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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit. MacBook Pro 13″ RAM upgrade Mike, Shrewsbury, Shropshire

Service and technical knowledge absolutely first class. Made every effort to repair hard disk on Macbook Pro. New disk was eventually needed but great efforts gone too to try and repair beforehand. MacBook Pro data recovery & fit new hard disk Jon, Wem, Shropshire

I have bought my last two desktop computers from Appel. If you are on a budget then this is a very good option. Keith is a very hard working and straightforward person and knows all there is to know about Apple products. Appel is a real find, highly recommended. Supplied used iMac & repaired 17″ iMac with new HD Ken, Cannock, Staffordshire

Thanks for fixing my old Macbook Pro… New hard drive and data transfer, new charger, all for a reasonable price and service with a smile.. Highly Recommend! Oliver, Hanwood, Shropshire

What can I say about the service from Keith at Appel? Excellent service, help and advice. Why go anywhere else? Nik, Wellington, Shropshire

Top job on my quad core i7 iMac when the hard drive packed up. Keith fitted a new replacement and saved a lot of my vital data, fast service and good prices. Many thanks, you are my first call from now on. iMac 27” replaced faulty hard disk & data recovery. Phil, Sutton Coldfield, West Midlands

Thanks for the new battery fitted with the ‘while you wait’ service the other day to my laptop. All fine and dandy! MacBook 13″ battery replaced Paul, Wolverhampton, West Midlands

My hard drive failed in one of our busiest periods of the year. Appel received my iMac on Friday afternoon, and I was up to speed again by Monday lunchtime (all data intact). That’s what I call service! 24” iMac new HD & data recovery Rich, Design Studio, Wolverhampton, West Midlands

What impressed me most about you was your honesty regarding my enquiry to upgrade my 2008 iMac for gaming. Any service provider who will put professional advice ahead of profit will always get my custom. The friendly, efficient and professional service you provided regarding the upgrades to my Wife’s Macbook pro made us both assured future customers. I would without hesitation recommend your services to anyone who wants outstanding service regarding their Apple computers. Darren, Albrighton, Shropshire

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford

I took my old battered iMac to Appel for a screen repair, hoping to get another 6 months out of it. I dropped my iMac off with Keith and within a few days it was back in my house complete with new screen and new outer casing. It looked like it was fresh out of the box. I was very impressed with the service I received and will definitely use Appel again. Typical vintage iMac repair, screen replaced and screen bezel/case Mark, Shrewsbury, Shropshire

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

Appel Fix Macs Remotely!!!

Thanks Keith for your help – as ever beyond expectations. Add me to your list of testimonial writers

21.5″ iMac updated OS & cleared trojans & viruses. Mostly innocuous for Macs. General software clean.

Jamie, Church Stretton, Shropshire

MacBook white A1181, trackpad not working. Replaced whole topcase keyboard & trackpad. All works now. Trackpad & keyboard are not individually replaceable on this model so its a whole topcase.

Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs

Thank you for sorting my problem with my iMac, you offered a friendly service did the repair quickly at a sensible price. I would recommend you to family and friends. Thank you

iMac 21.5″ re-installed Mac OS & supplied Time Machine backup drive

Peter, Ketley, Telford, Shropshire

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive. Nick & Heather, Oswestry, Shropshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

I have used Keith for a number of years now and he has always provided great service and sorted out problems big and small with a range of different Mac’s. Always a quick and efficient service and with reasonable prices. MacBook Pro fan replaced and reseated hinges. Robin, London & Shropshire

I thought my MacBook was a goner, but thanks for bringing it back to life (reminder to self: in future don’t bother to clean the keyboard.) MacBook repair new keyboard & top case Mike, Church Stretton, Shropshire

MacBook 13.3″ white new LCD panel received and fitted to fix blank screen

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

Can’t believe such service still existed, Mac Mini down and out on Monday 24th at 12 mid-day, contacted Appel, through a friend, now 12.30, half hour drive to Telford. Computer diagnosed on arrival, faulty board found, removed and replaced with new board, in stock. Full test and tidy up time now 1.30. Now that’s what I call service. Many thanks BJ, Crosshouses, Shropshire

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Refurbished & pimped Macs May 2017

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