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Faults and Solutions

MacBook repair sent to us from Hertfordshire. Main hard drive has physical damage and needs to go to laboratory for clean room recovery. New drive fitted with OS & software. Ready to ship back to client.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
iMac 21.5″ random advertisements appearing in Safari and running very slow. Adware Medic installed and some rogue software deleted. Restart & run again all clean & good.
Keith has saved my Macbook Pro’s twice in the last five years when on both occasions I thought all was lost, he is simply gifted (!) ….and I am very grateful! Keith provides not only the highest technical expertise but the honest advice and  calm problem solving we all need in the face of a Mac meltdown, and he does it as soon as he can and he delivers, thank you Keith! I will continue to travel long distances for him to sort my Mac.
MacBook Pro 17″ Replaced faulty RAM then replaced logic boa…
Andy, Hereford & Edinburgh
I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him. iMac 24″ upgraded OS and replaced faulty RAM Madeline, Church Stretton, Shropshire
Thanks for the new battery fitted with the ‘while you wait’ service the other day to my laptop. All fine and dandy! MacBook 13″ battery replaced Paul, Wolverhampton, West Midlands
Thanks for fixing my MacBook Pro- its working better than before. Andrew, Shrewsbury, Shropshire
Great, fast, cost effective repair. MacBook LCD screen replacement. James, Newport, Shropshire
We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle. Mitch, Wolverhampton
Keith came out to my house almost immediately when I had a problem – it was fixed so that I lost little time and important data that I was concerned may have been lost was restored. iMac repair, data recovery and set up backup solution. William, Bridgnorth, Shropshire
My iMac recently developed a fault. The first “port in a storm” was to contact Appel who diagnosed a hard drive malfunction, and recommended a replacement. An updated spec drive was subsequently installed, and the system now functions perfectly. Keith Cox gave a speedy, cost effective and efficient service. Without hesitation, I would recommend his business to other Mac users. iMac 21.5” replace faulty hard drive Alan, Little Wenlock, Shropshire
Wow!! What exceptionally wonderful local service today!  I accidentally cracked the face of my ipad (which is invaluable to me) last evening … I found Appel’s address online this morning, spoke to you and delivered my ipad to you at around 11.30am.  at 5pm I had a telephone call saying new glass front has been fitted, ipad checked and all in working order and ready for collection. Kathy, Telford, Shropshire
Many many thanks for your work and the data recovery. Very pleased that you salvaged the situation so brilliantly!  Crashed HD MacBook replaced & data recovery. Sam from Bridgnorth & Canary Islands
Great service – Appel are very resourceful, customer focused, responsive, and, of course, great value…  Supplied reconditioned MacBook and replaced TFT, LCD screen 17” iMac G5 Roger, University College, Shropshire.
I was very grateful that you checked over my laptop at short notice. You provided a prompt and courteous service and should the need arise I would not hesitate to contact you again. MacBook Pro 17″ fixed overheating and repaired PC partition to access data
Robert, Watford, Herts
I had some major problems with the logic board of my MacBook Pro. Apple wanted more than the cost of a new one to fix the problem. Contacted Keith who sorted it all out, replaced the logic board, saved my data and was a great help and all at a more realistic price than Apple quoted. He also changed the screen on my ipod touch which I thought was impossible. Any Apple related problems then Keith should be the first person you contact.  Repair MacBook Pro 15″, temp repair to logic and then replace… John, Loggerheads, Staffordshire
What impressed me most about you was your honesty regarding my enquiry to upgrade my 2008 iMac for gaming. Any service provider who will put professional advice ahead of profit will always get my custom. The friendly, efficient and professional service  you provided regarding the upgrades to my Wife’s Macbook pro  made us  both assured future customers. I would without hesitation recommend your services to anyone who wants outstanding service regarding their Apple computers. Darren, Albrighton, Shropshire
Appel are simply the best. There are so many companies who boast of being Apple specialists and more than happy to charge a small fortune to simply look at your computer… Keith is honest about costs, professional and open about all / any options available. He offers advice for free and always does a great job. What else could you want! 13” MacBook Pro diagnosed & replaced faulty hD IR cable assembly   Paul, Stafford, Staffs
Very knowledgeable, helpful and cost effective. Tony, Wolverhampton
Thanks for fixing my old Macbook Pro… New hard drive and data transfer, new charger, all for a reasonable price and service with a smile.. Highly Recommend! Oliver, Hanwood, Shropshire
A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs
Thanks Keith for the great assistance at very short notice to sort out my iMac that had frozen and was looking like it would have to spend 10 days waiting to be fixed by Apple (as it was under warranty). Your advice worked perfectly. Thank you lots for keeping it on the road. Computers are ‘business critical’ – especially for small businesses without replacement machines and IT depts – your assistance was a huge help John, Shrewsbury, Shropshire
Keith offers a great service – a reliable, knowledgeable and sensibly priced solution. MacBook replaced hard disk drive and attempted data recovery. George, Clun, Shropshire
Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford
My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs
I have been coming to Keith for a number of years both for repairs on new macs and restoration of older ones that are too good friends to loose. As a non tekkie I find his expertise awe inspiring, always does the repair (or nearly always) and seems to be able to conjure spares out of no where. Nice coffee too! Malcolm, Wem, Shropshire
Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!
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