Testimonial

Marianne, Shrewsbury, Shropshire

For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service!

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Simon, Newport, Shropshire

Peter, Telford, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Faced with a blank screen on my MBP, I was dreading the cost of purchasing a new Mac and weighing the implications of having to update all my software to whichever OS was dished out to me in the process. Fortunately, Keith at Appel assured me that there was still plenty of life left to my MBP, and a week later, the laptop was returned to me as good as new, with a reconditioned logic board, a new (and much larger) HDD, extra RAM, a spare battery and a replacement case (the original was damaged ar… G. Limor, London

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved. 24″ iMac replaced hard drive & power supply plus RAM upgrade Derek, Shrewsbury, Shropshire

“I was extremely impressed with both the speed of response / service and the level of communication from Keith. I was kept in the loop with the problem, the diagnosis and the process of repair. Keith would be the first port of call for any further problems I may have. Intel iMac failing to start up fixed combination data corruption and hardware fault. Crewe home office user

A tricky problem, source unknown, but sorted by Keith with a great deal of patience and perseverance. All data retrieved and all external hard drives functioning again after many hours of work. I couldn’t thank Keith enough. I really was very grateful indeed! Intel iMac 24 backup drive problems resolved.

Sheila, Market Drayton, Shropshire

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

Thank you for the excellent level of help you gave when my G5 died in December. I was more than impressed that you were happy to carry out full diagnosis while I waited and that you salvaged all my data without any drama. To find such a friendly and highly professional service, without exorbitant charges, was far more than I had hoped for. I hope my new Mac will be trouble free for a while, but if not, I know where to come! iMac G5 17″ full data recovery. Andy, Oswestry, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

Keith’s prompt diagnosis and repair of my a Mac filled me with confidence, and enabled me to get back to my business with relatively low downtime. iMac 20″ replaced HD & set up James, Shrewsbury, Shropshire

What can I say about the service from Keith at Appel? Excellent service, help and advice. Why go anywhere else? Nik, Wellington, Shropshire

Just a short note to thank you for the efficient and expert way you have fixed all the various problems we have had with our two MacBooks over the last eighteen months. 13″ MacBooks fitted new HDs, batteries and fixed adware issues. Graham, Craven Arms, Shropshire

Just a quick note to say thanks again to Keith for his excellent service. My wife’s old white MacBook was on it’s last legs so he supplied us with an excellent 13″ MacBook Pro for a very reasonable price. Graham, Craven Arms, Shropshire

I was very happy that you managed to breathe more life into my powerbook & also make it look pretty again! Andrew, Designer, Telford, Shropshire

Thank you for your very friendly and much appreciated expert and professional help and advice in resolving the several software issues with my 27 inch iMac. Thank you too for keeping me updated on the progress of the work, albeit you repaired my iMac very promptly, and the very detailed report on all the work you carried out together with advice for future use of my iMac. I am most grateful for your excellent customer service. I will most definitely be using your all round first class services a… John, Machynlleth, Powys

iPad 2 nightmare repair. When screen was smashed it fractured some internal cables. Playing hunt the fault with a box of new parts was no fun.

I’m extremely happy with my rejuvenated 2005 PowerBook G4, it’s running better than ever since its hard drive transplant & I’m relieved to know I have somewhere that can rapidly & expertly fix my vintage Mac at an affordable price, especially as Apple themselves are unable to repair anything they consider an antique. PowerBook G4 15 HD replacement & data migration. Richard, Staffordshire

External hard drive dropped. Diagnosed displaced or broken heads. Sent to specialist laboratory for strip down & rebuild in clean environment for best chance of full data recovery.

I recently had issues with my mums 24″ iMac which I didn’t fancy trying to fix myself. I googled looking for a repair shop in the local area and found Keith. I left a message and he called me back within 20 minutes. I organised to drop the machine off and it was back within a couple of days. I’ve used Appel twice now and I won’t go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive. Dave, Shifnal, Shropshire

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried. f&s

My iMac seems to be running perfectly and it’s faaaasssttt! Thank you for sorting it so quickly Zanny, Telford

I was really pleased with the repairs you did for me. You diagnosed the Macbook fault for free and put me in touch with a warranty solution from Apple rather than doing the job yourself. Great service. MacBook Pro on investigation referred to extended warranty from Apple. Jim, Telford, Shropshire

I was really pleased that Keith was willing to see me as soon as possible and was able to deal with the problem quickly, efficiently and at a fair price….would definitely go there again. Supplied MacBook AC adaptor charger Beryl, Market Drayton, Shropshire

Top man. Knowledgeable, on the case, wide ranging solutions, spots problems promptly, cuts to the chase, job done. I’ve been looking for him for years and he’s a nice bloke too. Great value. Supplied refurbished Intel iMac and resolved upgrade issues from iMac G5. Robin, Ludlow, Shropshire.

Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor Paul, Pattingham, Staffs

I needed an urgent repair for a crashed hard drive on my church office computer. Keith replaced the hard drive, recovered all the data from the old drive and I had a perfectly working machine back, with intact files, in less than 24 hours. All this at a superb price. Another place I tried wanted the machine for two weeks, could not recover the data and wanted 3 times the price. I’ll use Keith every time now. 27″ iMac data recovery and transfer to new HD fitted Garry, Claverley, Shropshire

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