Testimonial

Lez, Ludlow, Shropshire

I have dealt with a few IT “gurus”in the past but Appel top them all…….many thanks. 27” iMac repair

This entry was posted in Testimonial. Bookmark the permalink.

keith cox

Chris, Telford, Shropshire

Stuart, Telford, Shropshire

More info & directions

Services
Apple Macs
- Examples only please tel for latest stock
News

Client testimonials

See FIXED! menu above for full text & other testimonials

Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

See FIXED! menu above for full text & other testimonials

Testimonials

I was amazed how quickly my problem on my Macbook was sorted. It has been working perfectly since. The staff were so friendly and helpful. Replaced DC in port on MacBook Margaret, Cannock, Staffs

Appel Mac repairs are outstandingly good, highly professional and offer a service second to none when it comes to diagnosing problems and most importantly fixing them. I contacted Keith when my hard disk failed on upgrading OSX, he quoted me a price for the hard drive and fitting it (as well as securely destroying the old one). I took the Mac in on Friday night and it was ready and waiting at 9am the next day. I couldn’t fault the service. I said it at the time, and I’ll say it again, Keith, you… Stephen, Wellington, Shropshire

Although I’m now in Edinburgh (so not exactly local anymore) I still wanted Keith to fix my laptop; he was cheaper than anyone up here, and I trust him implicitly. Posting was easy and I had a happy Mac back very quickly. Wouldn’t hesitate to recommend & repeat. Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! Shropshire rocks! MacBook Air replacement of HD plus data recovery & transfer. Rachel, Edinburgh, Scotland

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

My Apple iMac died this morning… However, Keith Cox at https://www.appel.me.uk in Wellington was able to replace the power supply on the spot and save the day (and my sanity)! I thoroughly recommend him for any Mac problems & repairs. Jenny, Cressage, Shropshire

Thanks for the new battery fitted with the ‘while you wait’ service the other day to my laptop. All fine and dandy! MacBook 13″ battery replaced Paul, Wolverhampton, West Midlands

I was very happy with the work carried out on my Mac. Quick turn around and the problem sorted. Brilliant. 15″ & 17″ MacBook Pro replaced hard drives, data recovery and transfer Billy, Shrewsbury, Shropshire

The service was very prompt and very competent. Very happy with the personal contact and the flexibility around our needs for dropping off and picking up. Computers are working very well. Very satisfied customers. MacBook fit new hard drive and test. Pauline, Writer’s Assoc, Welshpool, Powys

There’s nothing worse than a tight deadline and a dead Mac! Appel recovered all my files from unresponsive ibook and rebuilt good-as-new overnight. Great value and quick turnaround! The only people I would trust with my Mac. 13″ MacBook Pro recovered all from failed hard disk and migrated to new drive. Jo, Kelsall, Cheshire

New battery fitted to Retina MacBook Pro. Brilliant service, efficient and perfect. Keith not only changed the battery for my old Macbook Pro, he also fixed bottom case foot, which is more than what I expect. Thanks for Keith, I’d managed to finish my work on time and no need to postpone any deadlines. Judy, Shrewsbury

Another iPad 2 dropped and glass did not serve. Replaced broken scree with new glass/digitiser.

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

Thank you for sorting my problem with my iMac, you offered a friendly service did the repair quickly at a sensible price. I would recommend you to family and friends. Thank you

iMac 21.5″ re-installed Mac OS & supplied Time Machine backup drive

Peter, Ketley, Telford, Shropshire

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

Many thanks. You recently repaired my Macbook which had developed a distortion, which you repaired promptly and I have had no further trouble. I am therefore an entirely satisfied customer who would readily come back, and I recommend you to others. MacBook unibody replace LCD & glass Derek, Kidderminster, Worcestershire

Running slow MacBook Pro 13 and sometimes not booting. Removed HD & tested as faulty then died. Replaced HD, data recovery on original and transferred all client recovered data to new drive. Boots every time, running mush faster & all client data recovered

The service from Keith at Appel was great – very speedy response and efficient. They even managed to squeeze me in, at short notice, before Christmas! No problems since! Install new iMac and manually migrate everything from a non Migration Assistant compatible Mac.

Trish, Shrewsbury, Shropshire

iMac 21.5″ random advertisements appearing in Safari and running very slow. Adware Medic installed and some rogue software deleted. Restart & run again all clean & good.

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

Just thought I would drop you a line to say thank you for fixing my mac. As you are aware I was about to scrap the computer and buy a new mac! You have saved me a tidy sum, you have also rescued me from the world of PC’s!! I will take care of my beloved mac, but rest assured in the unlikely event that it should fail, I know I will bring it back to you. Repair logic board MacBook & replace keyboard James from Northwich, Cheshire

Thanks to Appel for trying to save me money by finding a cheaper solution to my dead cinema screen. Unfortunately the cheap option didn’t work but they did source a new graphics card which worked a treat and my mac and two screens are once again fully functional. I was very happy with the service. MacPro faulty graphics card tried alternative but had to import original from US.

Wendy, Henley, West Midlands

Keith was brill. I had managed to spill some water on my Mac over a bank holiday weekend and he sorted the problem expertly, even helping me out on the bank holiday itself. Knowledgeable, flexible and sensibly priced. Highly recommended Rob, Shrewsbury, Shropshire

Latest

Mac broken and working from home?
Appel wish you a Happy & Prosperous New Year
Easter’s coming & time to clear some stock!
Appel wish all our customers a Merry Christmas & Happy New Year
Refurbished & pimped Macs May 2017

Sign up for Newsletter

keith cox

Login