Testimonial

Catherine, Much Wenlock, Shropshire

Delighted with my MacBook Pro and all the after sales help from Keith.
I recommend him to others considering an Appel. Supplied refurbished Mac and ongoing support.

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29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Jim, Telford, Shropshire

Sandra, Ludlow, Shropshire

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire

Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.

I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service. iPad 3 repair new glass digitiser Derek, Albrighton, Shropshire

I have been coming to Keith for a number of years both for repairs on new macs and restoration of older ones that are too good friends to loose. As a non tekkie I find his expertise awe inspiring, always does the repair (or nearly always) and seems to be able to conjure spares out of no where. Nice coffee too! Malcolm, Wem, Shropshire

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board Rose, Telford, Shropshire

Keith at Appel provides a very friendly, quick, efficient and all round professional excellent customer service with excellent advice and at very reasonable cost too. My 27 inch iMac was overheating and Keith not only resolved the problem but also kept my machine under observation to ensure everything was in working order before handing back my iMac. I recommend Keith without hesitation and will definite use his services again as and when required. Thank you again Keith for your excellent and pa… John, Aberangell, Powys

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of… Roger, Hednesford, Staffs

Came to you with a poorly MacBook with a corrupt hard drive .. My machine was tested and repaired in a relatively short space of time and still now is used to play music to over 2000 climbers a week !! Week in week out 🙂 You are an official Mac God !! Robbie, Shrewsbury, Shropshire

Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit. MacBook Pro 13″ RAM upgrade Mike, Shrewsbury, Shropshire

Many thanks for your prompt service and constant communication. MacBook replace dc inboard, ac adaptor & wireless N upgrade Linda from Worcester

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire

We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire

I have known Keith for nearly 27 years – and during which time, (apart from the world-travelling Apple events we have been to) I have bought all my business Macs – and personal ones from him too – and that’s been quite a few over the years. I am pretty switched on with Mac software & kit – and support my own customers on a daily basis – buy occasionally you get a curved ball you can’t solve. A quick call to Keith – solves it every time – he knows Mac things better than anyone I know. Nothing is … Greg, Telford, Shropshire

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

Appel are simply the best. There are so many companies who boast of being Apple specialists and more than happy to charge a small fortune to simply look at your computer… Keith is honest about costs, professional and open about all / any options available. He offers advice for free and always does a great job. What else could you want! 13” MacBook Pro diagnosed & replaced faulty hD IR cable assembly Paul, Stafford, Staffs

The service was very prompt and very competent. Very happy with the personal contact and the flexibility around our needs for dropping off and picking up. Computers are working very well. Very satisfied customers. MacBook fit new hard drive and test. Pauline, Writer’s Assoc, Welshpool, Powys

Keith – Many thanks for a speedy and thorough service. I always know I can rely on your expertise to get us out of a jam. Diagnosis over the phone was accurate, repairs and explanations are always spot on. I would urge anyone with a Mac problem to call you. Data recovery from faulty Mac PowerBooks plus PowerMac G5 overhaul. Victor, Design Consultant, West Midlands

Hello Keith, Thank you so much for mending my laptop you are a true gent and its so nice to meet someone who’s does what they say there going to do and does it properly. Mandy, Telford

External hard drive dropped. Diagnosed displaced or broken heads. Sent to specialist laboratory for strip down & rebuild in clean environment for best chance of full data recovery.

iPad 4 fitted new charging port and reset main board. Works & charges now

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes. Richard, Telford, Shropshire

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

iPhone 5C with food spilt on it has muffled speaker & battery needs replacing. All stripped down and chemically cleaned. New battery fitted. Sound working & battery back to normal.

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