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Faults and Solutions

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I just want say a great service. Did the job really quick and professional, Fair prices. Recommend him to any of my family who have apple computer problems. Thank you Ben, Telford, Shropshire

Would not hesitate to use you again. I don’t do emails but as you did a good job on my 5 year old 17″ MacBook Pro I made an exception. New HD and overhaul. Dave, Telford, Shropshire

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

Thanks to Appel, my very old G4 Power Mac (which should have given up years ago) is still going! Your fast repair and excellent service was very much appreciated and you will be highly recommended to all my Mac user friends. Power Mac G4 replace failed PSU & rebuild Elisa, designer, Telford, Shropshire

13″ Retina MacBook Pro replaced complete screen assembly for £300 less than Apple quoted. Bargain! Emily, Shrewsbury, Shropshire

Very knowledgeable, helpful and cost effective. Tony, Wolverhampton

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Wow!! What exceptionally wonderful local service today! I accidentally cracked the face of my ipad (which is invaluable to me) last evening … I found Appel’s address online this morning, spoke to you and delivered my ipad to you at around 11.30am. at 5pm I had a telephone call saying new glass front has been fitted, ipad checked and all in working order and ready for collection. Kathy, Telford, Shropshire

At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work. Paul, Telford, Shropshire

13″ MacBook Air water damaged, liquid inside casing. Stripped all down and dried out carefully over 2 days. Cleaned any oxidation from components. Rebuilt and all good. Also increased RAM from 4 to 8GB & repaired broken keys on keyboard. MacBook Air like new again & all working.

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all. Stephen, Bridgnorth, Shropshire

My hard drive failed in one of our busiest periods of the year. Appel received my iMac on Friday afternoon, and I was up to speed again by Monday lunchtime (all data intact). That’s what I call service! 24” iMac new HD & data recovery Rich, Design Studio, Wolverhampton, West Midlands

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around. MacBook RAM upgrade, new battery & complete housekeeping Len, Broseley, Shropshire

Keith @ Appel delivered a competitive quotation and delivered on cost and within timescales set. He went the extra mile. I won’t go anywhere else for mac repairs! iMac Intel 20″ & iMac G5 17″ swapped HDs & installed client’s new hd & optical drive to Intel Mac.

Lee, Telford, Shropshire

Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere. MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates Mark, Birminmgham, West Midlands

Many thanks for such good service! Temperature problems are under control, and the internet works great. Vivienne is thrilled to have her Macbook working so well. Again, many thanks for such prompt and speedy service and a successful repair Kris, Shrewsbury, Shropshire

Excellent service at a reasonable price – problem sorted and data recovered after failed disk drive in my MacPro – would unhesitatingly recommend Appel as ‘the people’ to visit when problems arise with any Mac Apple MacPro Hard drive data recovery after failure and replace with 1TB HD Roger, Shrewsbury, Shropshire

I was very happy with the work carried out on my Mac. Quick turn around and the problem sorted. Brilliant. 15″ & 17″ MacBook Pro replaced hard drives, data recovery and transfer Billy, Shrewsbury, Shropshire

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

20″ iMac not booting. HD has failed and requires extra RAM to run latest software. Client opted to buy used MacBook Unibody. Disk recovery failed in house so sent to HD laboratory for strip & rebel of drive tot recover data. Client’s back up disk was also faulty. Repaired HD & recovered all data to new drive in MacBook.

I found Keith through an Apple Dealer in Telford – he literally saved my life or at least that of external HDD which had died whilst my iMac was away having a full re install and therefore wiped clean.There was a major melt down in my home office as all my files were on that back upand all my photographs and all my music. I’ve since told every Mac owner I know about Appel. Data recovery external HD Laura, Stafford, Staffs

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. They kept us informed of costs and actions all along and delivered when they said. MacPro diagnosed intermittent fault video card & replaced. Mitch, Bilston, West Midlands

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations. Chris & Jane, Wem, Shropshire

Top man. Knowledgeable, on the case, wide ranging solutions, spots problems promptly, cuts to the chase, job done. I’ve been looking for him for years and he’s a nice bloke too. Great value. Supplied refurbished Intel iMac and resolved upgrade issues from iMac G5. Robin, Ludlow, Shropshire.

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