Testimonial

Len, Broseley, Shropshire

I was pleased to find a Mac person who actually does know about Macs, not always been like that and also a very generous man. iBook G4 14” installed new HD & Mac OSX

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29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

John, Shrewsbury, Shropshire

Andy, Edinburgh, Scotland

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

Once again excellent & friendly service, prices are unbeatable and Keith helpful and honest as always. MacBook Pro Unibody 13″ replaced broken glass screen and LCD. Malcolm Wednesbury, west Midlands

Just a quick note to thank you for your advice and help sourcing my new iMac. It’s much faster than expected, with a stunning display and almost silent. Glyn, Montgomery, Powys

Delighted with my MacBook Pro and all the after sales help from Keith. I recommend him to others considering an Appel. Supplied refurbished Mac and ongoing support. Catherine, Much Wenlock, Shropshire

iPad 4 fitted new charging port and reset main board. Works & charges now

Keith came out to my house almost immediately when I had a problem – it was fixed so that I lost little time and important data that I was concerned may have been lost was restored. iMac repair, data recovery and set up backup solution. William, Bridgnorth, Shropshire

Brisk, cheerful and competent service for my iMac – most recommended. 20″ iMac repair Richard, Church Stretton, Shropshire

2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.

Very friendly and honest service with no charge for fault finding, I wont use anyone else! Oliver, Shrewsbury, Shropshire

Just a quick note to say thanks once again for saving my bacon. Not only to turn around my iMac in the same day, fully fixed and working like a charm, but in a professional and friendly manner. You are now my first point of call for hopefully not too many problems in the future. Repair iMac 20”, replace PSU, repair system software & recover data Paul, design studio, Wolverhampton, West Midlands

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller. Faults and Solutions

I was really happy with the service you provided. It was quick and efficient and you kept me informed of what was happening all the way through. You were also easy to get hold of and replied to my messages etc. quickly. I will definitely use your service again, if the need arises. You were also much cheaper than the apple store! Vintage Mac PowerBook G4 17″ new LCD fitted Kevin, Shrewsbury, Shropshire

Google review “Tony – Highly recommend! Keith did a battery replacement for my Macbook and now has the battery life like a brand new Macbook. Keith had also worked his magic on fixing other aspects. Overall, a brilliant service and also reasonably priced!” Tony,Telford

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

Very reasonably priced and very comprehensive test of my iMac which allowed me to make an informed decision about its future. Keith Cox at Appel would always be my first choice for repairs/maintenance/upgrades of Apple products. 27″ iMac with USB fault David, Leominster, Herefordshire

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced. Chris, Telford, Shropshire

I have been coming to Keith for a number of years both for repairs on new macs and restoration of older ones that are too good friends to loose. As a non tekkie I find his expertise awe inspiring, always does the repair (or nearly always) and seems to be able to conjure spares out of no where. Nice coffee too! Malcolm, Wem, Shropshire

iPad Mini with badly cracked screen was challenging to resolve as internal cables were damaged as a result of damage as well as a short on the main board. This would normally have been uneconomic to repair but our engineers were able to resolder and repair the board & keep the cost under £100 for the total repair.

Just a quick line to say Wendy is delighted with the upgrades in her Mac. Its more than given it a new lease of life, in fact, its quicker than its ever been, and many thanks again.

Jeff, Oswestry, Shropshire

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit. MacBook Pro 13″ RAM upgrade Mike, Shrewsbury, Shropshire

I am very happy to have found you after feeling rather in the wilderness with any Mac support near by. I happily spend an hour’s drive to get to your place loaded with my MacMini because within a very short time you not only answer all my questions concerning iPhone, Back ups, Time machine and Video receptions but also recommended a very efficient backup system to archive my photography and video/film work. As a pensioner I have to be careful with money I can afford but I felt the pricing was… Wilf, Oswestry, Shropshire

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

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