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Faults and Solutions

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.

Fast, fab service, thank you. Intel Mac Mini upgrades and Time Machine backup drive set up. Jo, Shrewsbury

Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive Karen, Telford, Shropshire

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced. Stuart, Shrewsbury, Shropshire

Appel came highly recommended and deservedly too. Even though Keith was clearly busy when I arrived, he made time to sort my Macbook Pro problems promptly. This was my first experience of Appel and as a result I won’t be going elsewhere – delighted. Set up new MacBook Pro and recover data & transfer from old Mac. Andy, Cressage, Shropshire

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

Thanks for the excellent service regarding our iMac repair/upgrade. Intel iMac 24″ RAM upgraded. John, Telford, Shropshire

Many thanks Keith for excellent and fast service in diagnosing and repairing my iBook G4. Up and running again within the day. Tony, Wolverhampton, West Midlands

I am so glad that Keith at Appel was recommended to me. From start to finish the service he offered was exceptional. I will have no hesitation in recommending him to people in the future. First class service!

24″ iMac data recovery from failed drive & installed new HD

Steve, Bridgnorth, Shropshire

Service and technical knowledge absolutely first class. Made every effort to repair hard disk on Macbook Pro. New disk was eventually needed but great efforts gone too to try and repair beforehand. MacBook Pro data recovery & fit new hard disk Jon, Wem, Shropshire

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

Having tried to find someone to fix our soggy Apple Mac with no avail, Keith stepped up and did a brilliant job. 15″ G4 iMac replaced logic board & supplied keyboard & mouse. Richard, Ellesmere, Shropshire

Wow!! What exceptionally wonderful local service today! I accidentally cracked the face of my ipad (which is invaluable to me) last evening … I found Appel’s address online this morning, spoke to you and delivered my ipad to you at around 11.30am. at 5pm I had a telephone call saying new glass front has been fitted, ipad checked and all in working order and ready for collection. Kathy, Telford, Shropshire

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs

After your efficient analysis of the problem, the repairs were completed ‘while we waited.’ Who can ask for more? Supplied refurbished MacBook Pro with MacBook part exchange. Kris, Shrewsbury, Shropshire

MacBook Pro 13″ adware & virus removal completed for client using Adware Medic & ClamXav. Saved all then replaced HD with larger 1TB hard drive & transferred all client data, programs & settings to new drive.

I’m delighted with the performance improvement and have already tried to contact a fellow Mac fan to recommend the SSD upgrade. Graeme, Telford, Shropshire

Excellent service at a reasonable price – problem sorted and data recovered after failed disk drive in my MacPro – would unhesitatingly recommend Appel as ‘the people’ to visit when problems arise with any Mac Apple MacPro Hard drive data recovery after failure and replace with 1TB HD Roger, Shrewsbury, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all. Stephen, Bridgnorth, Shropshire

I am very grateful indeed for the help that Keith gave me to strengthen the capacity and velocity of my Mac Mini with the right recommendations. He also managed to answer quite a few of my questions when I popped in. I am much less ‘desperate’ now and confident that i can come back when that is needed. Mac Mini SSD install & RAM upgrade Wilf, Oswestry, Shropshire

As always a great, timely, profession service. Thanks Keith. Mac Book Pro 13 replaced expanded battery and repaired casing Tom, Telford, Shropshire

I recently had issues with my mums 24″ iMac which I didn’t fancy trying to fix myself. I googled looking for a repair shop in the local area and found Keith. I left a message and he called me back within 20 minutes. I organised to drop the machine off and it was back within a couple of days. I’ve used Appel twice now and I won’t go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive. Dave, Shifnal, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations. Chris & Jane, Wem, Shropshire

I have known Keith for nearly 27 years – and during which time, (apart from the world-travelling Apple events we have been to) I have bought all my business Macs – and personal ones from him too – and that’s been quite a few over the years. I am pretty switched on with Mac software & kit – and support my own customers on a daily basis – buy occasionally you get a curved ball you can’t solve. A quick call to Keith – solves it every time – he knows Mac things better than anyone I know. Nothing is … Greg, Telford, Shropshire

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service! Fu… Carol-Angela, Telford, Shropshire

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