Faults and Solutions

Emily, Shrewsbury, Shropshire

13″ Retina MacBook Pro replaced complete screen assembly for £300 less than Apple quoted. Bargain!

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keith cox

Richard, Telford, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced. Chris, Telford, Shropshire

After your efficient analysis of the problem, the repairs were completed ‘while we waited.’ Who can ask for more? Supplied refurbished MacBook Pro with MacBook part exchange. Kris, Shrewsbury, Shropshire

The service was very prompt and very competent. Very happy with the personal contact and the flexibility around our needs for dropping off and picking up. Computers are working very well. Very satisfied customers. MacBook fit new hard drive and test. Pauline, Writer’s Assoc, Welshpool, Powys

The repair to my son’s Mac that you did was so quick, it was really good customer service, especially meeting me at your offices out of hours to collect and deliver the Mac. Any Mac problems and I’ll be calling you without hesitation, an excellent service at a very fair price, thank you. Black MacBook faulty HD and memory issues Phil, Telford, Shropshire

Another MacBook Air liquid spill. Chemical clean and replace d SSD. All works fine now. Julian, Shrewsbury, Shropshire

My iMac recently developed a fault. The first “port in a storm” was to contact Appel who diagnosed a hard drive malfunction, and recommended a replacement. An updated spec drive was subsequently installed, and the system now functions perfectly. Keith Cox gave a speedy, cost effective and efficient service. Without hesitation, I would recommend his business to other Mac users. iMac 21.5” replace faulty hard drive Alan, Little Wenlock, Shropshire

A big thank you for giving my old mac a new life, a first rate service, one which I would gladly recommend to all my friends and family. iMac G4 upgrade RAM, new OSX, replace CDDVD

Quentin, Bucknall, nr Ludlow, Shropshire

I purchased my first Mac from Appel and had no hesitation in coming back to you for my 2nd Mac and for you swap all my info from the old to the new and clean my old Mac up so my daughter could use it. Excellent value for money but most importantly you explain everything so that even a bimbo like me can understand how the Mac works and you were so patient with me & my daughter – wouldn’t go anywhere else now !!!

13″ MacBook HD repair & supplied 15″ MacBok Pro

Nicky, Walsall, West Midlands

I just want say a great service. Done the job really quickly and professionally. Fair prices. Recommend him to any of my family who have apple computer problems. Thank you. Apple iMac 21.5″ replaced hard drive Ben, Telford, Shropshire

I found Keith through an Apple Dealer in Telford – he literally saved my life or at least that of external HDD which had died whilst my iMac was away having a full re install and therefore wiped clean.There was a major melt down in my home office as all my files were on that back upand all my photographs and all my music. I’ve since told every Mac owner I know about Appel. Data recovery external HD Laura, Stafford, Staffs

Keith @ Appel delivered a competitive quotation and delivered on cost and within timescales set. He went the extra mile. I won’t go anywhere else for mac repairs! iMac Intel 20″ & iMac G5 17″ swapped HDs & installed client’s new hd & optical drive to Intel Mac.

Lee, Telford, Shropshire

I’m delighted with the performance improvement and have already tried to contact a fellow Mac fan to recommend the SSD upgrade. Graeme, Telford, Shropshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.

Chris, Market Drayton, Shropshire

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions

iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

If you need work on your Mac look no further than Appel. Keith provides a service which goes over and above what could be reasonably expected, a rarity today. Excellence in knowledge, technical skills, value and customer service. iMac new HD installed & Time Machine data recovered Chris, Pontesbury, Shropshire

Yet again Appel has come to my rescue by supplying me with a splendid refurbished 20″ IMac! Couldn’t be more pleased! Thanks Keith! Graham, Craven Arms

I was really pleased with the repairs you did for me. You diagnosed the Macbook fault for free and put me in touch with a warranty solution from Apple rather than doing the job yourself. Great service. MacBook Pro on investigation referred to extended warranty from Apple. Jim, Telford, Shropshire

Excellent service from Appel, as always, my computer and I say thank you very much. MacBook Pro 15 screen and ac adaptor replaced. Kay, High Ercall, Shropshire

Acer Aspire PC, yes we can get PCs reliably repaired too, broken cables internally from a previous bodge job. New cable fitted and internals cleaned up including solder work.

MacBook white A1181 with no backlight on LCD. The backlight is built into the LCD on this MAcBook model so LCD panel replaced and all good.

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