Testimonial

Simon, Church Stretton, Shropshire

Responsive, more knowledgeable than the Genius Bar, and not some 20 year old who knows nothing in a stack them high, sell them cheap, technology warehouse. MacBook black replaced DVDRW and fitted replacement keyboard

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appelkc

29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Tony, Leicester

Mike, Shrewsbury, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle. Mitch, Wolverhampton

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do. Bought a year ago. Supplied MacBook 13” refurbished Susan, London E10

iPad 2 dropped by client. Glass is intact but no screen. Stripped and tested LCD needed replacing.

Just a line to say thanks very much for sorting my MacBook at such a great price, new memory and reloading the OS. Also the Mac mini is flying along since you diagnosed hard drive failure and replaced with an SSD, so glad I didn’t send it to Apple who diagnosed it as a failed logic board Peter, Telford, Shropshire

Top job on my quad core i7 iMac when the hard drive packed up. Keith fitted a new replacement and saved a lot of my vital data, fast service and good prices. Many thanks, you are my first call from now on. iMac 27” replaced faulty hard disk & data recovery. Phil, Sutton Coldfield, West Midlands

When my beloved iMac stopped working I assumed the worst – a broken logic board. Keith quickly diagnosed the issue as a faulty power supply (much cheaper to fix!) and had my Mac back with me in less than a week. A great service, fast and reasonably priced – I would highly recommend. iMac G5 20″ replaced PSU. Lee, Warrington, Cheshire

Does what it says on the box… no nonsense, no shocks, just honest Mac repairs. Everyone should have an Appel! New fan fitted to MacBook Pro Andrew, Shrewsbury

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

Your your help with my Apple iMac 20″ was invaluable. Thank goodness I was put in contact with you. My Mac now runs at high speed; it’s as if it is a brand new machine. Many thanks for your help, which was prompt and very reasonably priced. You provide an excellent service that I have no hesitation of recommending to others. Judd, Edgmond, Shropshire

Keith repaired our iMac that had numerous viruses other people just couldn’t do anything with. We hadn’t really been able to use it for a year or so. A friend told me about Keith and he worked wonders!! It is just as new after he had it for an hour or so, couldn’t believe it this has been about 6 months ago still working great. So happy would recommend Keith to anyone, very clever chap and doesn’t rip you off too, very reason priced. A1 service I just can’t praise enough, but just sa… Andy, Cannock, Staffs

I have bought two refurbished Macbooks from Appel. Keith is friendly and helpful and will go out of his way to solve problems, his pricing is very fair and this level of personal service is hard to find anywhere. Refurbished Black Mac Book supplied Stuart, Shrewsbury, Shropshire

MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook. June, Telford, Shropshire

iPhone 5C replaced glass/digitiser and completed in the one day.

Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Inva… Matt from Shrewsbury

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

27″ iMac (new super slim model) extended repair time because faulty logic board had 2 faulty RAM sticks as well. All fixed under warranty.

When Apple tell you that your beloved iMac is “vintage” and not worth repairing, do not despair, contact Appel and they will sort you out. We cannot recommend their service too highly. iMac G5 logic & HD repair.

Kevin & Julie, Merseyside

Thank you for the work you have carried out on various machines we have sent over to you. You guys have always been very professional and prompt with all work carried out. I hope to continue using you for the foreseeable future. Jak, Telford, Shropshire

Appel gives the sort of service one dreams of. When my old G5 Mac died on me on a Monday morning, a quick phone call to Keith and I was off to Telford to see if this boffin could fix it. He couldn’t – but he did rescue all my data and was incredibly helpful with all the discussion then to buy my fabulous new iMac. Brilliant service, and also really helpful after-care conversations. Can’t recommend him highly enough. New Intel iMac migrated data from failed iMac G5 and set up Time Machine backup.… Chloe, Ludlow, Shropshire

Once again excellent & friendly service, prices are unbeatable and Keith helpful and honest as always. MacBook Pro Unibody 13″ replaced broken glass screen and LCD. Malcolm Wednesbury, west Midlands

I was very pleased with the speedy service and excellent value from Appel. They are now my first port of call for all things Mac. MacBook Pro 15″ data recovery and new HD installed Alan, Wellington, Telford, Shropshire

Keith has always been ready at the other end of the phone if I have a query with my Mac. iMac G5 supplied with part ex of old (broken) eMac. Chris, Cardington, Shropshire

MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

Keith – Many thanks for a speedy and thorough service. I always know I can rely on your expertise to get us out of a jam. Diagnosis over the phone was accurate, repairs and explanations are always spot on. I would urge anyone with a Mac problem to call you. Data recovery from faulty Mac PowerBooks plus PowerMac G5 overhaul. Victor, Design Consultant, West Midlands

For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service! Marianne, Shrewsbury, Shropshire

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