Testimonial

Malcolm Wednesbury, west Midlands

Once again excellent & friendly service, prices are unbeatable and Keith helpful and honest as always. MacBook Pro Unibody 13″ replaced broken glass screen and LCD.

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29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Mike, Telford, Shropshire

Philip, Kidderminster, Worcestershire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere. MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates Mark, Birminmgham, West Midlands

Forgot to let you know I got the Macbook back last week and it all seems to be working fine. Thanks

17″ MacBook Pro repaired logic board Andrew, Newcastle upon Tyne, Tyne & Wear

Black MacBook client replaced HD themselves and not working, will not install OS. Reformatted new HD and set up with new OS. Failed hard drive is now working as it should

Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard drive Karen, Telford, Shropshire

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

Excellent service. iPhone 5 and iPod touch screens needed replacing. iPhone 5 done within 24 hours and very reasonable cost. Thank you! Maurice, Shrewsbury, Shropshire

I was really pleased with the repairs you did for me. You diagnosed the Macbook fault for free and put me in touch with a warranty solution from Apple rather than doing the job yourself. Great service. MacBook Pro on investigation referred to extended warranty from Apple. Jim, Telford, Shropshire

Would not hesitate to use you again. I don’t do emails but as you did a good job on my 5 year old 17″ MacBook Pro I made an exception. New HD and overhaul. Dave, Telford, Shropshire

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

I have used Keith for a number of years now and he has always provided great service and sorted out problems big and small with a range of different Mac’s. Always a quick and efficient service and with reasonable prices. MacBook Pro fan replaced and reseated hinges. Robin, London & Shropshire

Thank you for your very friendly and much appreciated expert and professional help and advice in resolving the several software issues with my 27 inch iMac. Thank you too for keeping me updated on the progress of the work, albeit you repaired my iMac very promptly, and the very detailed report on all the work you carried out together with advice for future use of my iMac. I am most grateful for your excellent customer service. I will most definitely be using your all round first class services a… John, Machynlleth, Powys

Thanks for the excellent service regarding our iMac repair/upgrade. Intel iMac 24″ RAM upgraded. John, Telford, Shropshire

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

Safari running slow and unusual windows appearing. You may have malware installed called adware. Remove by downloading the free Adware Medic. It updates every time you use it & if it helps plea make a donation when you use it.

Quality Apple iPhone screen replacement, great service. Richard, Telford

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

Keith has saved my Macbook Pro’s twice in the last five years when on both occasions I thought all was lost, he is simply gifted (!) ….and I am very grateful! Keith provides not only the highest technical expertise but the honest advice and calm problem solving we all need in the face of a Mac meltdown, and he does it as soon as he can and he delivers, thank you Keith! I will continue to travel long distances for him to sort my Mac.

MacBook Pro 17″ Replaced faulty RAM then replaced logic boa…

Andy, Hereford & Edinburgh

My iMac 24 is brilliant and so are you. Really appreciate your knowledge and flexibility (allowing me to collect it after hours) really nice dealing with a person rather than a call centre. You’ve saved me the cost of a new iMac, really appreciate your help.

Pat, Stafford

As always a great, timely, profession service. Thanks Keith. Mac Book Pro 13 replaced expanded battery and repaired casing Tom, Telford, Shropshire

Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement. Replaced PSU in iMac 24″ David, Shrewsbury, Shropshire

What Keith and Appel bring to the local Mac World is reassurance and convenience – the knowledge that any problems will be dealt with quickly, efficiently and reasonably. Supplied used iMac 27″ Alan, Telford, Shropshire

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

New battery fitted to Retina MacBook Pro. Brilliant service, efficient and perfect. Keith not only changed the battery for my old Macbook Pro, he also fixed bottom case foot, which is more than what I expect. Thanks for Keith, I’d managed to finish my work on time and no need to postpone any deadlines. Judy, Shrewsbury

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