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Faults and Solutions

Another MacBook Air repair with liquid damage. Replaced keyboard. recovered data from SSD, reformatted and set up with original data & new OS. 100% data recovery & works fine now.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
Appel just did a good job replacing the fan on a MacBook. Keith has previously refurbished two MacBooks for us. Always very prompt, efficient and helpful, and perseveres until the job is done. MacBook overheating due to blocked exhaust & failing fan – cleaned & replaced.   Chris, Shrewsbury, Shropshire
Just a quick line to say Wendy is delighted with the upgrades in her Mac. Its more than given it a new lease of life, in fact, its quicker than its ever been, and many thanks again.
Jeff, Oswestry, Shropshire
iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions
Top man. Knowledgeable, on the case, wide ranging solutions, spots problems promptly, cuts to the chase, job done. I’ve been looking for him for years and he’s a nice bloke too. Great value. Supplied refurbished Intel iMac and resolved upgrade issues from iMac G5. Robin, Ludlow, Shropshire.
I’m very happy, many thanks. Supplied refurbished MacBook Unibody Karen, Leicester, Leicestershire
20″ iMac starts up to black screen. Diagnosed failed HD. Hard drive replaced with new and new software installed. Data recovery on original successfully recovered critical data for client and migrated to new HD. OS was terminally damaged on original HD so data migration had to be done manually including repair and resetting of all file permissions.
I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him. iMac 24″ upgraded OS and replaced faulty RAM Madeline, Church Stretton, Shropshire
iPhone 4 glass damaged. Removed broken glass and replaced screen/digitiser. All good
Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed   Alan, Telford, Shropshire
Your service was quick, efficient and very effective, fixing what I thought was wrong and some other things I didn’t know were wrong. If you were based in France you’d see me more often! MacBook Pro replaced faulty trackpad & HD IR cable   Gerard, Heurtevent, France
Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire
My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware.  Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system.  Very highly recommended. Keith, Llangollen
My iMac recently developed a fault. The first “port in a storm” was to contact Appel who diagnosed a hard drive malfunction, and recommended a replacement. An updated spec drive was subsequently installed, and the system now functions perfectly. Keith Cox gave a speedy, cost effective and efficient service. Without hesitation, I would recommend his business to other Mac users. iMac 21.5” replace faulty hard drive Alan, Little Wenlock, Shropshire
Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire
As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24” replace faulty video card & software updates.   Mark, Newtown, Powys
Awesome, thanks Keith
Richard, Bridgnorth, Shropshire
I was pleased to find a Mac person who actually does know about Macs, not always been like that and also a very generous man.  iBook G4 14” installed new HD & Mac OSX Len, Broseley, Shropshire
Many many thanks for your work and the data recovery. Very pleased that you salvaged the situation so brilliantly!  Crashed HD MacBook replaced & data recovery. Sam from Bridgnorth & Canary Islands
iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all  associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…
Thank you for all your help over the weekend in getting my daughter’s Mac sorted. PowerBook G4 new fans and RAM upgrade Ray from Telford
Thank you for sorting my problem with my iMac, you offered a friendly service did the repair quickly at a sensible price. I would recommend you to family and friends. Thank you
iMac 21.5″ re-installed Mac OS & supplied Time Machine backup drive
Peter, Ketley, Telford, Shropshire
It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire
I took my old battered iMac to Appel for a screen repair, hoping to get another 6 months out of it. I dropped my iMac off with Keith and within a few days it was back in my house complete with new screen and new outer casing.  It looked like it was fresh out of the box. I was very impressed with the service I received and will definitely use Appel again. Typical vintage iMac repair, screen replaced and screen bezel/case Mark, Shrewsbury, Shropshire
A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs
There’s nothing worse than a tight deadline and a dead Mac! Appel recovered all my files from unresponsive ibook and rebuilt good-as-new overnight. Great value and quick turnaround! The only people I would trust with my Mac. 13″ MacBook Pro recovered all from failed hard disk and migrated to new drive. Jo, Kelsall, Cheshire
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