Faults and Solutions

Emily, Shrewsbury, Shropshire

13″ Retina MacBook Pro replaced complete screen assembly for £300 less than Apple quoted. Bargain!

This entry was posted in Faults and Solutions. Bookmark the permalink.

keith cox

Richard, Telford, Shropshire

More info & directions

Services
Apple Macs
- Examples only please tel for latest stock
News

Client testimonials

See FIXED! menu above for full text & other testimonials

Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

See FIXED! menu above for full text & other testimonials

Testimonials

Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire

Keith came highly recommended for Apple repair by my brother. Although my repair was a little more serious and my Apple Mac had to be sent to the States for diagnostics and repair the turnaround was excellent and I had my Mac back in just over a week. Keith kept me updated with progress and costs all the way. I can’t recommend Keith enough!!

13″ MacBook Air replaced LCD panel

Carol, Newport, Shropshire

Keith @ Appel delivered a competitive quotation and delivered on cost and within timescales set. He went the extra mile. I won’t go anywhere else for mac repairs! iMac Intel 20″ & iMac G5 17″ swapped HDs & installed client’s new hd & optical drive to Intel Mac.

Lee, Telford, Shropshire

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24” replace faulty video card & software updates. Mark, Newtown, Powys

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

Just wanted to email you to say a massive thank you for all your help with my computer, I’m loving my new whizzy fast one & am grateful to you every day!!

Julia, Ludlow

Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15. We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard John Dalby, Shrewsbury, Shropshire

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended! Antony CDP Printing Telford

My hard drive failed (after 6 years) and there was no chance of retrieving the data. Keith installed a new HD, retrieved data from my Time Machine and I was back to normal within 24 hours. In addition he happily sorted out a few niggling problems. Very professional and quick, as ever. iMac 24” replaced failed hard disk, data recovery & set up virus trojan protection. Sheila, Market Drayton, Shropshire

Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service ! E… Carol, Priorslee, Telford, Shropshire

As always a great, timely, profession service. Thanks Keith. Mac Book Pro 13 replaced expanded battery and repaired casing Tom, Telford, Shropshire

Thanks for sorting my Mac Book Pro charging fault and locked out all now working well, would recommend Keith for a no nonsense approach to getting things sorted out at low cost Andy, Shrewsbury, Shropshire

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

Top man! George, Telford, Shropshire

A super quick service from Keith who was sympathetic to the needs of my business during my latest computer crisis. He had me back up and running with no data loss whatsoever. He gave me some useful hardware advise which I have put into practice! Would recommend on that basis. MacBook Pro 15 hard drive replacement & data recovery Oliver, Telford, shropshire

My iMac 24 is brilliant and so are you. Really appreciate your knowledge and flexibility (allowing me to collect it after hours) really nice dealing with a person rather than a call centre. You’ve saved me the cost of a new iMac, really appreciate your help.

Pat, Stafford

I wouldn’t go anywhere else and nobody is allowed to touch my Macs except you. PowerMac G5 overhaul. Mark, Printer, Telford, Shropshire

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

I just want say a great service. Done the job really quickly and professionally. Fair prices. Recommend him to any of my family who have apple computer problems. Thank you. Apple iMac 21.5″ replaced hard drive Ben, Telford, Shropshire

Its a pleasure to deal with Appel. Always a very fast, efficient and friendly service that I would highly recommend. Supplied refurbished MacBook & MacBook Pro.

Martin, Dawley, Shropshire.

MacBook Pro 13″ liquid damage. Stripped down to find keyboard and internals have been flooded with coffee. Requires new keyboard and possibly logic board which can be expensive! Client collected and may return.

20″ iMac starts up to black screen. Diagnosed failed HD. Hard drive replaced with new and new software installed. Data recovery on original successfully recovered critical data for client and migrated to new HD. OS was terminally damaged on original HD so data migration had to be done manually including repair and resetting of all file permissions.

Keith’s prompt diagnosis and repair of my a Mac filled me with confidence, and enabled me to get back to my business with relatively low downtime. iMac 20″ replaced HD & set up James, Shrewsbury, Shropshire

Adware infection iMac 21.5″. Ran Adware Medic and installed ClamXav from the AppleStore and ran over whole HD. No more viruses, trojans or adware.

Latest

Mac broken and working from home?
Appel wish you a Happy & Prosperous New Year
Easter’s coming & time to clear some stock!
Appel wish all our customers a Merry Christmas & Happy New Year
Refurbished & pimped Macs May 2017

Sign up for Newsletter

keith cox

Login