Testimonial

Oliver, Shrewsbury, Shropshire

Very friendly and honest service with no charge for fault finding, I wont use anyone else!

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keith cox

Wayne, Ruabon, Wales

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

When my beloved iMac stopped working I assumed the worst – a broken logic board. Keith quickly diagnosed the issue as a faulty power supply (much cheaper to fix!) and had my Mac back with me in less than a week. A great service, fast and reasonably priced – I would highly recommend. iMac G5 20″ replaced PSU. Lee, Warrington, Cheshire

I was pleased to find a Mac person who actually does know about Macs, not always been like that and also a very generous man. iBook G4 14” installed new HD & Mac OSX Len, Broseley, Shropshire

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery. Jeremy, Ironbridge, Shropshire

Once again, Keith delivers the goods, exactly what I wanted. What would we Telford Macaddicts do without him? Supplied used iMac and data transferred. Norman, Telford, Shropshire

Hello Keith, Thank you so much for mending my laptop you are a true gent and its so nice to meet someone who’s does what they say there going to do and does it properly. Mandy, Telford

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around. MacBook RAM upgrade, new battery & complete housekeeping Len, Broseley, Shropshire

Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement. Replaced PSU in iMac 24″ David, Shrewsbury, Shropshire

I was very happy that you managed to breathe more life into my powerbook & also make it look pretty again! Andrew, Designer, Telford, Shropshire

Excellent service at a reasonable price – problem sorted and data recovered after failed disk drive in my MacPro – would unhesitatingly recommend Appel as ‘the people’ to visit when problems arise with any Mac Apple MacPro Hard drive data recovery after failure and replace with 1TB HD Roger, Shrewsbury, Shropshire

Thanks for easing back me into Mac-land after a 20-year gap, with my great little Macbook, which is proving a joy to use. Supplied used MacBook fully refurbished & guaranteed Alan, Telford, Shropshire

You repaired my MacBook Pro and a fine job you did on it. I was very impressed that you didn’t go for the easy and most costly option first and tried to re connect the video chip with the attendant cleaning off of the original compound. but eventually the new board had to be ordered and installed. You also increased the memory and put in a new battery. I am pleased to report the unit is working well . Thank you for all the care and attention you gave to the laptop and me (the customer). I w… Will, Brewood, Staffs

MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook. June, Telford, Shropshire

I recently asked Appel to add some extra memory to my MacBook Pro. It was done the same day and while I waited. Brilliant! MacBook Pro 13 RAM installed. Hugh, Telford, Shropshire

Appel gives the sort of service one dreams of. When my old G5 Mac died on me on a Monday morning, a quick phone call to Keith and I was off to Telford to see if this boffin could fix it. He couldn’t – but he did rescue all my data and was incredibly helpful with all the discussion then to buy my fabulous new iMac. Brilliant service, and also really helpful after-care conversations. Can’t recommend him highly enough. New Intel iMac migrated data from failed iMac G5 and set up Time Machine backup.… Chloe, Ludlow, Shropshire

Being a professional photographic company, we rely and depend on our Macs. Finding Appel to help maintain and service our machines has been a God send, if all companies were as knowledgeable, reliable and helpful as his, then business would be much less stressful! – Thanks again. Failed PowerMac G5 transfer data to external drive Harvey, pro photographer, Wolverhampton, West Midlands

iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

I’ve used Appel a couple of times now and the service has been excellent. It’s nice to know that, although my Apple kit is a little old (G5 iMac and G4 powerbook), there is somebody local who you can trust and who will get things back up and running. I wouldn’t hesitate to recommend Appel to family and friends. First class service, keep up the good work. Repair iMac G5 20″ with new psu & hard disk. Mike, Telford, Shropshire

At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work. Paul, Telford, Shropshire

I can’t thank you enough for saving my Mac from what I thought was a total meltdown! Your fantastic professionalism and expertise coupled with your calm friendly and swift service helped make a stressful event very bearable! Thank you again. MacBook Pro 17 replaced faulty RAM & set up Time Machine Andy, Edinburgh, Scotland

Service and technical knowledge absolutely first class. Made every effort to repair hard disk on Macbook Pro. New disk was eventually needed but great efforts gone too to try and repair beforehand. MacBook Pro data recovery & fit new hard disk Jon, Wem, Shropshire

A tricky problem, source unknown, but sorted by Keith with a great deal of patience and perseverance. All data retrieved and all external hard drives functioning again after many hours of work. I couldn’t thank Keith enough. I really was very grateful indeed! Intel iMac 24 backup drive problems resolved.

Sheila, Market Drayton, Shropshire

I was very pleased to hear of Keith’s expertise some years ago and his knowledge on Mac computers is unbelievable. This is my second visit this time to fix a damaged hard drive with an SSD. That apart he also transferred my records, including many photos, from iCloud. He will always go that extra mile in explaining technical details in terms that one can understand. Very highly recommended. Keith, Llangollen

Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook Pro David, Ludlow, Shropshire

iPad Mini ordered new LCD to go with new glass/digitiser & new power button

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