Testimonial

Leah, Stafford

Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend.

Leah, Stafford

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keith cox

Yvonne, Walford, Shropshire

Keith, Llangollen

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

Faced with a blank screen on my MBP, I was dreading the cost of purchasing a new Mac and weighing the implications of having to update all my software to whichever OS was dished out to me in the process. Fortunately, Keith at Appel assured me that there was still plenty of life left to my MBP, and a week later, the laptop was returned to me as good as new, with a reconditioned logic board, a new (and much larger) HDD, extra RAM, a spare battery and a replacement case (the original was damaged ar… G. Limor, London

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board Rose, Telford, Shropshire

Just a quick note to say thanks once again for saving my bacon. Not only to turn around my iMac in the same day, fully fixed and working like a charm, but in a professional and friendly manner. You are now my first point of call for hopefully not too many problems in the future. Repair iMac 20”, replace PSU, repair system software & recover data Paul, design studio, Wolverhampton, West Midlands

Brisk, cheerful and competent service for my iMac – most recommended. 20″ iMac repair Richard, Church Stretton, Shropshire

Appel is by far the best place for my growing apple needs. We wouldnt go anywhere else as you can’t beat Keith’s knowledge, honesty, experience and not to forget his natural charm and good looks!!! Highly recommended, keep up the good work. Daniel, Telford, Shropshire

Charges were reasonable considering the length of time of the consultation. very fair and transparent. PowerMac G5 software issues resolved. Birmingham movie editor

Very knowledgeable, helpful and cost effective. Tony, Wolverhampton

A quick note to thank you for the quick repair of my iMac. Things are running nicely now and everything seems to be working fine. I was very impressed that you fixed it in just an hour while I waited, and although I didn’t understand at times what you were telling me your in-depth knowledge makes you my first port of call in the future!! I will certainly recommend you to other Apple friends. Tim, Norton, Shropshire

Keith was very friendly, knew exactly what he was talking about, and provides great value for money. He was willing to work with us to repair the mac’s at times suitable to us and was very professional. We’ll definitely use Appel again! Repair Intel iMac 20″ replaced HD, cleaned and reconfigured. Karl & Joe, Welshpool, Powys

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24” replace faulty video card & software updates. Mark, Newtown, Powys

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

The service was great, dropped the iPad off with you for you to assess what was wrong and was told the same day and then all options were advised and as soon as the school decided what they wanted to do the work was carried out quickly and I picked the iPad up a couple of days later. Very good customer service and very promptly carried out. Will definitely be coming back to you for more fixes in the future. Stuart, Telford, Shropshire

Service and technical knowledge absolutely first class. Made every effort to repair hard disk on Macbook Pro. New disk was eventually needed but great efforts gone too to try and repair beforehand. MacBook Pro data recovery & fit new hard disk Jon, Wem, Shropshire

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

I was delighted that Keith could examine and diagnose my ailing PowerBook G4’s sickness. He breathed at least another year’s life into it. PowerBook G4 12” cleaned & set up backup Chloe, Ludlow, Shropshire

I recently asked Appel to add some extra memory to my MacBook Pro. It was done the same day and while I waited. Brilliant! MacBook Pro 13 RAM installed. Hugh, Telford, Shropshire

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

MacBook Pro 13″ liquid damage. Stripped down to find keyboard and internals have been flooded with coffee. Requires new keyboard and possibly logic board which can be expensive! Client collected and may return.

Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15. We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard John Dalby, Shrewsbury, Shropshire

I wouldn’t go anywhere else and nobody is allowed to touch my Macs except you. PowerMac G5 overhaul. Mark, Printer, Telford, Shropshire

***** Fantastic support from Keith, got me in same day to fix my MAC book Pro. Good professional, would recommend for anyone who needs help with Apple devices. Stuart, Hinstock

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