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Testimonial

Julia, Ludlow

Just wanted to email you to say a massive thank you for all your help with my computer, I’m loving my new whizzy fast one & am grateful to you every day!!
Julia, Ludlow
This entry was posted in Testimonial. Bookmark the permalink.
keith cox

Tim, Norton, Shropshire
Kyle, Telford
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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service.  iBook missing foot Judy, Telford, Shropshire
My iMac 24 is brilliant and so are you. Really appreciate your knowledge and flexibility (allowing me to collect it after hours) really nice dealing with a person rather than a call centre. You’ve saved me the cost of a new iMac, really appreciate your help.
Pat, Stafford
Another iPad 2 dropped and glass did not serve. Replaced broken scree with new glass/digitiser.
So pleased to get the recommendation to get your help with my mac problems, already telling my friends ! Very pleased with my purchase of used MacBook Pro, just the job. Replaced dead 17” MacBook Pro with refurbished unit Sue, Bridgnorth, Shropshire
Just a quick note to say thanks once again for saving my bacon. Not only to turn around my iMac in the same day, fully fixed and working like a charm, but in a professional and friendly manner. You are now my first point of call for hopefully not too many problems in the future. Repair iMac 20”, replace PSU, repair system software & recover data Paul, design studio, Wolverhampton, West Midlands
Keith @ Appel delivered a competitive quotation and delivered on cost and within timescales set. He went the extra mile. I won’t go anywhere else for mac repairs! iMac Intel 20″ & iMac G5 17″ swapped HDs & installed client’s new hd & optical drive to Intel Mac.
Lee, Telford, Shropshire
My iMac recently developed a fault. The first “port in a storm” was to contact Appel who diagnosed a hard drive malfunction, and recommended a replacement. An updated spec drive was subsequently installed, and the system now functions perfectly. Keith Cox gave a speedy, cost effective and efficient service. Without hesitation, I would recommend his business to other Mac users. iMac 21.5” replace faulty hard drive Alan, Little Wenlock, Shropshire
I cannot praise Appel enough, The last time you came, there had been a lightning strike in our area, so the problem was more complex than usual, but you soon had it rectified. I would be lost without your continuing help, you are always there at the end of the phone and respond so quickly. Many thanks for all your previous help. MacBook Unibody on-site call to reset logic board, PRAM & re-install all software.
Joyce, Shrewsbury, Shropshire
The hard drive in my recording studio iMac went bang midway through recording an album with potentially disastrous consequences. Keith at Appel came to the rescue quickly and provided a great service at a very reasonable price. Highly recommended! 21.5″ iMac recovered all data from faulty HD and installed new Matthew, Wolverhampton, West Midlands
A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire
Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved. 24″ iMac replaced hard drive & power supply plus RAM upgrade Derek, Shrewsbury, Shropshire
Responsive, more knowledgeable than the Genius Bar, and not some 20 year old who knows nothing in a stack them high, sell them cheap, technology warehouse. MacBook black replaced DVDRW and fitted replacement keyboard
Simon, Church Stretton, Shropshire
Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced. Chris, Telford, Shropshire
13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.
Thank you so much for sorting out the problems with my daughter’s MacBook. For an IT idiot like myself, your service was brilliant. You were so helpful and explained the problems in terms I could understand and completed the work in a far shorter time than expected. I have to say that I was also very pleasantly surprised by the bill! My daughter is delighted to have her computer back in plenty of time for her summer work for university. MacBook replace HD Install new OS
Sarah, Much Wenlock, Shropshire
iPhone 4 refusing to boot past Apple logo then dies. Reset the firmware and installed new battery and all is well again.
Your service was quick, efficient and very effective, fixing what I thought was wrong and some other things I didn’t know were wrong. If you were based in France you’d see me more often! MacBook Pro replaced faulty trackpad & HD IR cable   Gerard, Heurtevent, France
Once again you came up trumps, my eldest boy’s macbook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis-diagnosed as logic board when pins on ac adaptor were faulty. Paul, Wolverhampton, West Midlands
My iMac died.  I rushed it over to Keith at Appel who diagnosed a dead power supply.  He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed.  Then disaster struck – it died again the same day. Back to Keith the following morning.  He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands
Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs
In the time of urgent need Appel were there on a Sunday morning to diagnose my computer problem. With calm, speed and efficiency the problem was solved, and the system upgraded, at a very competitive price. Impressive and highly recommended. Richard, Wimborne, Dorset
Fantastic, friendly, efficient service.  Unlike all other apple repairs, will diagnose problem without a charge. Supplied refurbished MacBook Pro unibody with part exchange old MacBook Pro uneconomic to repair   Antonia, Craven Arms, Shropshire
I have no hesitation in recommending Appel. I have used them on several occasions and always found them to be professional and cost effective. Mac Mini strip & clean logic board and replace faulty RAM.
Ian, Crewe, Cheshire
Just wanted to let you know what an improvement the upgrade has made on the MacBook. Much faster and improvements with the OS and Office 365, which installed easily and brought all my mails etc over without the errors shown on MS2011. Many thanks, Jamie Jamie, Newport, Shropshire
I have bought two refurbished Macbooks from Appel. Keith is friendly and helpful and will go out of his way to solve problems, his pricing is very fair and this level of personal service is hard to find anywhere. Refurbished Black Mac Book supplied   Stuart, Shrewsbury, Shropshire
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