Testimonial

June, Telford, Shropshire

MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook.

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appelkc

29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Adam, Telford, Shropshire

Roger, Hednesford, Staffs

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I can’t thank you enough for saving my Mac from what I thought was a total meltdown! Your fantastic professionalism and expertise coupled with your calm friendly and swift service helped make a stressful event very bearable! Thank you again. MacBook Pro 17 replaced faulty RAM & set up Time Machine Andy, Edinburgh, Scotland

Keith’s service at Appel.me is excellent. He always gives us great service, prompt updates and advice on our Mac repairs. His service is always excellent value as he looks for the low cost solution first which in this day and age is quite rare to find. Various MacBooks & MacBook Pros Karl, Walsall, West Midlands

20″ iMac starts up to black screen. Diagnosed failed HD. Hard drive replaced with new and new software installed. Data recovery on original successfully recovered critical data for client and migrated to new HD. OS was terminally damaged on original HD so data migration had to be done manually including repair and resetting of all file permissions.

Many thanks Keith for excellent and fast service in diagnosing and repairing my iBook G4. Up and running again within the day. Tony, Wolverhampton, West Midlands

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

I have known Keith for nearly 27 years – and during which time, (apart from the world-travelling Apple events we have been to) I have bought all my business Macs – and personal ones from him too – and that’s been quite a few over the years. I am pretty switched on with Mac software & kit – and support my own customers on a daily basis – buy occasionally you get a curved ball you can’t solve. A quick call to Keith – solves it every time – he knows Mac things better than anyone I know. Nothing is … Greg, Telford, Shropshire

@appelkc Thank you for helping one of our students!” MacBook crashed hard disk replaced and all data recovered. UniOfBuckigham

I just want say a great service. Done the job really quickly and professionally. Fair prices. Recommend him to any of my family who have apple computer problems. Thank you. Apple iMac 21.5″ replaced hard drive Ben, Telford, Shropshire

Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed Alan, Telford, Shropshire

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

MAcBook Pro 13″ has wireless dropping off frequently. Checked all internal components and HD failing. Replaced HD, installed virgin OS X and all works fine. Migrated client data and back to square one. Investigation ongoing.

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire

The hard drive in my recording studio iMac went bang midway through recording an album with potentially disastrous consequences. Keith at Appel came to the rescue quickly and provided a great service at a very reasonable price. Highly recommended! 21.5″ iMac recovered all data from faulty HD and installed new Matthew, Wolverhampton, West Midlands

Nobody knows Mac’s like Keith, the go to man for 20 odd years for us. Various iMac & MacBook Pro repairs David, Wrexham, Clwyd

I was delighted that Keith could examine and diagnose my ailing PowerBook G4’s sickness. He breathed at least another year’s life into it. PowerBook G4 12” cleaned & set up backup Chloe, Ludlow, Shropshire

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle. Mitch, Wolverhampton

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire

Keith is a miracle worker. Like a skilled surgeon he managed to revive a very sick mac and bring it back to life. He is a life saver and he is also a very nice man. If I ever have computer issues, he is the first and only person I call. iMac HD repair plus on-site file sharing & comms support. Louise, Oswestry, Shropshire

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

Just wanted to say a huge thank you for the effort in fixing my Macbook Pro. I’m getting things reinstalled now and it’s chugging along nicely with no issues. It was a delight to meet you and extremely reassuring to have someone with your depth of experience working on my machine. I do love an “old school” workshop and yours filled me with confidence. I couldn’t be happier with the service I received. Mike, Sutton Coldfield

Hello Keith, Thank you so much for mending my laptop you are a true gent and its so nice to meet someone who’s does what they say there going to do and does it properly. Mandy, Telford

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