Testimonial

Simon, Newport, Shropshire

I killed my iPhone, Keith fixed it. Great service, right price.

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Judd, Edgmond, Shropshire

Marianne, Shrewsbury, Shropshire

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

I have used Keith to service my MacBook a few times as had a couple of problems and has saved my life on more than one occasion when things have crashed. Always helpful and knows his stuff when it comes to Macs which is a rarity . Always quick and no fuss. Totally recommend him to any Mac users. Miichael, Telford, Shropshire

Brilliant as usual. What more can I say…. Any mac I have now and ones I get in the future will be fixed by Appel.. As a mer-cat ones said ‘simples’. 17″ refurbished Mac supplied.

Tony, Leicester

Just a quick note to say ‘Thank you’ for the prompt and professional work conducted on our MacBook Pro and iMac last week. The work has completely transformed the operating speed and ease of use of both units. We would happy to recommend your services at anytime (and have already done to several friends and colleagues!).

Martin, Telford

Google review “Tony – Highly recommend! Keith did a battery replacement for my Macbook and now has the battery life like a brand new Macbook. Keith had also worked his magic on fixing other aspects. Overall, a brilliant service and also reasonably priced!” Tony,Telford

Black MacBook client replaced HD themselves and not working, will not install OS. Reformatted new HD and set up with new OS. Failed hard drive is now working as it should

We were very grateful for the work you did on our Mac to recover our photos from our two and a half years in NZ. We would have been devastated to have lost those memories. iMac 20” corrupt HD – data recovery successful

Tom & Sarah, Wrexham

Had the video card on my iMac go a while back and as I need it to run my business, required an urgent fix. Found Appel through recommendation and contacted Keith who was straight on it. He managed to find a replacement card and I was up and running again in a short space of time. Keith provides a fast and efficient service at a reasonable cost, which for my business is spot-on. iMac 24″ transferred all data from faulty PC laptop Jeremy, Hadnall, Shropshire

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day. New PSU fitted iMac Paul, Marketing, Telford, Shropshire

Keith’s service at Appel.me is excellent. He always gives us great service, prompt updates and advice on our Mac repairs. His service is always excellent value as he looks for the low cost solution first which in this day and age is quite rare to find. Various MacBooks & MacBook Pros Karl, Walsall, West Midlands

Quality Apple iPhone screen replacement, great service. Richard, Telford

Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.

Chris, Market Drayton, Shropshire

Appel just did a good job replacing the fan on a MacBook. Keith has previously refurbished two MacBooks for us. Always very prompt, efficient and helpful, and perseveres until the job is done. MacBook overheating due to blocked exhaust & failing fan – cleaned & replaced. Chris, Shrewsbury, Shropshire

Once again you came up trumps, my eldest boy’s macbook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis-diagnosed as logic board when pins on ac adaptor were faulty. Paul, Wolverhampton, West Midlands

Fantastic, friendly, efficient service. Unlike all other apple repairs, will diagnose problem without a charge. Supplied refurbished MacBook Pro unibody with part exchange old MacBook Pro uneconomic to repair Antonia, Craven Arms, Shropshire

Thank you so much for sorting out the problems with my daughter’s MacBook. For an IT idiot like myself, your service was brilliant. You were so helpful and explained the problems in terms I could understand and completed the work in a far shorter time than expected. I have to say that I was also very pleasantly surprised by the bill! My daughter is delighted to have her computer back in plenty of time for her summer work for university. MacBook replace HD Install new OS

Sarah, Much Wenlock, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all. Stephen, Bridgnorth, Shropshire

Over several years, and at least 3 refurbished Macs books as well as a major repair on my pre-Intel desktop dinosaur, I have been very happy with Keith’s technical skill; dedication to trouble shooting; availability for managing all kinds of technical crises and his sense of humour. I’ll probably have to send computers to you from France, asI doubt I’ll be able to find anyone close to your ability there. Supplied MacBook Pro 13” refurbished Erica, London

Appel has supplied us with a number of refurbished Macs over the years and carried out a number of repairs and upgrades, including recently giving a new lease of life to an ageing (2007) Mac Book Pro 15. We find the service is excellent and the computers always work beyond the guarantee period. MacBook Pro 15” replaced faulty keyboard John Dalby, Shrewsbury, Shropshire

My iMac developed a problem with coloured banding on the screen. Quickly discovered that it was the logic board coupled with the video card. Not only was that fixed very promptly but Keith cleaned up software which was not compatible and also installed an anti Malware program and removed Adware/Malware. Disabled an app which was hogging resources at boot up. Now I have a much sleeker operating system. Very highly recommended. Keith, Llangollen

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended! Antony CDP Printing Telford

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future. iMac 20” replace faulty HD, update OS & RAM Peter, Stafford, Staffs

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits! iMac 24″ replaced faulty video card Mark, Newtown, Powys

Appel came highly recommended and deservedly too. Even though Keith was clearly busy when I arrived, he made time to sort my Macbook Pro problems promptly. This was my first experience of Appel and as a result I won’t be going elsewhere – delighted. Set up new MacBook Pro and recover data & transfer from old Mac. Andy, Cressage, Shropshire

Just a short note to thank you for the efficient and expert way you have fixed all the various problems we have had with our two MacBooks over the last eighteen months. 13″ MacBooks fitted new HDs, batteries and fixed adware issues. Graham, Craven Arms, Shropshire

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

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