Testimonial

Derek, Shrewsbury, Shropshire

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved.

24″ iMac replaced hard drive & power supply plus RAM upgrade

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keith cox

Jocelyne, Shrewsbury, Shropshire

Oliver, Hanwood, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

20” iMac brought in with failed HD. Recovered part of the data but the majority is lost with NO backup. Installed new HD with OS & transferred little recovered data. Advised client the FileVault client is not accessible and only way to get data is send to laboratory for compete dismantling in a clean room. Cost around £500 and no guarantees. Ouch – have you backed up today?

It’s always a crisis when your Mac goes down, rare as that may be. The great thing about Appel is you can ring them and get a lot of helpful advice immediately – and only if that doesn’t work do they ask you to bring it in. I reckon I get service beyond the call of duty every time. And tea! iMac software data recovery and upgrades. Jamie, Church Stretton, Shropshire

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs

Thank you for all your help over the weekend in getting my daughter’s Mac sorted. PowerBook G4 new fans and RAM upgrade Ray from Telford

MacBook Pro repair. Slow running and system hiccups. Checked applications running and processor overhead to find a number of virus protection apps & utility apps were impacting performance. The newer versions of OS X Mavericks & Yosemite are having even more problems with 3rd party utilities and virus checkers. Providing you keep your OS up to date they should not be necessary. Deleted all these utilities and everything running faster now.

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

New battery fitted to Retina MacBook Pro. Brilliant service, efficient and perfect. Keith not only changed the battery for my old Macbook Pro, he also fixed bottom case foot, which is more than what I expect. Thanks for Keith, I’d managed to finish my work on time and no need to postpone any deadlines. Judy, Shrewsbury

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24” replace faulty video card & software updates. Mark, Newtown, Powys

Just wanted to say a huge thank you for the effort in fixing my Macbook Pro. I’m getting things reinstalled now and it’s chugging along nicely with no issues. It was a delight to meet you and extremely reassuring to have someone with your depth of experience working on my machine. I do love an “old school” workshop and yours filled me with confidence. I couldn’t be happier with the service I received. Mike, Sutton Coldfield

Forgot to let you know I got the Macbook back last week and it all seems to be working fine. Thanks

17″ MacBook Pro repaired logic board Andrew, Newcastle upon Tyne, Tyne & Wear

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

My old and much loved MacBook was very dead after I dropped coffee on the keyboard. Not only did Keith get it to work but it’s faster than ever. Thanks lots MacBook damaged logic board replaced June, Ironbridge, Telford, Shropshire

“This guy really can carry out repairs / replacements of components on computer circuit boards. I can’t recommend the service Keith provides highly enough. I took my dead MacBook Pro in to the offices on Friday Lunchtime, it was repaired and I picked it up less than 24hrs later. FANTASTIC. The cost was 1/3 of what I had been quoted by anybody else, which made the repair very affordable. Keith, also, provided a software solution to help prevent the same thing happening again. Thanks very much Kei… Telford, Shropshire photographer

MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook. June, Telford, Shropshire

Mac Mini Intel completely dead. Replaced RAM, PRAM battery & tested all connections. Logic board fault diagnosed and uneconomic repair.

I took my old battered iMac to Appel for a screen repair, hoping to get another 6 months out of it. I dropped my iMac off with Keith and within a few days it was back in my house complete with new screen and new outer casing. It looked like it was fresh out of the box. I was very impressed with the service I received and will definitely use Appel again. Typical vintage iMac repair, screen replaced and screen bezel/case Mark, Shrewsbury, Shropshire

I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him. iMac 24″ upgraded OS and replaced faulty RAM Madeline, Church Stretton, Shropshire

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere. MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates Mark, Birminmgham, West Midlands

I cannot praise Appel enough, The last time you came, there had been a lightning strike in our area, so the problem was more complex than usual, but you soon had it rectified. I would be lost without your continuing help, you are always there at the end of the phone and respond so quickly. Many thanks for all your previous help. MacBook Unibody on-site call to reset logic board, PRAM & re-install all software.

Joyce, Shrewsbury, Shropshire

Keith has saved my Macbook Pro’s twice in the last five years when on both occasions I thought all was lost, he is simply gifted (!) ….and I am very grateful! Keith provides not only the highest technical expertise but the honest advice and calm problem solving we all need in the face of a Mac meltdown, and he does it as soon as he can and he delivers, thank you Keith! I will continue to travel long distances for him to sort my Mac.

MacBook Pro 17″ Replaced faulty RAM then replaced logic boa…

Andy, Hereford & Edinburgh

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced Paul, Telford

I have been coming to Keith for a number of years both for repairs on new macs and restoration of older ones that are too good friends to loose. As a non tekkie I find his expertise awe inspiring, always does the repair (or nearly always) and seems to be able to conjure spares out of no where. Nice coffee too! Malcolm, Wem, Shropshire

I have been thoroughly satisfied with the job thanks – it’s worked consistently since I got it home. My airport card was installed into my iMac with the minimum of fuss while I waited. It was set up and tested before I left and all at a fraction of the price (and turnaround time) that other companies had quoted. I would not hesitate to use Appel again. Alison, Designer, Cheshire

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