APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Nobody knows Mac’s like Keith, the go to man for 20 odd years for us. Various iMac & MacBook Pro repairs David, Wrexham, Clwyd

Upgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

Always helpful with a speedy and professional approach. Beat every quote for repair and sales I could find and work done with a personal touch, couldn’t ask for more, especially as I depend on my various Macs for business and life in general. A satisfied customer! iMac HD replaced and data transfer plus supply of used Mac. Mark Newtown, Powys

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

Since you upgraded my old MacBook Pro with a new SSD its running like a dream, so fast and slick, thank you so much. Yvonne, Walford, Shropshire

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford

20” iMac brought in with failed HD. Recovered part of the data but the majority is lost with NO backup. Installed new HD with OS & transferred little recovered data. Advised client the FileVault client is not accessible and only way to get data is send to laboratory for compete dismantling in a clean room. Cost around £500 and no guarantees. Ouch – have you backed up today?

After your efficient analysis of the problem, the repairs were completed ‘while we waited.’ Who can ask for more? Supplied refurbished MacBook Pro with MacBook part exchange. Kris, Shrewsbury, Shropshire

Mac Mini Intel completely dead. Replaced RAM, PRAM battery & tested all connections. Logic board fault diagnosed and uneconomic repair.

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

I purchased my first Mac from Appel and had no hesitation in coming back to you for my 2nd Mac and for you swap all my info from the old to the new and clean my old Mac up so my daughter could use it. Excellent value for money but most importantly you explain everything so that even a bimbo like me can understand how the Mac works and you were so patient with me & my daughter – wouldn’t go anywhere else now !!!

13″ MacBook HD repair & supplied 15″ MacBok Pro

Nicky, Walsall, West Midlands

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

MacBook 13.3″ white new LCD panel received and fitted to fix blank screen

Thanks for sorting my Mac Book Pro charging fault and locked out all now working well, would recommend Keith for a no nonsense approach to getting things sorted out at low cost Andy, Shrewsbury, Shropshire

Sorted Flash install with error “not enough permissions on disk”. Mac software repair achieved by deleting all flash instals and updater files, then installed a new copy from here https://get.adobe.com/flashplayer/ Hope my client has the same luck I did

Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive Karen, Telford, Shropshire

MacBook white A1181 with no backlight on LCD. The backlight is built into the LCD on this MAcBook model so LCD panel replaced and all good.

Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire

Wow!! What exceptionally wonderful local service today! I accidentally cracked the face of my ipad (which is invaluable to me) last evening … I found Appel’s address online this morning, spoke to you and delivered my ipad to you at around 11.30am. at 5pm I had a telephone call saying new glass front has been fitted, ipad checked and all in working order and ready for collection. Kathy, Telford, Shropshire

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

iPhone 4 refusing to boot past Apple logo then dies. Reset the firmware and installed new battery and all is well again.

Thanks to Appel for trying to save me money by finding a cheaper solution to my dead cinema screen. Unfortunately the cheap option didn’t work but they did source a new graphics card which worked a treat and my mac and two screens are once again fully functional. I was very happy with the service. MacPro faulty graphics card tried alternative but had to import original from US.

Wendy, Henley, West Midlands

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

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