Testimonial

Paul, Pattingham, Staffs

Keith repaired my apple screen and even lent me a replacement whilst awaiting parts. Best customer service experienced in a long time. Apple 23″ Cinema Display repair – Replaced faulty power adaptor

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29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Chris, Shrewsbury, Shropshire

Karl & Joe, Welshpool, Powys

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire

Keith – Many thanks for a speedy and thorough service. I always know I can rely on your expertise to get us out of a jam. Diagnosis over the phone was accurate, repairs and explanations are always spot on. I would urge anyone with a Mac problem to call you. Data recovery from faulty Mac PowerBooks plus PowerMac G5 overhaul. Victor, Design Consultant, West Midlands

I am very happy to have found you after feeling rather in the wilderness with any Mac support near by. I happily spend an hour’s drive to get to your place loaded with my MacMini because within a very short time you not only answer all my questions concerning iPhone, Back ups, Time machine and Video receptions but also recommended a very efficient backup system to archive my photography and video/film work. As a pensioner I have to be careful with money I can afford but I felt the pricing was… Wilf, Oswestry, Shropshire

Thanks for fixing my MacBook Pro- its working much better than before. 13″ MacBook Pro new keyboard & software update Andrew, Childs Ercall, Shropshire

There’s nothing worse than a tight deadline and a dead Mac! Appel recovered all my files from unresponsive ibook and rebuilt good-as-new overnight. Great value and quick turnaround! The only people I would trust with my Mac. 13″ MacBook Pro recovered all from failed hard disk and migrated to new drive. Jo, Kelsall, Cheshire

Just thought I would email to say thank you for the excellent service I experienced with Appel. I have found it difficult to find a support business that will give me honest and accurate advice whenever I have technical issues relating to my Apple Mac machines, so finding you and your company has been like a breath of fresh air. I found your company was fast, efficient and extremely good value for money. iMac 20” install new HD & recover all data from failed HD Simon, mktg & design co, Tettenhall, West Midlands

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issues Shaun, Wolverhampton, West Midlands

Great to have a guy round the corner who is a very a experienced Apple engineer. Supplied & supported used iMac. Ken, Cannock, Staffs

Keith was very friendly, knew exactly what he was talking about, and provides great value for money. He was willing to work with us to repair the mac’s at times suitable to us and was very professional. We’ll definitely use Appel again! Repair Intel iMac 20″ replaced HD, cleaned and reconfigured. Karl & Joe, Welshpool, Powys

The service was very prompt and very competent. Very happy with the personal contact and the flexibility around our needs for dropping off and picking up. Computers are working very well. Very satisfied customers. MacBook fit new hard drive and test. Pauline, Writer’s Assoc, Welshpool, Powys

Many thanks for such good service! Temperature problems are under control, and the internet works great. Vivienne is thrilled to have her Macbook working so well. Again, many thanks for such prompt and speedy service and a successful repair Kris, Shrewsbury, Shropshire

***** Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend. Leah, Stafford

iPhone 5C with food spilt on it has muffled speaker & battery needs replacing. All stripped down and chemically cleaned. New battery fitted. Sound working & battery back to normal.

Thank you for your very friendly and much appreciated expert and professional help and advice in resolving the several software issues with my 27 inch iMac. Thank you too for keeping me updated on the progress of the work, albeit you repaired my iMac very promptly, and the very detailed report on all the work you carried out together with advice for future use of my iMac. I am most grateful for your excellent customer service. I will most definitely be using your all round first class services a… John, Machynlleth, Powys

I am delighted with the speed and reliability of my internet access since you replaced my comms pcb and upgraded my memory. Having only recently moved to this area I am so pleased to have found such a friendly and reliable Apple expert (and a fraction of Apple’s pricing!). I have been recommending you to all Mac owners I know. Thanks for all your help, excellent service. MacBook wireless card replacement

Sue, Shrewsbury

I have bought two refurbished Macbooks from Appel. Keith is friendly and helpful and will go out of his way to solve problems, his pricing is very fair and this level of personal service is hard to find anywhere. Refurbished Black Mac Book supplied Stuart, Shrewsbury, Shropshire

I purchased my first Mac from Appel and had no hesitation in coming back to you for my 2nd Mac and for you swap all my info from the old to the new and clean my old Mac up so my daughter could use it. Excellent value for money but most importantly you explain everything so that even a bimbo like me can understand how the Mac works and you were so patient with me & my daughter – wouldn’t go anywhere else now !!!

13″ MacBook HD repair & supplied 15″ MacBok Pro

Nicky, Walsall, West Midlands

When my mac goes down Keith can do the most amazing things to it, the Mac smiles and so do I. 13” MacBook replace HD & battery Malcolm, Wem, Shropshire

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do. Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

I killed my iPhone, Keith fixed it. Great service, right price. Simon, Newport, Shropshire

Its a pleasure to deal with Appel. Always a very fast, efficient and friendly service that I would highly recommend. Supplied refurbished MacBook & MacBook Pro.

Martin, Dawley, Shropshire.

Thanks for the new battery fitted with the ‘while you wait’ service the other day to my laptop. All fine and dandy! MacBook 13″ battery replaced Paul, Wolverhampton, West Midlands

Once again, Keith delivers the goods, exactly what I wanted. What would we Telford Macaddicts do without him? Supplied used iMac and data transferred. Norman, Telford, Shropshire

I was pleased to find a Mac person who actually does know about Macs, not always been like that and also a very generous man. iBook G4 14” installed new HD & Mac OSX Len, Broseley, Shropshire

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