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Rob, Shrewsbury, Shropshire

Keith was brill. I had managed to spill some water on my Mac over a bank holiday weekend and he sorted the problem expertly, even helping me out on the bank holiday itself. Knowledgeable, flexible and sensibly priced. Highly recommended

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keith cox

Richard, Bridgnorth, Shropshire

Alex, W Mids

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Your your help with my Apple iMac 20″ was invaluable. Thank goodness I was put in contact with you. My Mac now runs at high speed; it’s as if it is a brand new machine. Many thanks for your help, which was prompt and very reasonably priced. You provide an excellent service that I have no hesitation of recommending to others. Judd, Edgmond, Shropshire

Upgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

6 iPad 2s repaired – 3 new glass/digitisers, 2 new screens (LCDs) and 1 home button dock connector assembly. All turned round in a day & client delighted.

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative” iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″ Drennan, Norbury, Staffs

iPhone 4 refusing to boot past Apple logo then dies. Reset the firmware and installed new battery and all is well again.

Excellent service at a reasonable price – problem sorted and data recovered after failed disk drive in my MacPro – would unhesitatingly recommend Appel as ‘the people’ to visit when problems arise with any Mac Apple MacPro Hard drive data recovery after failure and replace with 1TB HD Roger, Shrewsbury, Shropshire

Top job on my quad core i7 iMac when the hard drive packed up. Keith fitted a new replacement and saved a lot of my vital data, fast service and good prices. Many thanks, you are my first call from now on. iMac 27” replaced faulty hard disk & data recovery. Phil, Sutton Coldfield, West Midlands

I was delighted that Keith could examine and diagnose my ailing PowerBook G4’s sickness. He breathed at least another year’s life into it. PowerBook G4 12” cleaned & set up backup Chloe, Ludlow, Shropshire

Came to you with a poorly MacBook with a corrupt hard drive .. My machine was tested and repaired in a relatively short space of time and still now is used to play music to over 2000 climbers a week !! Week in week out 🙂 You are an official Mac God !! Robbie, Shrewsbury, Shropshire

Helpful assessment that replacing faulty memory heatsink on PowerMac G5 was problematic. As a result decision made to purchase a new iMac rather than go for a risky repair. Appreciate the integrity of Appel. G5 start up problems due to RAM heatsink. Cleaned & adjust assessed as further work uneconomic. David, Shrewsbury, Shropshire

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

Keith has always been ready at the other end of the phone if I have a query with my Mac. Supplied used iMac. Recovered & migrated all client data Chris, Cardington, Shropshire

I was very pleased with the speedy service and excellent value from Appel. They are now my first port of call for all things Mac. MacBook Pro 15″ data recovery and new HD installed Alan, Wellington, Telford, Shropshire

I damaged my Macbook quite badly and was pretty sure it was a write off, I took it to Keith and he repaired in 24 hours, it looked as good as new when it was done and it was a really good price. I’d recommend them to anyone. MacBook Pro 13 replaced screen assembly and base. Aaron, Telford, Shropshire

We were very pleased we found Keith to fix our broken Mac – it was well worth the drive from Ludlow and a top service! We would come back without hesitation if we have any problems again. We apologise for the amount of dust he had to vacuum out from our computer.. we have it in a clean room now! iMac replaced HD and data recovery. Sandra, Ludlow, Shropshire

13″ MacBook Air water damaged, liquid inside casing. Stripped all down and dried out carefully over 2 days. Cleaned any oxidation from components. Rebuilt and all good. Also increased RAM from 4 to 8GB & repaired broken keys on keyboard. MacBook Air like new again & all working.

Once again you came up trumps, my eldest boy’s macbook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis-diagnosed as logic board when pins on ac adaptor were faulty. Paul, Wolverhampton, West Midlands

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. 20” Intel iMac HD replaced and data recovery. Peter, Walsall, West Midlands.

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle. Mitch, Wolverhampton

I cannot praise Appel enough, The last time you came, there had been a lightning strike in our area, so the problem was more complex than usual, but you soon had it rectified. I would be lost without your continuing help, you are always there at the end of the phone and respond so quickly. Many thanks for all your previous help. MacBook Unibody on-site call to reset logic board, PRAM & re-install all software.

Joyce, Shrewsbury, Shropshire

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