to extended warranty from Apple. Jim, Telford, Shropshire

Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement. Replaced PSU in iMac 24″ David, Shrewsbury, Shropshire

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