APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

MacBook repair sent to us from Hertfordshire. Main hard drive has physical damage and needs to go to laboratory for clean room recovery. New drive fitted with OS & software. Ready to ship back to client.

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keith cox

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. 20” Intel iMac HD replaced and data recovery. Peter, Walsall, West Midlands.

Always a fantastic service from Keith – a man who knows his Apples inside out (pips and all). Whether its an old G4 or the latest machine he knows his stuff and charges more than a fair price. To be honest, knowing that Appel is about means I’m more likely to buy a mac – even a used mac. I feel very lucky to live in telford (and trust me I have never ever said that before!) iMac repair & bottom case & keyboard replacement MacBook Air Sara, Telford, Shropshire

What can I say about the service from Keith at Appel? Excellent service, help and advice. Why go anywhere else? Nik, Wellington, Shropshire

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service ! E… Carol, Priorslee, Telford, Shropshire

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

As usual, top notch service and repair. PowerMac G5 cleaned RAM slots & updated HD. Andrew, Shrewsbury, Shropshire

Exceptional service as always from Keith at Appel, elderly iMac given a new lease of life and contents of little iBook carefully transported to new Macbook Pro. Unless you’ve filled it with treacle, he can probably get your precious machine humming along again in no time. Mac wizard and nice bloke too! iMac capacitor repair on logic board. Kath, Telford, Shropshire

My hard drive failed in one of our busiest periods of the year. Appel received my iMac on Friday afternoon, and I was up to speed again by Monday lunchtime (all data intact). That’s what I call service! 24” iMac new HD & data recovery Rich, Design Studio, Wolverhampton, West Midlands

When Apple tell you that your beloved iMac is “vintage” and not worth repairing, do not despair, contact Appel and they will sort you out. We cannot recommend their service too highly. iMac G5 logic & HD repair.

Kevin & Julie, Merseyside

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced. Stuart, Shrewsbury, Shropshire

A big thank you for giving my old mac a new life, a first rate service, one which I would gladly recommend to all my friends and family. iMac G4 upgrade RAM, new OSX, replace CDDVD

Quentin, Bucknall, nr Ludlow, Shropshire

I was very pleased to hear of Keith’s expertise some years ago and his knowledge on Mac computers is unbelievable. This is my second visit this time to fix a damaged hard drive with an SSD. That apart he also transferred my records, including many photos, from iCloud. He will always go that extra mile in explaining technical details in terms that one can understand. Very highly recommended. Keith, Llangollen

I am very happy to have found you after feeling rather in the wilderness with any Mac support near by. I happily spend an hour’s drive to get to your place loaded with my MacMini because within a very short time you not only answer all my questions concerning iPhone, Back ups, Time machine and Video receptions but also recommended a very efficient backup system to archive my photography and video/film work. As a pensioner I have to be careful with money I can afford but I felt the pricing was… Wilf, Oswestry, Shropshire

The service was great, dropped the iPad off with you for you to assess what was wrong and was told the same day and then all options were advised and as soon as the school decided what they wanted to do the work was carried out quickly and I picked the iPad up a couple of days later. Very good customer service and very promptly carried out. Will definitely be coming back to you for more fixes in the future. Stuart, Telford, Shropshire

We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire

Many thanks for such good service! Temperature problems are under control, and the internet works great. Vivienne is thrilled to have her Macbook working so well. Again, many thanks for such prompt and speedy service and a successful repair Kris, Shrewsbury, Shropshire

MacBook Air with pint of beer spilt on it. Took over a week but resurrected after chemical clean and couple of new parts. All data saved and works like new. Jack, Telford, Shropshire

I was really pleased that Keith was willing to see me as soon as possible and was able to deal with the problem quickly, efficiently and at a fair price….would definitely go there again. Supplied MacBook AC adaptor charger Beryl, Market Drayton, Shropshire

I was amazed how quickly my problem on my Macbook was sorted. It has been working perfectly since. The staff were so friendly and helpful. Replaced DC in port on MacBook Margaret, Cannock, Staffs

Once again, Keith delivers the goods, exactly what I wanted. What would we Telford Macaddicts do without him? Supplied used iMac and data transferred. Norman, Telford, Shropshire

Top job on my quad core i7 iMac when the hard drive packed up. Keith fitted a new replacement and saved a lot of my vital data, fast service and good prices. Many thanks, you are my first call from now on. iMac 27” replaced faulty hard disk & data recovery. Phil, Sutton Coldfield, West Midlands

Great, fast, cost effective repair. MacBook LCD screen replacement. James, Newport, Shropshire

Really pleased with the fast & friendly service, my MacBook was restored to working order within days and a far quicker, better & cheaper experience than I had using the official Apple store in Birmingham. MacBook supplied & fitted new logic board.

Jason, Shifnal, Shropshire

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

27″ iMac 2011 went from fractured screen graphics to blue or black screen. Usual signs of video card failure which costs over £400 to replace. Advised client there was a recall on this model & to take to AppleStore who would repair for free. One happy client!

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