Testimonial

Malcolm, Wem, Shropshire

When my mac goes down Keith can do the most amazing things to it, the Mac smiles and so do I.

13” MacBook replace HD & battery

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appelkc

29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Sue, Bridgnorth, Shropshire

Malcolm, Telford, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

***** Fantastic support from Keith, got me in same day to fix my MAC book Pro. Good professional, would recommend for anyone who needs help with Apple devices. Stuart, Hinstock

15″ MacBook Pro Unibody i7 upgrade RAM & replace failing HD. Permanent errors on hard drive but managed to repair temporarily and recover all data. 2 x 4G RAM fitted, new drive & data recovery completed. NB we have software to test integrity of drives in more detail than Apple’s Disk Utility. Sometimes a pass in Disk Utility does not mean the disk is OK as experienced by this client. Symptoms are slow performance and poor data transfer speeds.

Appel Mac repairs are outstandingly good, highly professional and offer a service second to none when it comes to diagnosing problems and most importantly fixing them. I contacted Keith when my hard disk failed on upgrading OSX, he quoted me a price for the hard drive and fitting it (as well as securely destroying the old one). I took the Mac in on Friday night and it was ready and waiting at 9am the next day. I couldn’t fault the service. I said it at the time, and I’ll say it again, Keith, you… Stephen, Wellington, Shropshire

Your service was quick, efficient and very effective, fixing what I thought was wrong and some other things I didn’t know were wrong. If you were based in France you’d see me more often! MacBook Pro replaced faulty trackpad & HD IR cable Gerard, Heurtevent, France

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Quick personal service. Explained the problem simply and clearly and dealt with it in a very professional way. Replaced logic board MacBook Pro 17”

John, Shrewsbury, Shropshire

You repaired my MacBook Pro and a fine job you did on it. I was very impressed that you didn’t go for the easy and most costly option first and tried to re connect the video chip with the attendant cleaning off of the original compound. but eventually the new board had to be ordered and installed. You also increased the memory and put in a new battery. I am pleased to report the unit is working well . Thank you for all the care and attention you gave to the laptop and me (the customer). I w… Will, Brewood, Staffs

Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire

You rescued me from a right mess, I dropped my MacBook off after playing golf on the Friday and collected it on the Monday, fixed and upgraded and even better than before I messed it up. Many thanks for a great service. MacBook 13″ resolved software issues and slow running using diagnostics & repair software Philip, Kidderminster, Worcestershire

@appelkc Thank you for helping one of our students!” MacBook crashed hard disk replaced and all data recovered. UniOfBuckigham

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

Keith Cox of Appel has been my first port of call for several years when I have had problems with my Macs, whether they be hardware or software related. He is always very helpful and I continue to rely on his expertise and, where necessary, his contacts. MacBook Pro 13” software housekeeping & install ClamXav protection Nigel, Shrewsbury, Shropshire

Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of… Roger, Hednesford, Staffs

27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.

Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced. Stuart, Shrewsbury, Shropshire

When Apple tell you that your beloved iMac is “vintage” and not worth repairing, do not despair, contact Appel and they will sort you out. We cannot recommend their service too highly. iMac G5 logic & HD repair.

Kevin & Julie, Merseyside

My iMac seems to be running perfectly and it’s faaaasssttt! Thank you for sorting it so quickly Zanny, Telford

Just to say many thanks for fixing my G5. It’s great to have it up and running again. Replaced PSU PowerMac G5 Tim from Redditch, Worcestershire.

I wouldn’t go anywhere else and nobody is allowed to touch my Macs except you. PowerMac G5 overhaul. Mark, Printer, Telford, Shropshire

The new video card for my iMac is running very well, so I am a happy customer. iMac new video card sourced and fitted. Martin, Telford, Shropshire

MacBook Air with pint of beer spilt on it. Took over a week but resurrected after chemical clean and couple of new parts. All data saved and works like new. Jack, Telford, Shropshire

I had an iPad screen replaced and a little damage to the case repaired. The work was done on time and at a reasonable price. I was very happy with Appel’s service. Derek, Albrighton, Shropshire

20″ iMac starts up to black screen. Diagnosed failed HD. Hard drive replaced with new and new software installed. Data recovery on original successfully recovered critical data for client and migrated to new HD. OS was terminally damaged on original HD so data migration had to be done manually including repair and resetting of all file permissions.

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