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Faults and Solutions

6 iPad 2s repaired – 3 new glass/digitisers, 2 new screens (LCDs) and 1 home button dock connector assembly. All turned round in a day & client delighted.

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Running slow MacBook Pro 13 and sometimes not booting. Removed HD & tested as faulty then died. Replaced HD, data recovery on original and transferred all client recovered data to new drive. Boots every time, running mush faster & all client data recovered

Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery. Jeremy, Ironbridge, Shropshire

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

WHAT A DIFFERENCE!! Given it go-faster stripes.

Ian, Newport, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations. Chris & Jane, Wem, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro. Kay, High Ercall, Shropshire

MacBook 13.3″ white new LCD panel received and fitted to fix blank screen

I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him. iMac 24″ upgraded OS and replaced faulty RAM Madeline, Church Stretton, Shropshire

I’m extremely happy with my rejuvenated 2005 PowerBook G4, it’s running better than ever since its hard drive transplant & I’m relieved to know I have somewhere that can rapidly & expertly fix my vintage Mac at an affordable price, especially as Apple themselves are unable to repair anything they consider an antique. PowerBook G4 15 HD replacement & data migration. Richard, Staffordshire

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere. MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates Mark, Birminmgham, West Midlands

“I was extremely impressed with both the speed of response / service and the level of communication from Keith. I was kept in the loop with the problem, the diagnosis and the process of repair. Keith would be the first port of call for any further problems I may have. Intel iMac failing to start up fixed combination data corruption and hardware fault. Crewe home office user

Just wanted to say thank you for an excellent job on the screen replacement. We are delighted with it. New glass fitted to iMac 21.5″.

Alex, W Mids

I just want say a great service. Done the job really quickly and professionally. Fair prices. Recommend him to any of my family who have apple computer problems. Thank you. Apple iMac 21.5″ replaced hard drive Ben, Telford, Shropshire

A tricky problem, source unknown, but sorted by Keith with a great deal of patience and perseverance. All data retrieved and all external hard drives functioning again after many hours of work. I couldn’t thank Keith enough. I really was very grateful indeed! Intel iMac 24 backup drive problems resolved.

Sheila, Market Drayton, Shropshire

Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!

Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of… Roger, Hednesford, Staffs

I recently asked Appel to add some extra memory to my MacBook Pro. It was done the same day and while I waited. Brilliant! MacBook Pro 13 RAM installed. Hugh, Telford, Shropshire

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire

As always a great, timely, profession service. Thanks Keith. Mac Book Pro 13 replaced expanded battery and repaired casing Tom, Telford, Shropshire

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

Black MacBook client replaced HD themselves and not working, will not install OS. Reformatted new HD and set up with new OS. Failed hard drive is now working as it should

I’m delighted with the performance improvement and have already tried to contact a fellow Mac fan to recommend the SSD upgrade. Graeme, Telford, Shropshire

6 iPad 2s repaired – 3 new glass/digitisers, 2 new screens (LCDs) and 1 home button dock connector assembly. All turned round in a day & client delighted.

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