News, Testimonial

Chris & Jane, Wem, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations.

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29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Paul, design studio, Wolverhampton, West Midlands

Margaret, Cannock, Staffs

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Brilliant as usual. What more can I say…. Any mac I have now and ones I get in the future will be fixed by Appel.. As a mer-cat ones said ‘simples’. 17″ refurbished Mac supplied.

Tony, Leicester

This is the second time I’ve used Appel’s services, due to a failed video chip on my MacBook. Both times Keith has been extremely helpful and gone the extra mile to assist me and ensure my issues are resolved. Thanks again Keith, you managed to turn a stressful situation into a manageable one and should anyone I know have any Apple related issues, I know where to point them. Thanks again. Edward, Telford

Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro. Kay, High Ercall, Shropshire

Sorted Flash install with error “not enough permissions on disk”. Mac software repair achieved by deleting all flash instals and updater files, then installed a new copy from here https://get.adobe.com/flashplayer/ Hope my client has the same luck I did

What impressed me most about you was your honesty regarding my enquiry to upgrade my 2008 iMac for gaming. Any service provider who will put professional advice ahead of profit will always get my custom. The friendly, efficient and professional service you provided regarding the upgrades to my Wife’s Macbook pro made us both assured future customers. I would without hesitation recommend your services to anyone who wants outstanding service regarding their Apple computers. Darren, Albrighton, Shropshire

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

Great service from Keith when my tired old G5 hard drive gave up the ghost. Not only did he supply me with a new one, but also rescued data which should have been backed up but wasn’t! To say I was relieved is an understatement — what a fantastic service and a very fair price too. PowerMac G5 crashed HD replaced & data recovery Marianne, Uffington, Shropshire

We have used Keith previously for Mac repairs, and I was pleased to able rely on him this time too. Speedy, professional and first class service, Keith could not be more accommodating. We would highly recommend to any company/individual.

20″ & 24″ iMacs RAM & OS upgrades

Peter, Wolverhampton, West Midlands

15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.

I’m very happy, many thanks. Supplied refurbished MacBook Unibody Karen, Leicester, Leicestershire

Very reasonably priced and very comprehensive test of my iMac which allowed me to make an informed decision about its future. Keith Cox at Appel would always be my first choice for repairs/maintenance/upgrades of Apple products. 27″ iMac with USB fault David, Leominster, Herefordshire

iPad 3 broken glass and client fancies a change. New white bezel glass & home button installed replacing the old black one.

Thank you for your very friendly and much appreciated expert and professional help and advice in resolving the several software issues with my 27 inch iMac. Thank you too for keeping me updated on the progress of the work, albeit you repaired my iMac very promptly, and the very detailed report on all the work you carried out together with advice for future use of my iMac. I am most grateful for your excellent customer service. I will most definitely be using your all round first class services a… John, Machynlleth, Powys

Thank you so much for sorting out the problems with my daughter’s MacBook. For an IT idiot like myself, your service was brilliant. You were so helpful and explained the problems in terms I could understand and completed the work in a far shorter time than expected. I have to say that I was also very pleasantly surprised by the bill! My daughter is delighted to have her computer back in plenty of time for her summer work for university. MacBook replace HD Install new OS

Sarah, Much Wenlock, Shropshire

Top job on my quad core i7 iMac when the hard drive packed up. Keith fitted a new replacement and saved a lot of my vital data, fast service and good prices. Many thanks, you are my first call from now on. iMac 27” replaced faulty hard disk & data recovery. Phil, Sutton Coldfield, West Midlands

Very knowledgeable, helpful and cost effective. Tony, Wolverhampton

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

Keith repaired our iMac that had numerous viruses other people just couldn’t do anything with. We hadn’t really been able to use it for a year or so. A friend told me about Keith and he worked wonders!! It is just as new after he had it for an hour or so, couldn’t believe it this has been about 6 months ago still working great. So happy would recommend Keith to anyone, very clever chap and doesn’t rip you off too, very reason priced. A1 service I just can’t praise enough, but just sa… Andy, Cannock, Staffs

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs

I recently had issues with my mums 24″ iMac which I didn’t fancy trying to fix myself. I googled looking for a repair shop in the local area and found Keith. I left a message and he called me back within 20 minutes. I organised to drop the machine off and it was back within a couple of days. I’ve used Appel twice now and I won’t go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive. Dave, Shifnal, Shropshire

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the … Mike, Shrewsbury, Shropshire

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