Testimonial

Leah, Stafford

Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend.

Leah, Stafford

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keith cox

Yvonne, Walford, Shropshire

Keith, Llangollen

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Awesome, thanks Keith

Richard, Bridgnorth, Shropshire

I have known Keith for nearly 27 years – and during which time, (apart from the world-travelling Apple events we have been to) I have bought all my business Macs – and personal ones from him too – and that’s been quite a few over the years. I am pretty switched on with Mac software & kit – and support my own customers on a daily basis – buy occasionally you get a curved ball you can’t solve. A quick call to Keith – solves it every time – he knows Mac things better than anyone I know. Nothing is … Greg, Telford, Shropshire

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro. Kay, High Ercall, Shropshire

iPhone 5S new screen fitted & ready to go. Roger, Shrewsbury, Shropshire

Came to you with a poorly MacBook with a corrupt hard drive .. My machine was tested and repaired in a relatively short space of time and still now is used to play music to over 2000 climbers a week !! Week in week out 🙂 You are an official Mac God !! Robbie, Shrewsbury, Shropshire

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved. 24″ iMac replaced hard drive & power supply plus RAM upgrade Derek, Shrewsbury, Shropshire

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful. Supplied LHS fan for 15” MacBook Pro Ali Mark Oswestry, Shropshire

Top job on my quad core i7 iMac when the hard drive packed up. Keith fitted a new replacement and saved a lot of my vital data, fast service and good prices. Many thanks, you are my first call from now on. iMac 27” replaced faulty hard disk & data recovery. Phil, Sutton Coldfield, West Midlands

@appelkc Thank you for helping one of our students!” MacBook crashed hard disk replaced and all data recovered. UniOfBuckigham

“This guy really can carry out repairs / replacements of components on computer circuit boards. I can’t recommend the service Keith provides highly enough. I took my dead MacBook Pro in to the offices on Friday Lunchtime, it was repaired and I picked it up less than 24hrs later. FANTASTIC. The cost was 1/3 of what I had been quoted by anybody else, which made the repair very affordable. Keith, also, provided a software solution to help prevent the same thing happening again. Thanks very much Kei… Telford, Shropshire photographer

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

We’d like to say that we found the service assessment and advice to be realistic and practical. The cost was in line with our expectations. Chris & Jane, Wem, Shropshire

Does what it says on the box… no nonsense, no shocks, just honest Mac repairs. Everyone should have an Appel! New fan fitted to MacBook Pro Andrew, Shrewsbury

Difficulty setting up wireless printer was resolved by completing the setup using a fixed USB connection to install all drivers & updates. Then removed cables & finished wireless setup. All good.

External hard drive dropped. Diagnosed displaced or broken heads. Sent to specialist laboratory for strip down & rebuild in clean environment for best chance of full data recovery.

Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.

Chris, Market Drayton, Shropshire

I am delighted with the speed and reliability of my internet access since you replaced my comms pcb and upgraded my memory. Having only recently moved to this area I am so pleased to have found such a friendly and reliable Apple expert (and a fraction of Apple’s pricing!). I have been recommending you to all Mac owners I know. Thanks for all your help, excellent service. MacBook wireless card replacement

Sue, Shrewsbury

Another MacBook Air repair with liquid damage. Replaced keyboard. recovered data from SSD, reformatted and set up with original data & new OS. 100% data recovery & works fine now.

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire

Keith’s prompt diagnosis and repair of my a Mac filled me with confidence, and enabled me to get back to my business with relatively low downtime. iMac 20″ replaced HD & set up James, Shrewsbury, Shropshire

15″ MacBook Pro Unibody i7 upgrade RAM & replace failing HD. Permanent errors on hard drive but managed to repair temporarily and recover all data. 2 x 4G RAM fitted, new drive & data recovery completed. NB we have software to test integrity of drives in more detail than Apple’s Disk Utility. Sometimes a pass in Disk Utility does not mean the disk is OK as experienced by this client. Symptoms are slow performance and poor data transfer speeds.

Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15. We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard John Dalby, Shrewsbury, Shropshire

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