Testimonial

Susan, London E10

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do. Bought a year ago.

Supplied MacBook 13” refurbished

Susan, London E10

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29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Carol-Angela, Telford, Shropshire

Peter, Stafford, Staffs

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

MacBook Pro repair. Slow running and system hiccups. Checked applications running and processor overhead to find a number of virus protection apps & utility apps were impacting performance. The newer versions of OS X Mavericks & Yosemite are having even more problems with 3rd party utilities and virus checkers. Providing you keep your OS up to date they should not be necessary. Deleted all these utilities and everything running faster now.

We are very pleased with the new MacBook, no only that but the very honest evaluation of my daughter’s PowerBook and honest advice you gave. Uneconomic repair bought from client for spares and advised client buy new machine. Tom, Telford, Shropshire

15″ MacBook Pro Unibody i7 upgrade RAM & replace failing HD. Permanent errors on hard drive but managed to repair temporarily and recover all data. 2 x 4G RAM fitted, new drive & data recovery completed. NB we have software to test integrity of drives in more detail than Apple’s Disk Utility. Sometimes a pass in Disk Utility does not mean the disk is OK as experienced by this client. Symptoms are slow performance and poor data transfer speeds.

Excellent service. iPhone 5 and iPod touch screens needed replacing. iPhone 5 done within 24 hours and very reasonable cost. Thank you! Maurice, Shrewsbury, Shropshire

Top man! George, Telford, Shropshire

Service and technical knowledge absolutely first class. Made every effort to repair hard disk on Macbook Pro. New disk was eventually needed but great efforts gone too to try and repair beforehand. MacBook Pro data recovery & fit new hard disk Jon, Wem, Shropshire

Many thanks for the fast, friendly and professional service to replace the HD on our Macbook, its great to have such a high quality value for money service on our door step. Any future problems we will be in touch. Chris, Telford, Shropshire

I had my iMac 27″ repaired at Appel and it was very professional but also very friendly and straight forward . Keith just took it with no quibbles and got it repaired in a very short time considering how bad it was. I nearly put it down to scrap it was that bad but as I said Keith fixed it no prob and its been running better than it ever did. I can’t recommend his repair service enough!!! Wiliam, Telford, Shropshire

What Keith and Appel bring to the local Mac World is reassurance and convenience – the knowledge that any problems will be dealt with quickly, efficiently and reasonably. Supplied used iMac 27″ Alan, Telford, Shropshire

I came to see you because some software completely paralysed my MacPro and I couldn’t do anything. My Mac is my business, all my data and my e-mail correspondence is on this device. Therefore, I needed help quickly and reliably. Which you were able to provide me with. Thanks again for your excellent and trust-worthy service and explaining to me everything in plain ‘non-geek’ language and for repairing my computer, which performs better than ever before. It’s also good to know, who to cal… Marina, Ludlow, Shropshire

I thought my MacBook was a goner, but thanks for bringing it back to life (reminder to self: in future don’t bother to clean the keyboard.) MacBook repair new keyboard & top case Mike, Church Stretton, Shropshire

I have used Keith to service my MacBook a few times as had a couple of problems and has saved my life on more than one occasion when things have crashed. Always helpful and knows his stuff when it comes to Macs which is a rarity . Always quick and no fuss. Totally recommend him to any Mac users. Miichael, Telford, Shropshire

We were very pleased we found Keith to fix our broken Mac – it was well worth the drive from Ludlow and a top service! We would come back without hesitation if we have any problems again. We apologise for the amount of dust he had to vacuum out from our computer.. we have it in a clean room now! iMac replaced HD and data recovery. Sandra, Ludlow, Shropshire

A brilliant service got me up and running when Apple wanted a fortune just to examine my iMac. iMac 24” replace faulty video card Richard, Shrewsbury, Shropshire

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved. 24″ iMac replaced hard drive & power supply plus RAM upgrade Derek, Shrewsbury, Shropshire

The new video card for my iMac is running very well, so I am a happy customer. iMac new video card sourced and fitted. Martin, Telford, Shropshire

13″ Retina MacBook Pro replaced complete screen assembly for £300 less than Apple quoted. Bargain! Emily, Shrewsbury, Shropshire

Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.

David, Welshpool

Would not hesitate to use you again. I don’t do emails but as you did a good job on my 5 year old 17″ MacBook Pro I made an exception. New HD and overhaul. Dave, Telford, Shropshire

27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.

20” iMac brought in with failed HD. Recovered part of the data but the majority is lost with NO backup. Installed new HD with OS & transferred little recovered data. Advised client the FileVault client is not accessible and only way to get data is send to laboratory for compete dismantling in a clean room. Cost around £500 and no guarantees. Ouch – have you backed up today?

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all Stephen, Bridgnorth, Shropshire

I’ve used Appel a couple of times now and the service has been excellent. It’s nice to know that, although my Apple kit is a little old (G5 iMac and G4 powerbook), there is somebody local who you can trust and who will get things back up and running. I wouldn’t hesitate to recommend Appel to family and friends. First class service, keep up the good work. Repair iMac G5 20″ with new psu & hard disk. Mike, Telford, Shropshire

2 MacBook Air repairs with liquid damage. One beyond economic repair but the other had a new keyboard, data recovery & reset main drive. All data recovered and test good.

For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service! Marianne, Shrewsbury, Shropshire

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