Paul, Wolverhampton, West Midlands

Once again you came up trumps, my eldest boy’s MacBook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis diagnosed as logic board when pins on ac adaptor were faulty.

Paul, Wolverhampton, West Midlands