Testimonial

Leah, Stafford

Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend.

Leah, Stafford

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Yvonne, Walford, Shropshire

Keith, Llangollen

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service. iPad 3 repair new glass digitiser Derek, Albrighton, Shropshire

Keith is reliable, expert, quick and great value for money. A real find and I would not hesitate to recommend him to anybody who uses Macintosh commercially or for recreation. 17″ MacBook Pro data recovery & LCD screen replacement. Trevor, Telford, Shropshire

iPhone 4 refusing to boot past Apple logo then dies. Reset the firmware and installed new battery and all is well again.

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

I was overjoyed with the speed and professionalism of your service. It is very reassuring to know that you are only a phone call away! Various Mac repairs. Becki, Welshpool, Powys

At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work. Paul, Telford, Shropshire

iMac 21.5″ random advertisements appearing in Safari and running very slow. Adware Medic installed and some rogue software deleted. Restart & run again all clean & good.

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

“A fantastic service! My Computer, wireless system and hard drive went down all at the same time! I was losing a lot of business, but after a panic stricken phone call to Appel, they came round, sorted everything out and I was up and running again within hours! I cannot praise them highly enough. Thanks for saving my bacon Appel!” iMac G5 and Zyxel router fixed loss of internet connection. Telford, Shropshire Artist

Client just called and has installed Yosemite on a 6 year old Mac. Appel do NOT recommend installing Yosemite on any Macs over 2 years old. This client is fetching his MAcBook in today and all that can be done is to erase the hard disk 7 install a compatible OS for his machine.

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

I have used Keith to service my MacBook a few times as had a couple of problems and has saved my life on more than one occasion when things have crashed. Always helpful and knows his stuff when it comes to Macs which is a rarity . Always quick and no fuss. Totally recommend him to any Mac users. Miichael, Telford, Shropshire

27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

I’ve used Appel a couple of times now and the service has been excellent. It’s nice to know that, although my Apple kit is a little old (G5 iMac and G4 powerbook), there is somebody local who you can trust and who will get things back up and running. I wouldn’t hesitate to recommend Appel to family and friends. First class service, keep up the good work. Repair iMac G5 20″ with new psu & hard disk. Mike, Telford, Shropshire

Nobody knows Mac’s like Keith, the go to man for 20 odd years for us. Various iMac & MacBook Pro repairs David, Wrexham, Clwyd

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved. 24″ iMac replaced hard drive & power supply plus RAM upgrade Derek, Shrewsbury, Shropshire

Just wanted to say thank you for an excellent job on the screen replacement. We are delighted with it. New glass fitted to iMac 21.5″.

Alex, W Mids

Over several years, and at least 3 refurbished Macs books as well as a major repair on my pre-Intel desktop dinosaur, I have been very happy with Keith’s technical skill; dedication to trouble shooting; availability for managing all kinds of technical crises and his sense of humour. I’ll probably have to send computers to you from France, asI doubt I’ll be able to find anyone close to your ability there. Supplied MacBook Pro 13” refurbished Erica, London

Keyboard replacement for my MacBook, done while I waited. Not only quick, efficient, professional and helpful, but economical as well. All repairs/upgrades for my Apple stuff will definitely be done at Appel Service in future. Why pay more to get less? 13” MacBook faulty keyboard replaced David, Leominster, Herefordshire

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

Exceptional service as always from Keith at Appel, elderly iMac given a new lease of life and contents of little iBook carefully transported to new Macbook Pro. Unless you’ve filled it with treacle, he can probably get your precious machine humming along again in no time. Mac wizard and nice bloke too! iMac capacitor repair on logic board. Kath, Telford, Shropshire

This is the second time I’ve used Appel’s services, due to a failed video chip on my MacBook. Both times Keith has been extremely helpful and gone the extra mile to assist me and ensure my issues are resolved. Thanks again Keith, you managed to turn a stressful situation into a manageable one and should anyone I know have any Apple related issues, I know where to point them. Thanks again. Edward, Telford

My hard drive failed in one of our busiest periods of the year. Appel received my iMac on Friday afternoon, and I was up to speed again by Monday lunchtime (all data intact). That’s what I call service! 24” iMac new HD & data recovery Rich, Design Studio, Wolverhampton, West Midlands

Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs

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