APPEL 01952 898011 wefixmacs@appel.me.uk

Faults and Solutions

13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.

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keith cox

Derek, Albrighton, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

13″ MacBook Air water damaged, liquid inside casing. Stripped all down and dried out carefully over 2 days. Cleaned any oxidation from components. Rebuilt and all good. Also increased RAM from 4 to 8GB & repaired broken keys on keyboard. MacBook Air like new again & all working.

15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere. MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates Mark, Birminmgham, West Midlands

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended! Antony CDP Printing Telford

Appel just did a good job replacing the fan on a MacBook. Keith has previously refurbished two MacBooks for us. Always very prompt, efficient and helpful, and perseveres until the job is done. MacBook overheating due to blocked exhaust & failing fan – cleaned & replaced. Chris, Shrewsbury, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations. Chris & Jane, Wem, Shropshire

“This guy really can carry out repairs / replacements of components on computer circuit boards. I can’t recommend the service Keith provides highly enough. I took my dead MacBook Pro in to the offices on Friday Lunchtime, it was repaired and I picked it up less than 24hrs later. FANTASTIC. The cost was 1/3 of what I had been quoted by anybody else, which made the repair very affordable. Keith, also, provided a software solution to help prevent the same thing happening again. Thanks very much Kei… Telford, Shropshire photographer

I was overjoyed with the speed and professionalism of your service. It is very reassuring to know that you are only a phone call away! Various Mac repairs. Becki, Welshpool, Powys

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

I am very grateful indeed for the help that Keith gave me to strengthen the capacity and velocity of my Mac Mini with the right recommendations. He also managed to answer quite a few of my questions when I popped in. I am much less ‘desperate’ now and confident that i can come back when that is needed. Mac Mini SSD install & RAM upgrade Wilf, Oswestry, Shropshire

MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

I am so glad that Keith at Appel was recommended to me. From start to finish the service he offered was exceptional. I will have no hesitation in recommending him to people in the future. First class service!

24″ iMac data recovery from failed drive & installed new HD

Steve, Bridgnorth, Shropshire

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

All up and running smoothly and blimey it’s fast – like the proverbial sh1t off a shovel ! I shall finish every day at 1pm from now on. SSD upgrade to 27″ iMac Nick, Telford, Shropshire

MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.

What Keith and Appel bring to the local Mac World is reassurance and convenience – the knowledge that any problems will be dealt with quickly, efficiently and reasonably. Supplied used iMac 27″ Alan, Telford, Shropshire

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

Many thanks. You recently repaired my Macbook which had developed a distortion, which you repaired promptly and I have had no further trouble. I am therefore an entirely satisfied customer who would readily come back, and I recommend you to others. MacBook unibody replace LCD & glass Derek, Kidderminster, Worcestershire

Excellent service from Appel, as always, my computer and I say thank you very much. MacBook Pro 15 screen and ac adaptor replaced. Kay, High Ercall, Shropshire

Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of… Roger, Hednesford, Staffs

Great service – Appel are very resourceful, customer focused, responsive, and, of course, great value… Supplied reconditioned MacBook and replaced TFT, LCD screen 17” iMac G5 Roger, University College, Shropshire.

This is the second time I’ve used Appel’s services, due to a failed video chip on my MacBook. Both times Keith has been extremely helpful and gone the extra mile to assist me and ensure my issues are resolved. Thanks again Keith, you managed to turn a stressful situation into a manageable one and should anyone I know have any Apple related issues, I know where to point them. Thanks again. Edward, Telford

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