Faults and Solutions

Emily, Shrewsbury, Shropshire

13″ Retina MacBook Pro replaced complete screen assembly for £300 less than Apple quoted. Bargain!

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keith cox

Richard, Telford, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Just a quick note to say thanks again to Keith for his excellent service. My wife’s old white MacBook was on it’s last legs so he supplied us with an excellent 13″ MacBook Pro for a very reasonable price. Graham, Craven Arms, Shropshire

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

Appel just did a good job replacing the fan on a MacBook. Keith has previously refurbished two MacBooks for us. Always very prompt, efficient and helpful, and perseveres until the job is done. MacBook overheating due to blocked exhaust & failing fan – cleaned & replaced. Chris, Shrewsbury, Shropshire

I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him. iMac 24″ upgraded OS and replaced faulty RAM Madeline, Church Stretton, Shropshire

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

iPad 4 fitted new charging port and reset main board. Works & charges now

Thanks for the repairs you did for me on my mac book, the service that you have given me on the last couple of repairs has been outstanding – could not go anywhere else to get a better service FANTASTIC, New logic fitted to 15” MacBook Pro & case replacement MacBook Mark, Welshpool, Powys

I just want say a great service. Did the job really quick and professional, Fair prices. Recommend him to any of my family who have apple computer problems. Thank you Ben, Telford, Shropshire

MAcBook Pro 13″ has wireless dropping off frequently. Checked all internal components and HD failing. Replaced HD, installed virgin OS X and all works fine. Migrated client data and back to square one. Investigation ongoing.

I was really pleased that Keith was willing to see me as soon as possible and was able to deal with the problem quickly, efficiently and at a fair price….would definitely go there again. Supplied MacBook AC adaptor charger Beryl, Market Drayton, Shropshire

Having major problems with my iMac computer i spoke to Kieth at Appel and made an appointment to have it inspected.The service was first class.Kieth explained everything that he discovered on inspection, and went through the procedures required to rectify the problems.The computer now works perfectly and the cost was VERY reasonable, in fact much less than i was expecting.If you need your Mac repaired or diagnosed i recommend that Appel is the place to take it, and let Kieth deal with it.The man… major problems with my iMac computer

Upgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

My hard drive failed in one of our busiest periods of the year. Appel received my iMac on Friday afternoon, and I was up to speed again by Monday lunchtime (all data intact). That’s what I call service! 24” iMac new HD & data recovery Rich, Design Studio, Wolverhampton, West Midlands

Once again you came up trumps, my eldest boy’s MacBook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis diagnosed as logic board when pins on ac adaptor were faulty. Paul, Wolverhampton, West Midlands

iPhone 5C with food spilt on it has muffled speaker & battery needs replacing. All stripped down and chemically cleaned. New battery fitted. Sound working & battery back to normal.

I was very pleased with the speedy service and excellent value from Appel. They are now my first port of call for all things Mac. MacBook Pro 15″ data recovery and new HD installed Alan, Wellington, Telford, Shropshire

MacBook Pro 13″ liquid damage. Stripped down to find keyboard and internals have been flooded with coffee. Requires new keyboard and possibly logic board which can be expensive! Client collected and may return.

Keith has always been ready at the other end of the phone if I have a query with my Mac. iMac G5 supplied with part ex of old (broken) eMac. Chris, Cardington, Shropshire

Just a quick note to say ‘Thank you’ for the prompt and professional work conducted on our MacBook Pro and iMac last week. The work has completely transformed the operating speed and ease of use of both units. We would happy to recommend your services at anytime (and have already done to several friends and colleagues!).

Martin, Telford

Fantastic, friendly, efficient service. Unlike all other apple repairs, will diagnose problem without a charge. Supplied refurbished MacBook Pro unibody with part exchange old MacBook Pro uneconomic to repair Antonia, Craven Arms, Shropshire

iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

Once again excellent & friendly service, prices are unbeatable and Keith helpful and honest as always. MacBook Pro Unibody 13″ replaced broken glass screen and LCD. Malcolm Wednesbury, west Midlands

When my mac goes down Keith can do the most amazing things to it, the Mac smiles and so do I. 13” MacBook replace HD & battery Malcolm, Wem, Shropshire

I am very happy to have found you after feeling rather in the wilderness with any Mac support near by. I happily spend an hour’s drive to get to your place loaded with my MacMini because within a very short time you not only answer all my questions concerning iPhone, Back ups, Time machine and Video receptions but also recommended a very efficient backup system to archive my photography and video/film work. As a pensioner I have to be careful with money I can afford but I felt the pricing was… Wilf, Oswestry, Shropshire

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