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Faults and Solutions

2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
After your efficient analysis of the problem, the repairs were completed ‘while we waited.’ Who can ask for more? Supplied refurbished MacBook Pro with MacBook part exchange. Kris, Shrewsbury, Shropshire
MacBook Pro 13″ liquid damage. Stripped down to find keyboard and internals have been flooded with coffee. Requires new keyboard and possibly logic board which can be expensive! Client collected and may return.
I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire
Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful. Supplied LHS fan for 15” MacBook Pro Ali Mark Oswestry, Shropshire
iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions
Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s
20″ iMac not booting. HD has failed and requires extra RAM to run latest software. Client opted to buy used MacBook Unibody. Disk recovery failed in house so sent to HD laboratory for strip & rebel of drive tot recover data. Client’s back up disk was also faulty. Repaired HD & recovered all data to new drive in MacBook.
Over several years, and at least 3 refurbished Macs books as well as a major repair on my pre-Intel desktop dinosaur, I have been very happy with Keith’s technical skill; dedication to trouble shooting; availability for managing all kinds of technical crises and his sense of humour. I’ll probably have to send computers to you from France, asI doubt I’ll be able to find anyone close to your ability there. Supplied MacBook Pro 13” refurbished   Erica, London
Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised.  The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is  reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive   Karen, Telford, Shropshire
I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do.  Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10
***** Fantastic support from Keith, got me in same day to fix my MAC book Pro. Good professional, would recommend for anyone who needs help with Apple devices. Stuart, Hinstock
I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire
Another MacBook Air repair with liquid damage. Replaced keyboard. recovered data from SSD, reformatted and set up with original data & new OS. 100% data recovery & works fine now.
I was very grateful that you checked over my laptop at short notice. You provided a prompt and courteous service and should the need arise I would not hesitate to contact you again. MacBook Pro 17″ fixed overheating and repaired PC partition to access data
Robert, Watford, Herts
iPhone 4 refusing to boot past Apple logo then dies. Reset the firmware and installed new battery and all is well again.
Yet again Appel has come to my rescue by supplying me with a splendid refurbished 20″ IMac! Couldn’t be more pleased! Thanks Keith! Graham, Craven Arms
MacBook Pro repair. Slow running and system hiccups. Checked applications running and processor overhead to find a number of virus protection apps & utility apps were impacting performance. The newer versions of OS X Mavericks & Yosemite are having even more problems with 3rd party utilities and virus checkers. Providing you keep your OS up to date they should not be necessary. Deleted all these utilities and everything running faster now.
iPad 4 with broken screen. Old glass all removed and new glass/digitiser fitted.
Safari running slow and unusual windows appearing. You may have malware installed called adware. Remove by downloading the free Adware Medic. It updates every time you use it & if it helps plea make a donation when you use it.
MacBook white A1181 with no backlight on LCD. The backlight is built into the LCD on this MAcBook model so LCD panel replaced and all good.
Wow!! What exceptionally wonderful local service today!  I accidentally cracked the face of my ipad (which is invaluable to me) last evening … I found Appel’s address online this morning, spoke to you and delivered my ipad to you at around 11.30am.  at 5pm I had a telephone call saying new glass front has been fitted, ipad checked and all in working order and ready for collection. Kathy, Telford, Shropshire
We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire
Top man! George, Telford, Shropshire
The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you.  Black MacBook faulty HD and memory issues Phil, Telford, Shropshire
There’s nothing worse than a tight deadline and a dead Mac! Appel recovered all my files from unresponsive ibook and rebuilt good-as-new overnight. Great value and quick turnaround! The only people I would trust with my Mac. 13″ MacBook Pro recovered all from failed hard disk and migrated to new drive. Jo, Kelsall, Cheshire
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