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Testimonial

Paul, Telford

Keith takes the time and trouble to get to the real cause of your problem and is very reasonably priced

Paul, Telford
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keith cox

Tony,Telford
Martin, Telford
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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials
I found Keith Very helpful when my iPad smashed into pieces. He had it repaired in next to no time & would recommend him all the time. Very helpful and honest, that is hard to find these days Wayne, Ruabon, Wales
My iMac died.  I rushed it over to Keith at Appel who diagnosed a dead power supply.  He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed.  Then disaster struck – it died again the same day. Back to Keith the following morning.  He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands
15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.
Outstanding service from Keith. Out of the blue my iMac’s hard drive started to fail. Within 24 hours Keith had diagnosed the fault, replaced the drive, upgraded the OS and transferred all my data – all done at a more than fair price. If you’ve a Mac problem Appel is the company and Keith is the man ! iMac 21.5” replace HD Nick, Telford, Shropshire
Just wanted to email you to say a massive thank you for all your help with my computer, I’m loving my new whizzy fast one & am grateful to you every day!!
Julia, Ludlow
I thought my MacBook was a goner, but thanks for bringing it back to life (reminder to self: in future don’t bother to clean the keyboard.) MacBook repair new keyboard & top case Mike, Church Stretton, Shropshire
Appel just did a good job replacing the fan on a MacBook. Keith has previously refurbished two MacBooks for us. Always very prompt, efficient and helpful, and perseveres until the job is done. MacBook overheating due to blocked exhaust & failing fan – cleaned & replaced.   Chris, Shrewsbury, Shropshire
20” iMac brought in with failed HD. Recovered part of the data but the majority is lost with NO backup. Installed new HD with OS & transferred little recovered data. Advised client the FileVault client is not accessible and only way to get data is send to laboratory for compete dismantling in a clean room. Cost around £500 and no guarantees. Ouch – have you backed up today?
Keith has always been ready at the other end of the phone if I have a query with my Mac. iMac G5 supplied with part ex of old (broken) eMac.   Chris, Cardington, Shropshire
Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire
I purchased my first Mac from Appel and had no hesitation in coming back to you for my 2nd Mac and for you swap all my info from the old to the new and clean my old Mac up so my daughter could use it. Excellent value for money but most importantly you explain everything so that even a bimbo like me can understand how the Mac works and you were so patient with me & my daughter – wouldn’t go anywhere else now !!!
13″ MacBook HD repair & supplied 15″ MacBok Pro
Nicky, Walsall, West Midlands
Very quick and helpful response.  Problem was with a faulty battery: a replacement was sourced speedily and at a good price.  Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire
When Apple tell you that your beloved iMac is “vintage” and not worth repairing, do not despair, contact Appel and they will sort you out. We cannot recommend their service too highly. iMac G5 logic & HD repair.
Kevin & Julie, Merseyside
Just a line to say thanks very much for sorting my MacBook at such a great price, new memory and reloading the OS. Also the Mac mini is flying along since you diagnosed hard drive failure and replaced with an SSD, so glad I didn’t send it to Apple who diagnosed it as a failed logic board Peter, Telford, Shropshire
I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him. iMac 24″ upgraded OS and replaced faulty RAM Madeline, Church Stretton, Shropshire
PowerBook diagnosed & fitted replacement power input board, faulty battery replaced and just need a replacement keyboard now
MacBook repair sent to us from Hertfordshire. Main hard drive has physical damage and needs to go to laboratory for clean room recovery. New drive fitted with OS & software. Ready to ship back to client.
Can’t believe such service still existed, Mac Mini down and out on Monday 24th at 12 mid-day, contacted Appel, through a friend, now 12.30, half hour drive to Telford. Computer diagnosed on arrival, faulty board found, removed and replaced with new board, in stock. Full test and tidy up time now 1.30. Now that’s what I call service. Many thanks BJ, Crosshouses, Shropshire
The new video card for my iMac is running very well, so I am a happy customer. iMac new video card sourced and fitted. Martin, Telford, Shropshire
Just a quick note to say thanks again to Keith for his excellent service. My wife’s old white MacBook was on it’s last legs so he supplied us with an excellent 13″ MacBook Pro for a very reasonable price. Graham, Craven Arms, Shropshire
Very reasonably priced and very comprehensive test of my iMac which allowed me to make an informed decision about its future.  Keith Cox at Appel would always be my first choice for repairs/maintenance/upgrades of Apple products. 27″ iMac with USB fault David, Leominster, Herefordshire
You rescued me from a right mess, I dropped my MacBook off after playing golf on the Friday and collected it on the Monday, fixed and upgraded and even better than before I messed it up. Many thanks for a great service. MacBook 13″ resolved software issues and slow running using diagnostics & repair software   Philip, Kidderminster, Worcestershire
Thanks again Keith, MacBook Pro is brilliant, it’s like having a new computer!  Mac repaired with new keyboard, RAM upgrade (memory) & a new OS installation. Emily, Much Wenlock, Shropshire
“A fantastic service! My Computer, wireless system and hard drive went down all at the same time!  I was losing a lot of business,  but after a panic stricken phone call to Appel, they came round, sorted everything out and I was up and running again within hours! I cannot praise them highly enough. Thanks for saving my bacon Appel!” iMac G5 and Zyxel router fixed loss of internet connection. Telford, Shropshire Artist
iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all  associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…
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