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Julian, Shrewsbury, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Excellent service and a very rapid diagnosis of the fault coupled with a friendly no nonsense approach to sourcing and fitting the new part. Great set-up of the machine after repair and new software added, all included in the price. Would not hesitate to recommend to other Mac users. iMac Intel 24″ failed video card assembly replaced.

Vinnie, Telford, Shropshire

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

Appel – incredibly useful local service for those of us stuck in the wilds – invaluable expertise from Keith on all things Mac. Very reliable, economic – and a quick turnaround. Iomega external drive failure. Recovered data and fitted to new enclosures George, Clun, Shropshire

I was extremely please with the service that I received from Keith at Appel. My iMac needed some upgrading and Keith was able to fit me in quickly and managed to resolve the issue whilst I waited – I would highly recommend them. iMac 20″ resolved issues with MS Office Lisa, Shrewsbury, Shropshire

Five Stars. Great customer service Adrian, Telford

Can’t believe such service still existed, Mac Mini down and out on Monday 24th at 12 mid-day, contacted Appel, through a friend, now 12.30, half hour drive to Telford. Computer diagnosed on arrival, faulty board found, removed and replaced with new board, in stock. Full test and tidy up time now 1.30. Now that’s what I call service. Many thanks BJ, Crosshouses, Shropshire

20″ iMac not booting. HD has failed and requires extra RAM to run latest software. Client opted to buy used MacBook Unibody. Disk recovery failed in house so sent to HD laboratory for strip & rebel of drive tot recover data. Client’s back up disk was also faulty. Repaired HD & recovered all data to new drive in MacBook.

I thought my MacBook was a goner, but thanks for bringing it back to life (reminder to self: in future don’t bother to clean the keyboard.) MacBook repair new keyboard & top case Mike, Church Stretton, Shropshire

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair. John, Cannock, Staffordshire

Upgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

A brilliant service got me up and running when Apple wanted a fortune just to examine my iMac. iMac 24” replace faulty video card Richard, Shrewsbury, Shropshire

15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.

Many thanks for such good service! Temperature problems are under control, and the internet works great. Vivienne is thrilled to have her Macbook working so well. Again, many thanks for such prompt and speedy service and a successful repair Kris, Shrewsbury, Shropshire

Brilliant as usual. What more can I say…. Any mac I have now and ones I get in the future will be fixed by Appel.. As a mer-cat ones said ‘simples’. 17″ refurbished Mac supplied.

Tony, Leicester

I was very happy with the service you provided considering the appalling service I received from a previous company with a supposedly good reputation! Your estimate was accurate for what I requested and you were upfront in letting me know that some of the repairs/upgrades may not be possible. Fortunately they were and all for the price you quoted me. Your turn around was very quick considering my high street shop took nearly six weeks to tell me they couldn’t do what I wanted. I would *definitel… Linda from Worcester

The customer service I received from Keith was outstanding. From initial e-mail enquiry to Appel, to a short, relaxed and informal visit to his workshop to resolve an iMac virus issue, and an easy payment process payment (very reasonable I must add), this is everything a High Street experience isn’t.!! Many thanks iMac 21.5″ removed Adware Malware & installed adware & virus protection. Neil, Newport, Shropshire

I had some major problems with the logic board of my MacBook Pro. Apple wanted more than the cost of a new one to fix the problem. Contacted Keith who sorted it all out, replaced the logic board, saved my data and was a great help and all at a more realistic price than Apple quoted. He also changed the screen on my ipod touch which I thought was impossible. Any Apple related problems then Keith should be the first person you contact. Repair MacBook Pro 15″, temp repair to logic and then replace… John, Loggerheads, Staffordshire

Just a note to thank you for the excellent service you provided: quick, efficient and comprehensive. I would highly recommend you to anyone with Mac-related problems. Keep up the good work! RAM & DVDRW upgrade iMac Intel 17″ David nr Shrewsbury, Shropshire

iPad 4 fitted new charging port and reset main board. Works & charges now

iMac 27″ new video & SSD. I’m very impressed with the service you’ve provided – very efficient and communication has been spot on. Chris, Leicester

As usual, top notch service and repair. PowerMac G5 cleaned RAM slots & updated HD. Andrew, Shrewsbury, Shropshire

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. Intel iMac 20” new 320G HD

Peter, Walsall, West Midlands

A super quick service from Keith who was sympathetic to the needs of my business during my latest computer crisis. He had me back up and running with no data loss whatsoever. He gave me some useful hardware advise which I have put into practice! Would recommend on that basis. MacBook Pro 15 hard drive replacement & data recovery Oliver, Telford, shropshire

Once again you came up trumps, my eldest boy’s MacBook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis diagnosed as logic board when pins on ac adaptor were faulty. Paul, Wolverhampton, West Midlands

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