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keith cox

Julian, Shrewsbury, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Top man. Knowledgeable, on the case, wide ranging solutions, spots problems promptly, cuts to the chase, job done. I’ve been looking for him for years and he’s a nice bloke too. Great value. Supplied refurbished Intel iMac and resolved upgrade issues from iMac G5. Robin, Ludlow, Shropshire.

MacBook Pro 13″ liquid damage. Stripped down to find keyboard and internals have been flooded with coffee. Requires new keyboard and possibly logic board which can be expensive! Client collected and may return.

27″ iMac screen shading permanently to LHS and when warm across whole screen. Screen sent for desoldering to permanently fix.

I have been coming to Keith for a number of years both for repairs on new macs and restoration of older ones that are too good friends to loose. As a non tekkie I find his expertise awe inspiring, always does the repair (or nearly always) and seems to be able to conjure spares out of no where. Nice coffee too! Malcolm, Wem, Shropshire

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

Keith was very friendly, knew exactly what he was talking about, and provides great value for money. He was willing to work with us to repair the mac’s at times suitable to us and was very professional. We’ll definitely use Appel again! Repair Intel iMac 20″ replaced HD, cleaned and reconfigured. Karl & Joe, Welshpool, Powys

Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of… Roger, Hednesford, Staffs

Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook Pro David, Ludlow, Shropshire

I’ve used Appel a couple of times now and the service has been excellent. It’s nice to know that, although my Apple kit is a little old (G5 iMac and G4 powerbook), there is somebody local who you can trust and who will get things back up and running. I wouldn’t hesitate to recommend Appel to family and friends. First class service, keep up the good work. Repair iMac G5 20″ with new psu & hard disk. Mike, Telford, Shropshire

Upgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

Dear Keith, thank you for the repairs you recently carried out on my Mac. You offer a friendly and professional service. You got my computer working within hours and I was delighted with the result, many thanks, Rose. Vintage Mac iBook replaced dc in board Rose, Telford, Shropshire

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive. Nick & Heather, Oswestry, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro. Kay, High Ercall, Shropshire

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best. Kath, Telford, Shropshire

I was pleased to find a Mac person who actually does know about Macs, not always been like that and also a very generous man. iBook G4 14” installed new HD & Mac OSX Len, Broseley, Shropshire

My iMac seems to be running perfectly and it’s faaaasssttt! Thank you for sorting it so quickly Zanny, Telford

I was really pleased with the repairs you did for me. You diagnosed the Macbook fault for free and put me in touch with a warranty solution from Apple rather than doing the job yourself. Great service. MacBook Pro on investigation referred to extended warranty from Apple. Jim, Telford, Shropshire

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced. Stuart, Shrewsbury, Shropshire

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

Always helpful with a speedy and professional approach. Beat every quote for repair and sales I could find and work done with a personal touch, couldn’t ask for more, especially as I depend on my various Macs for business and life in general. A satisfied customer! iMac HD replaced and data transfer plus supply of used Mac. Mark Newtown, Powys

Always a fantastic service from Keith – a man who knows his Apples inside out (pips and all). Whether its an old G4 or the latest machine he knows his stuff and charges more than a fair price. To be honest, knowing that Appel is about means I’m more likely to buy a mac – even a used mac. I feel very lucky to live in telford (and trust me I have never ever said that before!) iMac repair & bottom case & keyboard replacement MacBook Air Sara, Telford, Shropshire

Just a quick line to say Wendy is delighted with the upgrades in her Mac. Its more than given it a new lease of life, in fact, its quicker than its ever been, and many thanks again.

Jeff, Oswestry, Shropshire

I found Keith Very helpful when my iPad smashed into pieces. He had it repaired in next to no time & would recommend him all the time. Very helpful and honest, that is hard to find these days Wayne, Ruabon, Wales

I recently had issues with my mums 24″ iMac which I didn’t fancy trying to fix myself. I googled looking for a repair shop in the local area and found Keith. I left a message and he called me back within 20 minutes. I organised to drop the machine off and it was back within a couple of days. I’ve used Appel twice now and I won’t go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive. Dave, Shifnal, Shropshire

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